Live Chat Usage Statistics and Market Share in Uzbekistan (.uz)
We are tracking usage statistics and market share for 16 web technologies in the Live Chat market in Uzbekistan (.uz). As of November 2025, the most popular web technology in Live Chat in Uzbekistan (.uz) is Tawk.to, with 39% market share. In second place is Chatra, with 18%. After that, Intercom holds 10%, followed by JivoChat with 5% and Salesforce Service Cloud with 5%. Top 5 web technologies together account for 77% of the market. The remaining 11 web technologies in Live Chat collectively have a 23% market share. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 16 different technologies in Live Chat.
There are 188 websites using Live Chat in Uzbekistan (.uz websites) in out database.
Live Chat Usage Statistics and Market Share in Uzbekistan (.uz) in November 2025
#1 Tawk.to 
38.83%
Tawk.to is a free live chat software to chat with visitors on your website.
#2 Chatra 
17.55%
Chatra is an all-in-one live chat tool that enables businesses to engage with their customers in real time, increasing customer satisfaction and sales. Chatra offers easy integration with websites, multiple chat window options, and automation features for improved efficiency. It also provides detailed analytics to track chat performance and customer behavior.
#3 Intercom 
9.57%
Intercom is a live chat and messaging platform for businesses to engage with their customers in real-time, improve customer support, and drive conversions. It allows businesses to connect with website visitors, social media followers, and app users through personalized conversations. Intercom also provides features such as customer segmentation, analytics, and automation to help businesses better understand and serve their customers.
#4 JivoChat 
7.45%
JivoChat is a live chat software that enables businesses to communicate with their website visitors in real-time, enhancing customer engagement and support. It offers features such as chatbots, multi-agent support, and analytics to improve customer interactions and boost sales.
#5 Salesforce Service Cloud 
5.32%
Salesforce Service Cloud is a customer service and support platform that allows businesses to provide real-time chat support to their customers, track customer interactions, and provide personalized support. It also includes features for case management, knowledge management, and social media integration. The platform enables businesses to improve customer satisfaction and operational efficiency by streamlining communication and support processes.
#6 Zendesk Chat 
4.26%
Zendesk Chat is a customer service tool that enables businesses to provide real-time support to customers through live chat on their websites. It allows agents to connect with customers, resolve issues, and gather feedback in a seamless and efficient manner. Zendesk Chat is easy to set up and customize, providing a user-friendly interface for both agents and customers.
#7 Envybox 
3.19%
Envybox is a platform that offers customizable and pre-built widgets for e-commerce websites, enabling store owners to enhance their online storefronts with various interactive and visually appealing elements. Envybox provides a user-friendly interface to easily integrate these widgets and track performance. Envybox.
#8 Tidio 
2.66%
Tidio is a user-friendly live chat software that enables businesses to provide real-time customer support and engage with customers through instant messaging on their website or mobile app. It also offers features such as customer segmentation, chat analytics, and integrations with other tools. Tidio helps businesses improve customer satisfaction and increase sales by providing quick and personalized support.
#9 Chaty 
2.66%
Chaty is a live chat software that enables businesses to provide instant, personalized customer support and engagement through chatbots, human agents, or a combination of both. It allows for seamless and omnichannel communication, with features such as ticketing, automation, and analytics. Chaty helps businesses increase customer satisfaction and boost their bottom line by providing quick and effective customer service.
#10 Crisp Live Chat 
2.13%
Crisp Live Chat is a user-friendly, all-in-one customer support tool that allows businesses to engage customers in real-time with live chat, automate conversations, and gather customer insights through chat analytics. Streamlined interface and robust features for efficient customer service. Great for enhancing customer experience and boosting sales.
#11 Yandex.Messenger 
2.13%
Yandex.Messenger is a messaging platform that allows users to communicate with friends, family, and businesses through text, voice, and video messages via embedded chat widgets on websites and applications. It is integrated with Yandex services and offers various features such as translation, stickers, and polls. The platform is designed to enhance user engagement and provide a seamless communication experience.
#12 ManyChat 
1.06%
ManyChat is a marketing automation platform that allows businesses to automate and scale their customer interactions on messaging platforms like Facebook Messenger, WhatsApp, and Instagram Direct. It enables companies to create personalized chatbots, send targeted messages, and analyze customer data to improve engagement and drive sales.
#13 Re:plain 
1.06%
Re:plain is a user-friendly live chat platform that enables businesses to engage with their customers in real-time, providing instant support and enhancing customer satisfaction. It offers features like chatbot integration, multi-user support, and customizable chat widgets to improve user experience. Re:plain allows businesses to streamline their customer service and increase efficiency, while offering a seamless and personalized chat experience for customers.
#14 Carrot quest 
1.06%
Carrot quest is an analytics platform that helps businesses to gain insights and make data-driven decisions by analyzing customer behavior and preferences. It provides real-time data, customized reports, and predictive analytics to optimize marketing strategies and improve overall business performance. Carrot Quest is a user-friendly platform that simplifies complex data analysis, enabling businesses to unlock valuable customer insights and drive growth.
#15 Drift 
0.53%
Drift is a cloud-based live chat tool for businesses to engage with website visitors in real-time. To use Drift, users create personalized chatbots and conversations to interact with potential customers, gather information, and convert leads. The platform also integrates with other marketing and CRM tools to streamline the sales process.
#16 Pusher 
0.53%
Pusher is a cloud-based service that enables real-time communication between applications and users, facilitating features like live chat, notifications, and event streaming. It simplifies the implementation of real-time functionality, reducing the complexity and development time required for such features. Pusher handles scalability, reliability, and performance, allowing developers to focus on building their core application.
Live Chat Market Share History in Uzbekistan (.uz) in Last 12 Months
