Live Chat Usage Statistics and Market Share in Croatia (.hr)
We are tracking usage statistics and market share of 26 web technologies in Live Chat in Croatia (.hr). In March 2024 the most popular web technology in Live Chat in Croatia (.hr) is Zendesk Chat with 29% market share. In second place there is Tawk.to with 20% market share. After that there are Intercom with 11%, Smartsupp with 5% and ManyChat with 5% market share. Top 5 web technologies together have 69% market share. The remaining 21 web technologies in Live Chat have a combined market share of 31%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 26 different technologies in Live Chat.
There are 425 websites using Live Chat in Croatia (.hr websites) in out database.
Live Chat Usage Statistics and Market Share in Croatia (.hr) in March 2024
#1 Zendesk Chat 28.94%
#2 Tawk.to 19.53%
#3 Intercom 11.29%
#4 Smartsupp 5.88%
#5 ManyChat 4.71%
#6 Tidio 3.76%
#7 Crisp Live Chat 3.53%
#8 HubSpot Chat 2.82%
#9 Salesforce Service Cloud 2.82%
#10 Drift 2.59%
#11 Pure Chat 2.59%
#12 LiveAgent 2.12%
#13 Chatra 1.88%
#14 LiveChat 1.65%
#15 GoSquared 1.41%
#16 Olark 0.94%
#17 LiveZilla 0.71%
#18 SnapEngage 0.71%
#19 LivePerson 0.47%
#20 Apple Business Chat 0.24%
#21 Chatwoot 0.24%
#22 Comm100 0.24%
#23 Czater 0.24%
#24 MyLiveChat 0.24%
#25 Oct8ne 0.24%
#26 Re:amaze 0.24%
Technologies in Live Chat in Croatia (.hr)
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Drift
Drift is a conversational marketing platform.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
GoSquared
Olark
Olark is a cloud-based live chat solution.
LiveZilla
LiveZilla is a web-based live support platform.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
Apple Business Chat
Apple Business Chat is a service from Apple that allows your organization to directly chat with your customers using the Messages app.
Chatwoot
Chatwoot is a customer support tool for instant messaging channels.
Comm100
Comm100 is a provider of customer service and communication products.
Czater
Czater is an live chat solution with extended CRM and videochat features.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
Oct8ne
Oct8ne is a visual customer service software.
Re:amaze
Re:amaze is a multi-brand customer service, live chat, and help desk solution.
Live Chat Market Share History in Croatia (.hr) in Last 12 Months
Technology | May 2023 | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 |
---|---|---|---|---|---|---|---|---|---|---|---|
Zendesk Chat | 28.14% | 28.48% | 28.41% | 28.54% | 28.60% | 28.74% | 28.67% | 28.81% | 28.74% | 28.81% | 28.94% |
Tawk.to | 19.70% | 19.65% | 19.55% | 19.72% | 19.53% | 19.39% | 19.58% | 19.44% | 19.63% | 19.44% | 19.53% |
Intercom | 12.12% | 11.92% | 12.27% | 12.06% | 12.09% | 12.15% | 11.66% | 11.24% | 11.21% | 11.24% | 11.29% |
Smartsupp | 5.84% | 5.74% | 5.91% | 6.03% | 5.81% | 5.84% | 5.83% | 5.85% | 5.84% | 5.85% | 5.88% |
ManyChat | 4.33% | 4.42% | 4.55% | 4.64% | 4.65% | 4.67% | 4.66% | 4.68% | 4.67% | 4.68% | 4.71% |
Tidio | 3.68% | 3.75% | 3.86% | 3.71% | 3.72% | 3.74% | 3.73% | 3.75% | 3.74% | 3.75% | 3.76% |
Crisp Live Chat | 3.25% | 3.31% | 3.41% | 3.48% | 3.49% | 3.50% | 3.50% | 3.51% | 3.50% | 3.51% | 3.53% |
HubSpot Chat | 2.81% | 3.09% | 2.73% | 3.02% | 3.02% | 2.80% | 3.26% | 3.04% | 3.04% | 3.04% | 2.82% |
Pure Chat | 2.60% | 2.65% | 2.50% | 2.55% | 2.56% | 2.57% | 2.56% | 2.58% | 2.57% | 2.58% | 2.59% |
Chatra | 2.16% | 2.21% | 2.27% | 1.86% | 2.09% | 2.10% | 2.10% | 2.11% | 2.10% | 2.11% | 1.88% |
Drift | 2.38% | 2.43% | 2.50% | 2.55% | 2.56% | 2.57% | 2.56% | 2.58% | 2.57% | 2.58% | 2.59% |
LiveAgent | 2.16% | 2.21% | 2.05% | 2.09% | 2.09% | 2.10% | 2.10% | 2.11% | 2.10% | 2.11% | 2.12% |
Salesforce Service Cloud | 2.16% | 2.21% | 2.27% | 2.32% | 2.33% | 2.34% | 2.33% | 2.81% | 2.80% | 2.81% | 2.82% |
GoSquared | 1.95% | 1.32% | 1.36% | 1.39% | 1.40% | 1.40% | 1.40% | 1.41% | 1.40% | 1.41% | 1.41% |
LiveChat | 1.95% | 1.55% | 1.59% | 1.62% | 1.63% | 1.64% | 1.63% | 1.64% | 1.64% | 1.64% | 1.65% |
SnapEngage | 1.08% | 1.10% | 0.68% | 0.70% | 0.70% | 0.70% | 0.70% | 0.70% | 0.70% | 0.70% | 0.71% |
LivePerson | 0.87% | 0.88% | 0.91% | 0.46% | 0.47% | 0.47% | 0.47% | 0.47% | 0.47% | 0.47% | 0.47% |
LiveZilla | 0.65% | 0.66% | 0.68% | 0.70% | 0.70% | 0.70% | 0.70% | 0.70% | 0.70% | 0.70% | 0.71% |
Apple Business Chat | 0.22% | 0.22% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.24% |
Chatwoot | 0.22% | 0.22% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.24% |
Comm100 | 0.22% | 0.22% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.24% |
Czater | 0.22% | 0.22% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.24% |
MyLiveChat | 0.22% | 0.22% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.24% |
Oct8ne | 0.22% | 0.22% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.24% |
Olark | 0.22% | 0.44% | 0.91% | 0.93% | 0.93% | 0.93% | 0.93% | 0.94% | 0.93% | 0.94% | 0.94% |
Re:amaze | 0.22% | 0.22% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.24% |