Live Chat Usage Statistics and Market Share in Samoa (.ws)
We are tracking usage statistics and market share of 24 web technologies in Live Chat in Samoa (.ws). In April 2024 the most popular web technology in Live Chat in Samoa (.ws) is Intercom with 49% market share. In second place there is Tawk.to with 9% market share. After that there are LiveChat with 7%, Salesforce Service Cloud with 5% and Zendesk Chat with 5% market share. Top 5 web technologies together have 75% market share. The remaining 19 web technologies in Live Chat have a combined market share of 25%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 24 different technologies in Live Chat.
There are 174 websites using Live Chat in Samoa (.ws websites) in out database.
Live Chat Usage Statistics and Market Share in Samoa (.ws) in April 2024
#1 Intercom 49.43%
#2 Tawk.to 8.62%
#3 LiveChat 6.90%
#4 Salesforce Service Cloud 5.75%
#5 Zendesk Chat 5.17%
#6 LiveAgent 2.87%
#7 Crisp Live Chat 2.30%
#8 Drift 2.30%
#9 Gladly 2.30%
#10 GoSquared 1.72%
#11 HubSpot Chat 1.72%
#12 LivePerson 1.72%
#13 Ada 1.15%
#14 ManyChat 1.15%
#15 Tidio 1.15%
#16 WidgetWhats 1.15%
#17 Helpscout 0.57%
#18 JivoChat 0.57%
#19 LiveZilla 0.57%
#20 Olark 0.57%
#21 Pure Chat 0.57%
#22 Raychat 0.57%
#23 Smartsupp 0.57%
#24 SnapEngage 0.57%
Technologies in Live Chat in Samoa (.ws)
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Drift
Drift is a conversational marketing platform.
Gladly
Gladly is a customer service platform.
GoSquared
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
Ada
Ada is an automated customer experience company that provides chat bots used in customer support.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
WidgetWhats
WidgetWhats is a fully customizable chat widget with appearance, text, color, button style and position.
Helpscout
Helpscout is a customer service platform including email, a knowledge base tool and live chat.
JivoChat
JivoChat is a live chat solution for websites offering customizable web and mobile chat widgets.
LiveZilla
LiveZilla is a web-based live support platform.
Olark
Olark is a cloud-based live chat solution.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
Raychat
Raychat is a free customer messaging platform.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
Live Chat Market Share History in Samoa (.ws) in Last 12 Months
Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
---|---|---|---|---|---|---|---|---|---|---|---|
Intercom | 52.07% | 52.02% | 50.87% | 49.43% | 48.84% | 49.12% | 48.86% | 49.14% | 48.86% | 50.00% | 49.43% |
Tawk.to | 8.88% | 8.67% | 8.67% | 8.62% | 8.72% | 8.77% | 8.52% | 8.57% | 8.52% | 8.72% | 8.62% |
LiveChat | 7.10% | 6.94% | 6.94% | 6.90% | 6.98% | 7.02% | 6.82% | 6.86% | 6.82% | 6.98% | 6.90% |
Zendesk Chat | 5.33% | 5.20% | 5.20% | 5.17% | 5.23% | 5.26% | 5.11% | 5.14% | 5.11% | 5.23% | 5.17% |
LiveAgent | 2.96% | 2.89% | 2.89% | 2.87% | 2.91% | 2.92% | 2.84% | 2.86% | 2.84% | 2.91% | 2.87% |
LivePerson | 1.78% | 1.73% | 1.73% | 1.72% | 1.74% | 1.75% | 1.70% | 1.71% | 1.70% | 1.74% | 1.72% |
Crisp Live Chat | 2.37% | 2.31% | 2.31% | 2.30% | 2.33% | 2.34% | 2.27% | 2.29% | 2.27% | 2.33% | 2.30% |
Drift | 2.37% | 2.31% | 2.31% | 2.30% | 2.33% | 2.34% | 2.27% | 2.29% | 2.27% | 2.33% | 2.30% |
Gladly | 2.37% | 2.31% | 2.31% | 2.30% | 2.33% | 2.34% | 2.27% | 2.29% | 2.27% | 2.33% | 2.30% |
Salesforce Service Cloud | 2.37% | 4.62% | 5.78% | 6.90% | 5.81% | 5.85% | 6.82% | 6.86% | 6.82% | 5.81% | 5.75% |
GoSquared | 1.78% | 1.73% | 1.73% | 1.72% | 1.74% | 1.75% | 1.70% | 1.71% | 1.70% | 1.74% | 1.72% |
Helpscout | 1.18% | 0.58% | 0.58% | 0.57% | 0.58% | 0.58% | 0.57% | 0.57% | 0.57% | 0.58% | 0.57% |
HubSpot Chat | 2.37% | 1.73% | 1.73% | 1.15% | 1.74% | 1.17% | 1.70% | 1.14% | 1.70% | 1.16% | 1.72% |
Ada | 1.18% | 1.16% | 1.16% | 1.15% | 1.16% | 1.17% | 1.14% | 1.14% | 1.14% | 1.16% | 1.15% |
ManyChat | 1.18% | 1.16% | 1.16% | 1.15% | 1.16% | 1.17% | 1.14% | 1.14% | 1.14% | 1.16% | 1.15% |
JivoChat | 0.59% | 0.58% | 0.58% | 0.57% | 0.58% | 0.58% | 0.57% | 0.57% | 0.57% | 0.58% | 0.57% |
LiveZilla | 0.59% | 0.58% | 0.58% | 0.57% | 0.58% | 0.58% | 0.57% | 0.57% | 0.57% | 0.58% | 0.57% |
Pure Chat | 0.59% | 0.58% | 0.58% | 0.57% | 0.58% | 0.58% | 0.57% | 0.57% | 0.57% | 0.58% | 0.57% |
Raychat | 0.59% | 0.58% | 0.58% | 0.57% | 0.58% | 0.58% | 0.57% | 0.57% | 0.57% | 0.58% | 0.57% |
Smartsupp | 0.59% | 0.58% | 0.58% | 0.57% | 0.58% | 0.58% | 0.57% | 0.57% | 0.57% | 0.58% | 0.57% |
SnapEngage | 0.59% | 0.58% | 0.58% | 0.57% | 0.58% | 0.58% | 0.57% | 0.57% | 0.57% | 0.58% | 0.57% |
Tidio | 0.59% | 0.58% | 0.58% | 0.57% | 1.16% | 1.17% | 1.14% | 1.14% | 1.14% | 0.58% | 1.15% |
WidgetWhats | 0.59% | 0.58% | 0.58% | 1.15% | 1.16% | 1.17% | 1.14% | 1.14% | 1.14% | 1.16% | 1.15% |