Live Chat Usage Statistics and Market Share in Pakistan (.pk)
We are tracking usage statistics and market share of 21 web technologies in Live Chat in Pakistan (.pk). In April 2024 the most popular web technology in Live Chat in Pakistan (.pk) is Tawk.to with 55% market share. In second place there is Zendesk Chat with 18% market share. After that there are Intercom with 8%, Crisp Live Chat with 3% and Tidio with 3% market share. Top 5 web technologies together have 87% market share. The remaining 16 web technologies in Live Chat have a combined market share of 13%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 21 different technologies in Live Chat.
There are 586 websites using Live Chat in Pakistan (.pk websites) in out database.
Live Chat Usage Statistics and Market Share in Pakistan (.pk) in April 2024
#1 Tawk.to 
54.95%
#2 Zendesk Chat 
18.26%
#3 Intercom 
7.85%
#4 Crisp Live Chat 
3.75%
#5 Tidio 
2.73%
#6 LiveChat 
2.05%
#7 ManyChat 
1.71%
#8 Pure Chat 
1.71%
#9 HubSpot Chat 
1.37%
#10 MyLiveChat 
1.19%
#11 Salesforce Service Cloud 
1.02%
#12 Freshchat 
0.68%
#13 Smartsupp 
0.68%
#14 Drift 
0.51%
#15 Callbell 
0.34%
#16 Facebook Chat Plugin 
0.34%
#17 Chatra 
0.17%
#18 Comm100 
0.17%
#19 JivoChat 
0.17%
#20 LiveAgent 
0.17%
#21 LiveZilla 
0.17%
Technologies in Live Chat in Pakistan (.pk)
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
Drift
Drift is a conversational marketing platform.
Callbell
Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels.
Facebook Chat Plugin
Facebook Chat Plugin is a website plugin that businesses with a Facebook Page can install on their website.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Comm100
Comm100 is a provider of customer service and communication products.
JivoChat
JivoChat is a live chat solution for websites offering customizable web and mobile chat widgets.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
LiveZilla
LiveZilla is a web-based live support platform.
Live Chat Market Share History in Pakistan (.pk) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 55.19% | 54.28% | 54.02% | 54.88% | 54.90% | 55.05% | 55.08% | 55.01% | 55.01% | 54.86% | 54.95% |
| Zendesk Chat | 18.18% | 17.60% | 17.57% | 18.01% | 18.07% | 18.01% | 18.14% | 18.17% | 18.17% | 18.23% | 18.26% |
| Intercom | 8.44% | 9.21% | 9.52% | 7.74% | 7.77% | 7.74% | 7.80% | 7.81% | 7.81% | 7.84% | 7.85% |
| Crisp Live Chat | 3.73% | 3.78% | 3.61% | 3.70% | 3.72% | 3.70% | 3.73% | 3.74% | 3.74% | 3.75% | 3.75% |
| Tidio | 2.60% | 2.63% | 2.79% | 2.86% | 2.70% | 2.69% | 2.71% | 2.72% | 2.72% | 2.90% | 2.73% |
| LiveChat | 1.95% | 1.97% | 1.97% | 2.02% | 2.03% | 2.02% | 2.03% | 2.04% | 2.04% | 2.04% | 2.05% |
| HubSpot Chat | 1.62% | 1.64% | 1.48% | 1.52% | 1.52% | 1.52% | 1.53% | 1.53% | 1.53% | 1.36% | 1.37% |
| Pure Chat | 1.95% | 1.81% | 1.81% | 1.68% | 1.69% | 1.68% | 1.69% | 1.70% | 1.70% | 1.70% | 1.71% |
| ManyChat | 1.30% | 1.64% | 1.64% | 2.02% | 2.03% | 2.02% | 1.69% | 1.70% | 1.70% | 1.70% | 1.71% |
| MyLiveChat | 1.14% | 1.15% | 1.15% | 1.18% | 1.18% | 1.18% | 1.19% | 1.19% | 1.19% | 1.19% | 1.19% |
| Drift | 0.65% | 0.66% | 0.66% | 0.67% | 0.68% | 0.67% | 0.68% | 0.68% | 0.68% | 0.51% | 0.51% |
| Salesforce Service Cloud | 0.65% | 0.99% | 0.99% | 1.01% | 1.01% | 1.01% | 1.02% | 1.02% | 1.02% | 1.02% | 1.02% |
| Smartsupp | 0.65% | 0.66% | 0.66% | 0.67% | 0.68% | 0.67% | 0.68% | 0.68% | 0.68% | 0.68% | 0.68% |
| Freshchat | 0.49% | 0.49% | 0.49% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% | 0.68% | 0.68% |
| Callbell | 0.32% | 0.33% | 0.33% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% |
| Facebook Chat Plugin | 0.32% | 0.33% | 0.33% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% |
| Chatra | 0.16% | 0.16% | 0.16% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% |
| Comm100 | 0.16% | 0.16% | 0.16% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% |
| JivoChat | 0.16% | 0.16% | 0.16% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% |
| LiveAgent | 0.16% | 0.16% | 0.16% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% |
| LiveZilla | 0.16% | 0.16% | 0.16% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% |