Live Chat Usage Statistics and Market Share in Ecuador (.ec)
We are tracking usage statistics and market share of 23 web technologies in Live Chat in Ecuador (.ec). In April 2024 the most popular web technology in Live Chat in Ecuador (.ec) is Tawk.to with 31% market share. In second place there is Zendesk Chat with 22% market share. After that there are HubSpot Chat with 9%, Tidio with 5% and Intercom with 5% market share. Top 5 web technologies together have 73% market share. The remaining 18 web technologies in Live Chat have a combined market share of 27%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 23 different technologies in Live Chat.
There are 291 websites using Live Chat in Ecuador (.ec websites) in out database.
Live Chat Usage Statistics and Market Share in Ecuador (.ec) in April 2024
#1 Tawk.to 
30.58%
#2 Zendesk Chat 
21.99%
#3 HubSpot Chat 
9.28%
#4 Tidio 
6.19%
#5 Intercom 
5.50%
#6 Salesforce Service Cloud 
5.50%
#7 Smartsupp 
4.12%
#8 ManyChat 
3.44%
#9 LiveChat 
2.41%
#10 Crisp Live Chat 
1.72%
#11 MyLiveChat 
1.37%
#12 Chatra 
1.03%
#13 Drift 
1.03%
#14 LivePerson 
1.03%
#15 Pure Chat 
1.03%
#16 Freshchat 
0.69%
#17 Olark 
0.69%
#18 Pipedrive 
0.69%
#19 Callbell 
0.34%
#20 Chaport 
0.34%
#21 JivoChat 
0.34%
#22 SnapEngage 
0.34%
#23 WidgetWhats 
0.34%
Technologies in Live Chat in Ecuador (.ec)
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Drift
Drift is a conversational marketing platform.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
Olark
Olark is a cloud-based live chat solution.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Callbell
Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels.
Chaport
Chaport is a multi-channel live chat and chatbot software for business.
JivoChat
JivoChat is a live chat solution for websites offering customizable web and mobile chat widgets.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
WidgetWhats
WidgetWhats is a fully customizable chat widget with appearance, text, color, button style and position.
Live Chat Market Share History in Ecuador (.ec) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 30.20% | 29.97% | 29.97% | 30.41% | 30.07% | 30.17% | 30.27% | 30.17% | 30.27% | 30.38% | 30.58% |
| Zendesk Chat | 22.48% | 22.22% | 22.22% | 22.30% | 22.30% | 22.37% | 22.45% | 22.37% | 22.45% | 21.84% | 21.99% |
| HubSpot Chat | 8.72% | 9.43% | 9.09% | 9.12% | 9.12% | 9.15% | 9.18% | 9.15% | 9.18% | 9.56% | 9.28% |
| Tidio | 6.38% | 6.40% | 6.73% | 6.08% | 6.42% | 6.10% | 6.12% | 6.10% | 6.12% | 6.14% | 6.19% |
| Salesforce Service Cloud | 5.37% | 5.39% | 5.39% | 5.41% | 5.41% | 5.42% | 5.44% | 5.42% | 5.44% | 5.46% | 5.50% |
| Intercom | 4.70% | 4.71% | 4.71% | 4.73% | 4.73% | 4.75% | 4.76% | 4.75% | 4.76% | 5.46% | 5.50% |
| Smartsupp | 4.03% | 4.04% | 4.04% | 4.05% | 4.05% | 4.07% | 4.08% | 4.07% | 4.08% | 4.10% | 4.12% |
| ManyChat | 3.36% | 3.37% | 3.37% | 3.38% | 3.38% | 3.39% | 3.40% | 3.39% | 3.40% | 3.41% | 3.44% |
| LiveChat | 2.68% | 2.69% | 2.69% | 2.70% | 2.70% | 2.71% | 2.72% | 2.71% | 2.72% | 2.39% | 2.41% |
| Crisp Live Chat | 2.35% | 2.02% | 2.02% | 2.03% | 2.03% | 2.03% | 2.04% | 2.37% | 2.04% | 1.71% | 1.72% |
| MyLiveChat | 1.34% | 1.68% | 1.68% | 1.69% | 1.69% | 1.69% | 1.70% | 1.69% | 1.70% | 1.37% | 1.37% |
| Pipedrive | 0.67% | 0.67% | 0.67% | 0.68% | 0.68% | 0.68% | 0.68% | 0.68% | 0.68% | 0.68% | 0.69% |
| Pure Chat | 1.34% | 1.01% | 1.01% | 1.01% | 1.01% | 1.02% | 1.02% | 1.02% | 1.02% | 1.02% | 1.03% |
| Chatra | 1.01% | 1.01% | 1.01% | 1.01% | 1.01% | 1.02% | 1.02% | 1.02% | 1.02% | 1.37% | 1.03% |
| Drift | 1.01% | 1.01% | 1.01% | 1.01% | 1.01% | 1.02% | 1.02% | 1.02% | 1.02% | 1.02% | 1.03% |
| LivePerson | 1.01% | 1.01% | 1.01% | 1.01% | 1.01% | 1.02% | 1.02% | 1.02% | 1.02% | 1.02% | 1.03% |
| Freshchat | 0.67% | 0.67% | 0.67% | 0.68% | 0.68% | 0.68% | 0.68% | 0.68% | 0.68% | 0.68% | 0.69% |
| Olark | 1.01% | 1.01% | 1.01% | 1.01% | 1.01% | 1.02% | 0.68% | 0.68% | 0.68% | 0.68% | 0.69% |
| Callbell | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% |
| Chaport | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% |
| JivoChat | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% |
| SnapEngage | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% |
| WidgetWhats | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% |