Live Chat Usage Statistics and Market Share in South Korea (.kr)
We are tracking usage statistics and market share of 22 web technologies in Live Chat in South Korea (.kr). In April 2024 the most popular web technology in Live Chat in South Korea (.kr) is Tawk.to with 38% market share. In second place there is Intercom with 31% market share. After that there are HubSpot Chat with 6%, Salesforce Service Cloud with 3% and Drift with 3% market share. Top 5 web technologies together have 81% market share. The remaining 17 web technologies in Live Chat have a combined market share of 19%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 22 different technologies in Live Chat.
There are 360 websites using Live Chat in South Korea (.kr websites) in out database.
Live Chat Usage Statistics and Market Share in South Korea (.kr) in April 2024
#1 Tawk.to 
37.78%
#2 Intercom 
30.56%
#3 HubSpot Chat 
6.39%
#4 Salesforce Service Cloud 
5.56%
#5 Drift 
3.06%
#6 GoSquared 
2.50%
#7 LiveChat 
1.67%
#8 Tidio 
1.67%
#9 Zendesk Chat 
1.67%
#10 Olark 
1.39%
#11 LivePerson 
1.11%
#12 Pipedrive 
1.11%
#13 Crisp Live Chat 
0.83%
#14 LiveZilla 
0.83%
#15 Pure Chat 
0.83%
#16 Chatwoot 
0.56%
#17 Freshchat 
0.56%
#18 LiveAgent 
0.56%
#19 ManyChat 
0.56%
#20 Chatra 
0.28%
#21 Facebook Chat Plugin 
0.28%
#22 SnapEngage 
0.28%
Technologies in Live Chat in South Korea (.kr)
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Drift
Drift is a conversational marketing platform.
GoSquared
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
Olark
Olark is a cloud-based live chat solution.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
LiveZilla
LiveZilla is a web-based live support platform.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
Chatwoot
Chatwoot is a customer support tool for instant messaging channels.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Facebook Chat Plugin
Facebook Chat Plugin is a website plugin that businesses with a Facebook Page can install on their website.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
Live Chat Market Share History in South Korea (.kr) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 37.13% | 37.57% | 37.26% | 37.67% | 37.99% | 38.10% | 37.99% | 37.99% | 37.99% | 38.20% | 37.78% |
| Intercom | 31.44% | 30.94% | 30.68% | 31.02% | 30.73% | 30.81% | 30.73% | 30.73% | 30.73% | 30.90% | 30.56% |
| HubSpot Chat | 6.23% | 6.35% | 6.30% | 6.37% | 6.42% | 6.44% | 6.42% | 6.42% | 6.42% | 6.46% | 6.39% |
| Salesforce Service Cloud | 4.34% | 3.87% | 4.93% | 4.99% | 4.47% | 4.48% | 4.47% | 4.47% | 4.47% | 4.49% | 5.56% |
| GoSquared | 3.25% | 3.31% | 3.29% | 2.49% | 2.51% | 2.52% | 2.51% | 2.51% | 2.51% | 2.53% | 2.50% |
| Drift | 3.25% | 3.04% | 3.29% | 3.05% | 3.07% | 3.08% | 3.07% | 3.07% | 3.07% | 3.09% | 3.06% |
| LiveChat | 1.90% | 1.93% | 1.92% | 1.94% | 1.96% | 1.96% | 1.96% | 1.96% | 1.96% | 1.69% | 1.67% |
| Tidio | 1.90% | 1.93% | 1.92% | 1.66% | 1.68% | 1.68% | 1.68% | 1.68% | 1.68% | 1.69% | 1.67% |
| Zendesk Chat | 1.63% | 1.66% | 1.64% | 1.66% | 1.68% | 1.68% | 1.68% | 1.68% | 1.68% | 1.69% | 1.67% |
| Olark | 1.36% | 1.38% | 1.37% | 1.39% | 1.40% | 1.40% | 1.40% | 1.40% | 1.40% | 1.40% | 1.39% |
| Crisp Live Chat | 1.08% | 1.10% | 0.82% | 0.83% | 1.12% | 0.84% | 1.12% | 1.12% | 1.12% | 0.84% | 0.83% |
| Pipedrive | 1.08% | 1.10% | 1.10% | 1.11% | 1.12% | 1.12% | 1.12% | 1.12% | 1.12% | 1.12% | 1.11% |
| LivePerson | 0.81% | 1.10% | 0.82% | 1.11% | 1.12% | 1.12% | 1.12% | 1.12% | 1.12% | 1.12% | 1.11% |
| LiveZilla | 0.81% | 0.83% | 0.82% | 0.83% | 0.84% | 0.84% | 0.84% | 0.84% | 0.84% | 0.84% | 0.83% |
| Pure Chat | 0.81% | 0.83% | 0.82% | 0.83% | 0.84% | 0.84% | 0.84% | 0.84% | 0.84% | 0.84% | 0.83% |
| Chatwoot | 0.54% | 0.55% | 0.55% | 0.55% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% |
| Freshchat | 0.54% | 0.55% | 0.55% | 0.55% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% |
| LiveAgent | 0.54% | 0.55% | 0.55% | 0.55% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% |
| ManyChat | 0.54% | 0.55% | 0.55% | 0.55% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% |
| Chatra | 0.27% | 0.28% | 0.27% | 0.28% | 0.28% | 0.28% | 0.28% | 0.28% | 0.28% | 0.28% | 0.28% |
| Facebook Chat Plugin | 0.27% | 0.28% | 0.27% | 0.28% | 0.28% | 0.28% | 0.28% | 0.28% | 0.28% | 0.28% | 0.28% |
| SnapEngage | 0.27% | 0.28% | 0.27% | 0.28% | 0.28% | 0.28% | 0.28% | 0.28% | 0.28% | 0.28% | 0.28% |