Live Chat Usage Statistics and Market Share in Israel (.il)
We are tracking usage statistics and market share of 32 web technologies in Live Chat in Israel (.il). In March 2024 the most popular web technology in Live Chat in Israel (.il) is Intercom with 23% market share. In second place there is Tawk.to with 21% market share. After that there are ManyChat with 13%, Zendesk Chat with 7% and Crisp Live Chat with 7% market share. Top 5 web technologies together have 72% market share. The remaining 27 web technologies in Live Chat have a combined market share of 28%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 32 different technologies in Live Chat.
There are 779 websites using Live Chat in Israel (.il websites) in out database.
Live Chat Usage Statistics and Market Share in Israel (.il) in March 2024
#1 Intercom 23.36%
#2 Tawk.to 21.31%
#3 ManyChat 12.84%
#4 Zendesk Chat 10.65%
#5 Crisp Live Chat 7.32%
#6 Tidio 5.13%
#7 Salesforce Service Cloud 2.82%
#8 HubSpot Chat 2.57%
#9 LiveChat 1.80%
#10 Pure Chat 1.80%
#11 LivePerson 1.67%
#12 Pipedrive 1.28%
#13 Olark 1.03%
#14 GoSquared 0.77%
#15 Chatra 0.64%
#16 Drift 0.64%
#17 MyLiveChat 0.64%
#18 Callbell 0.51%
#19 Chatwoot 0.39%
#20 Facebook Chat Plugin 0.39%
#21 Zendesk 0.39%
#22 Bold Chat 0.26%
#23 Comm100 0.26%
#24 LiveAgent 0.26%
#25 Smartsupp 0.26%
#26 Trengo 0.26%
#27 Helpscout 0.13%
#28 Ada 0.13%
#29 Apple Business Chat 0.13%
#30 Freshchat 0.13%
#31 LiveZilla 0.13%
#32 SnapEngage 0.13%
Technologies in Live Chat in Israel (.il)
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Olark
Olark is a cloud-based live chat solution.
GoSquared
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Drift
Drift is a conversational marketing platform.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
Callbell
Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels.
Chatwoot
Chatwoot is a customer support tool for instant messaging channels.
Facebook Chat Plugin
Facebook Chat Plugin is a website plugin that businesses with a Facebook Page can install on their website.
Zendesk
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.
Bold Chat
BoldChat is a live chat platform.
Comm100
Comm100 is a provider of customer service and communication products.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
Trengo
Trengo is an omnichannel communication platform that unifies all messaging channels into one single view.
Helpscout
Helpscout is a customer service platform including email, a knowledge base tool and live chat.
Ada
Ada is an automated customer experience company that provides chat bots used in customer support.
Apple Business Chat
Apple Business Chat is a service from Apple that allows your organization to directly chat with your customers using the Messages app.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
LiveZilla
LiveZilla is a web-based live support platform.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
Live Chat Market Share History in Israel (.il) in Last 12 Months
Technology | May 2023 | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 |
---|---|---|---|---|---|---|---|---|---|---|---|
Intercom | 23.47% | 23.90% | 23.99% | 23.74% | 23.08% | 23.14% | 23.39% | 23.17% | 23.14% | 23.14% | 23.36% |
Tawk.to | 22.85% | 22.14% | 21.46% | 21.34% | 21.79% | 21.59% | 21.59% | 21.62% | 21.59% | 21.59% | 21.31% |
ManyChat | 12.23% | 12.33% | 12.63% | 12.37% | 12.56% | 12.60% | 12.60% | 12.61% | 12.60% | 12.60% | 12.84% |
Zendesk Chat | 11.61% | 11.57% | 10.86% | 10.86% | 10.90% | 10.67% | 10.67% | 10.68% | 10.67% | 10.67% | 10.65% |
Crisp Live Chat | 7.12% | 7.17% | 7.20% | 7.32% | 7.31% | 7.46% | 7.46% | 7.46% | 7.46% | 7.46% | 7.32% |
Tidio | 4.62% | 4.78% | 4.92% | 4.92% | 5.00% | 5.14% | 5.14% | 5.28% | 5.27% | 5.27% | 5.13% |
Salesforce Service Cloud | 3.50% | 3.02% | 3.03% | 3.03% | 3.08% | 2.83% | 2.83% | 2.83% | 2.83% | 2.83% | 2.82% |
HubSpot Chat | 2.25% | 2.01% | 2.40% | 2.40% | 2.31% | 2.44% | 2.44% | 2.45% | 2.44% | 2.44% | 2.57% |
LiveChat | 2.12% | 2.01% | 1.89% | 1.89% | 1.79% | 1.80% | 1.80% | 1.80% | 1.80% | 1.80% | 1.80% |
Pure Chat | 1.62% | 1.64% | 1.77% | 1.77% | 1.79% | 1.80% | 1.80% | 1.80% | 1.80% | 1.80% | 1.80% |
LivePerson | 1.62% | 1.76% | 1.77% | 1.77% | 1.67% | 1.80% | 1.67% | 1.54% | 1.67% | 1.67% | 1.67% |
Pipedrive | 1.00% | 1.01% | 1.01% | 1.26% | 1.28% | 1.29% | 1.29% | 1.29% | 1.29% | 1.29% | 1.28% |
GoSquared | 0.75% | 0.75% | 0.76% | 0.76% | 0.77% | 0.77% | 0.77% | 0.77% | 0.77% | 0.77% | 0.77% |
Drift | 0.75% | 0.75% | 0.76% | 0.76% | 0.77% | 0.64% | 0.64% | 0.64% | 0.64% | 0.64% | 0.64% |
Chatra | 0.62% | 0.63% | 0.63% | 0.63% | 0.64% | 0.64% | 0.64% | 0.64% | 0.64% | 0.64% | 0.64% |
MyLiveChat | 0.62% | 0.63% | 0.63% | 0.63% | 0.64% | 0.64% | 0.64% | 0.64% | 0.64% | 0.64% | 0.64% |
Facebook Chat Plugin | 0.37% | 0.38% | 0.38% | 0.38% | 0.38% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% |
Olark | 0.25% | 0.63% | 0.76% | 1.01% | 1.03% | 1.16% | 1.16% | 1.16% | 1.16% | 1.16% | 1.03% |
Zendesk | 0.37% | 0.38% | 0.38% | 0.38% | 0.38% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% |
Helpscout | 0.25% | 0.25% | 0.25% | 0.25% | 0.26% | 0.26% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% |
Bold Chat | 0.25% | 0.25% | 0.25% | 0.25% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% |
Callbell | 0.25% | 0.25% | 0.38% | 0.38% | 0.38% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.51% |
Chatwoot | 0.25% | 0.25% | 0.25% | 0.25% | 0.26% | 0.26% | 0.26% | 0.39% | 0.39% | 0.39% | 0.39% |
LiveAgent | 0.25% | 0.25% | 0.25% | 0.25% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% |
Apple Business Chat | 0.12% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% |
Comm100 | 0.25% | 0.25% | 0.25% | 0.25% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% |
Freshchat | 0.12% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% |
LiveZilla | 0.12% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% |
Smartsupp | 0.12% | 0.25% | 0.25% | 0.25% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% |
SnapEngage | 0.12% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% |
Trengo | 0.12% | 0.13% | 0.25% | 0.25% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% |