.tw websites Live Chat Usage Statistics and Market Share in Taiwan (.tw)

We are tracking usage statistics and market share of 25 web technologies in Live Chat in Taiwan (.tw). In March 2024 the most popular web technology in Live Chat in Taiwan (.tw) is Intercom with 46% market share. In second place there is Tawk.to with 15% market share. After that there are GoSquared with 7%, Smartsupp with 6% and Zendesk Chat with 6% market share. Top 5 web technologies together have 79% market share. The remaining 20 web technologies in Live Chat have a combined market share of 21%. Global Live Chat market share report is available here.

Live Chat Market Share in Taiwan (.tw) in March 2024
About Live Chat

LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.

We are tracking 25 different technologies in Live Chat.

There are 725 websites using Live Chat in Taiwan (.tw websites) in out database.

Live Chat Usage Statistics and Market Share in Taiwan (.tw) in March 2024
Technologies in Live Chat in Taiwan (.tw)
  • Intercom Intercom

    Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.

  • Tawk.to Tawk.to

    Tawk.to is a free live chat software to chat with visitors on your website.

  • GoSquared GoSquared

  • Smartsupp Smartsupp

    Smartsupp is a live chat tool that offers visitor recording feature.

  • Zendesk Chat Zendesk Chat

    Zendesk Chat is a live chat and communication widget.

  • ManyChat ManyChat

    ManyChat is a service that allows you to create chatbots for Facebook Messenger.

  • Salesforce Service Cloud Salesforce Service Cloud

    Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.

  • Tidio Tidio

    Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

  • Crisp Live Chat Crisp Live Chat

    Crisp Live Chat is a live chat solution with free and paid options.

  • HubSpot Chat HubSpot Chat

    HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.

  • Drift Drift

    Drift is a conversational marketing platform.

  • LivePerson LivePerson

    LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.

  • Olark Olark

    Olark is a cloud-based live chat solution.

  • LiveChat LiveChat

    LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.

  • LiveZilla LiveZilla

    LiveZilla is a web-based live support platform.

  • Chatra Chatra

    Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.

  • Pure Chat Pure Chat

    Pure Chat is a live chat solution for small to mid-sized teams.

  • SnapEngage SnapEngage

    SnapEngage is a live chat solution that caters to businesses across various industries.

  • Helpscout Helpscout

    Helpscout is a customer service platform including email, a knowledge base tool and live chat.

  • Facebook Chat Plugin Facebook Chat Plugin

    Facebook Chat Plugin is a website plugin that businesses with a Facebook Page can install on their website.

  • Comm100 Comm100

    Comm100 is a provider of customer service and communication products.

  • Czater Czater

    Czater is an live chat solution with extended CRM and videochat features.

  • Gorgias Gorgias

    Gorgias is a helpdesk and chat solution designed for ecommerce stores.

  • LiveAgent LiveAgent

    LiveAgent is an online live chat platform. The software provides a ticket management system.

  • Re:amaze Re:amaze

    Re:amaze is a multi-brand customer service, live chat, and help desk solution.

Live Chat Market Share History in Taiwan (.tw) in Last 12 Months
Technology May 2023June 2023July 2023August 2023September 2023October 2023November 2023December 2023January 2024February 2024March 2024
Intercom44.83%45.03%45.55%46.03%46.09%45.57%45.36%45.48%45.42%45.48%45.52%
Tawk.to15.78%15.23%15.09%14.94%14.82%14.73%14.48%14.66%14.77%14.79%14.62%
GoSquared7.56%7.55%6.87%6.86%6.87%6.96%6.97%6.99%6.98%6.99%7.03%
Smartsupp6.37%6.23%6.06%5.92%5.93%6.00%6.01%6.03%6.02%6.03%6.07%
Zendesk Chat6.23%5.96%6.06%6.06%6.06%6.00%6.01%6.03%6.02%6.03%6.07%
ManyChat4.77%5.03%5.12%5.11%5.12%5.18%5.19%5.21%5.20%5.21%5.24%
Tidio2.39%2.25%2.29%2.29%2.29%2.32%2.32%2.33%2.33%2.33%2.34%
HubSpot Chat1.86%1.72%1.62%1.62%1.62%1.64%1.78%1.78%1.78%1.78%1.79%
Salesforce Service Cloud2.12%2.65%2.70%2.69%2.70%3.00%3.01%2.74%2.74%2.74%2.48%
Crisp Live Chat1.72%1.72%1.75%1.75%1.75%1.77%1.78%1.78%1.78%1.78%1.93%
Drift1.33%1.59%1.48%1.35%1.35%1.36%1.64%1.64%1.64%1.51%1.66%
LivePerson0.80%0.79%0.94%0.94%0.94%0.95%0.96%0.82%0.82%0.82%0.83%
Olark0.80%0.79%0.81%0.81%0.81%0.82%0.82%0.82%0.82%0.82%0.83%
LiveChat0.66%0.66%0.54%0.54%0.54%0.55%0.55%0.55%0.55%0.55%0.55%
LiveZilla0.53%0.53%0.54%0.54%0.54%0.55%0.55%0.55%0.55%0.55%0.55%
Helpscout0.27%0.26%0.27%0.27%0.27%0.27%0.27%0.27%0.27%0.27%0.28%
Pure Chat0.40%0.40%0.40%0.40%0.40%0.41%0.41%0.41%0.41%0.41%0.41%
Chatra0.27%0.26%0.40%0.40%0.40%0.41%0.41%0.41%0.41%0.41%0.41%
Facebook Chat Plugin0.27%0.26%0.27%0.27%0.27%0.27%0.27%0.27%0.27%0.27%0.28%
SnapEngage0.27%0.26%0.40%0.40%0.40%0.41%0.41%0.41%0.41%0.41%0.41%
Comm1000.13%0.13%0.13%0.13%0.13%0.14%0.14%0.14%0.14%0.14%0.14%
Czater0.13%0.13%0.13%0.13%0.13%0.14%0.14%0.14%0.14%0.14%0.14%
Gorgias0.13%0.13%0.13%0.13%0.13%0.14%0.14%0.14%0.14%0.14%0.14%
LiveAgent0.13%0.13%0.13%0.13%0.13%0.14%0.14%0.14%0.14%0.14%0.14%
Websites using Live Chat in other countries
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