Live Chat Usage Statistics and Market Share in Moldova (.md)

We are tracking usage statistics and market share for 24 web technologies in the Live Chat market in Moldova (.md). As of November 2025, the most popular web technology in Live Chat in Moldova (.md) is Tawk.to, with 25% market share. In second place is ManyChat, with 17%. After that, Intercom holds 11%, followed by Zendesk Chat with 7% and Chatra with 7%. Top 5 web technologies together account for 67% of the market. The remaining 19 web technologies in Live Chat collectively have a 33% market share. Global Live Chat market share report is available here.

Last updated: 9 November 2025

Live Chat Market Share in Moldova (.md) in November 2025

About Live Chat

LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.

We are tracking 24 different technologies in Live Chat.

There are 233 websites using Live Chat in Moldova (.md websites) in out database.

Live Chat Usage Statistics and Market Share in Moldova (.md) in November 2025

#1 Tawk.to 25.32%

Tawk.to is a free live chat software to chat with visitors on your website.

#2 ManyChat 17.17%

ManyChat is a marketing automation platform that allows businesses to automate and scale their customer interactions on messaging platforms like Facebook Messenger, WhatsApp, and Instagram Direct. It enables companies to create personalized chatbots, send targeted messages, and analyze customer data to improve engagement and drive sales.

#3 Intercom 11.16%

Intercom is a live chat and messaging platform for businesses to engage with their customers in real-time, improve customer support, and drive conversions. It allows businesses to connect with website visitors, social media followers, and app users through personalized conversations. Intercom also provides features such as customer segmentation, analytics, and automation to help businesses better understand and serve their customers.

#4 Zendesk Chat 6.87%

Zendesk Chat is a customer service tool that enables businesses to provide real-time support to customers through live chat on their websites. It allows agents to connect with customers, resolve issues, and gather feedback in a seamless and efficient manner. Zendesk Chat is easy to set up and customize, providing a user-friendly interface for both agents and customers.

#5 Chatra 6.87%

Chatra is an all-in-one live chat tool that enables businesses to engage with their customers in real time, increasing customer satisfaction and sales. Chatra offers easy integration with websites, multiple chat window options, and automation features for improved efficiency. It also provides detailed analytics to track chat performance and customer behavior.

#6 Smartsupp 5.58%

Smartsupp provides a live chat support solution for websites and apps, enabling businesses to engage with customers in real-time and improve customer satisfaction. The platform offers customizable chat windows, automatic chat triggers, and integration with various third-party tools. It also provides analytics and reporting features to track performance and measure customer interactions.

#7 Chaty 5.58%

Chaty is a live chat software that enables businesses to provide instant, personalized customer support and engagement through chatbots, human agents, or a combination of both. It allows for seamless and omnichannel communication, with features such as ticketing, automation, and analytics. Chaty helps businesses increase customer satisfaction and boost their bottom line by providing quick and effective customer service.

#8 Crisp Live Chat 3.86%

Crisp Live Chat is a user-friendly, all-in-one customer support tool that allows businesses to engage customers in real-time with live chat, automate conversations, and gather customer insights through chat analytics. Streamlined interface and robust features for efficient customer service. Great for enhancing customer experience and boosting sales.

#9 HubSpot Chat 3.86%

HubSpot Chat is a feature within HubSpot's CRM suite that enables businesses to engage in real-time conversations with their website visitors, enhancing customer support and sales opportunities. It allows for personalized interactions through chat windows, providing a seamless experience for users and aiding in lead generation.

#10 Yandex.Messenger 2.58%

Yandex.Messenger is a messaging platform that allows users to communicate with friends, family, and businesses through text, voice, and video messages via embedded chat widgets on websites and applications. It is integrated with Yandex services and offers various features such as translation, stickers, and polls. The platform is designed to enhance user engagement and provide a seamless communication experience.

#11 Tidio 2.15%

Tidio is a user-friendly live chat software that enables businesses to provide real-time customer support and engage with customers through instant messaging on their website or mobile app. It also offers features such as customer segmentation, chat analytics, and integrations with other tools. Tidio helps businesses improve customer satisfaction and increase sales by providing quick and personalized support.

#12 Envybox 1.72%

Envybox is a platform that offers customizable and pre-built widgets for e-commerce websites, enabling store owners to enhance their online storefronts with various interactive and visually appealing elements. Envybox provides a user-friendly interface to easily integrate these widgets and track performance. Envybox.

#13 LiveChat 0.86%

LiveChat is a web-based live chat software that enables businesses to engage in real-time conversations with their website visitors, improving customer service and increasing conversions. It allows for personalized, one-on-one interactions with customers, and provides analytics and reporting features to track chat performance.

#14 Pusher 0.86%

Pusher is a cloud-based service that enables real-time communication between applications and users, facilitating features like live chat, notifications, and event streaming. It simplifies the implementation of real-time functionality, reducing the complexity and development time required for such features. Pusher handles scalability, reliability, and performance, allowing developers to focus on building their core application.

#15 JivoChat 0.86%

JivoChat is a live chat software that enables businesses to communicate with their website visitors in real-time, enhancing customer engagement and support. It offers features such as chatbots, multi-agent support, and analytics to improve customer interactions and boost sales.

#16 Olark 0.86%

Olark is a live chat customer service platform that enables businesses to engage with their website visitors in real-time, providing instant support and enhancing customer satisfaction. It offers customizable chat windows, automated responses, and advanced analytics to track conversations and improve chat interactions. Olark helps businesses boost customer engagement and drive sales by ensuring quick and effective communication with potential and existing customers.

#17 Chaport 0.86%

Chaport is a live chat platform designed for businesses to engage with their customers in real-time. It offers an easy-to-use interface and advanced features to improve customer service and enhance user experience. The platform supports multiple languages and integrates with various CRM systems.

#18 Freshchat 0.43%

Freshchat is a live chat software that enables businesses to communicate with their customers in real-time, improving customer satisfaction and support. It provides features such as chatbots, conversation history, multi-agent support, and integrations with other tools. It helps businesses to enhance their customer engagement and drive sales.

#19 Drift 0.43%

Drift is a cloud-based live chat tool for businesses to engage with website visitors in real-time. To use Drift, users create personalized chatbots and conversations to interact with potential customers, gather information, and convert leads. The platform also integrates with other marketing and CRM tools to streamline the sales process.

#20 LiveAgent 0.43%

LiveAgent is a comprehensive live chat software that enables businesses to provide real-time customer support and engage with their customers through chat, social media, and email. It offers features such as ticketing, knowledge base, and analytics to help businesses improve customer satisfaction and increase conversions. LiveAgent also integrates with popular CRM and marketing tools, making it a one-stop solution for customer engagement and support.

#21 LivePerson 0.43%

LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.

#22 SnapEngage 0.43%

SnapEngage is a live chat tool for businesses to interact with their customers in real-time, improving customer service and engagement. SnapEngage offers a user-friendly interface and advanced features such as automation, analytics, and multiple integrations to enhance customer support and increase customer satisfaction.

#23 Pure Chat 0.43%

Pure Chat is a comprehensive live chat software that enables businesses to engage and support customers in real-time through chat windows. It offers advanced features such as automated chatbots, personalized customer experiences, and detailed analytics to enhance customer service and boost business productivity. Pure Chat supports multiple languages, integrates with various platforms, and provides a user-friendly interface for both agents and customers.

#24 Brevo 0.43%

Brevo is a live chat platform that allows businesses to engage in real-time conversations with their customers, providing support, answering queries, and driving sales through personalized interactions. The platform is designed to enhance customer experience, increase engagement, and boost customer satisfaction by offering immediate and efficient communication. Brevo's user-friendly interface and advanced features make it an ideal choice for businesses of all sizes.