Live Chat Usage Statistics and Market Share in Belarus (.by)
We are tracking usage statistics and market share of 24 web technologies in Live Chat in Belarus (.by). In April 2024 the most popular web technology in Live Chat in Belarus (.by) is Envybox with 36% market share. In second place there is Chatra with 31% market share. After that there are Yandex.Messenger with 8%, Tawk.to with 3% and Apple Business Chat with 3% market share. Top 5 web technologies together have 81% market share. The remaining 19 web technologies in Live Chat have a combined market share of 19%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 24 different technologies in Live Chat.
There are 494 websites using Live Chat in Belarus (.by websites) in out database.
Live Chat Usage Statistics and Market Share in Belarus (.by) in April 2024
#1 Envybox 
35.63%
#2 Chatra 
30.77%
#3 Yandex.Messenger 
7.69%
#4 Tawk.to 
5.26%
#5 Apple Business Chat 
3.24%
#6 Smartsupp 
2.63%
#7 JivoChat 
2.23%
#8 Intercom 
2.02%
#9 Chaport 
1.21%
#10 ManyChat 
1.21%
#11 Zendesk Chat 
1.21%
#12 Crisp Live Chat 
1.01%
#13 HubSpot Chat 
1.01%
#14 LiveChat 
1.01%
#15 Drift 
0.81%
#16 Salesforce Service Cloud 
0.81%
#17 Rocket.Chat 
0.61%
#18 Tidio 
0.40%
#19 LivePerson 
0.20%
#20 LiveZilla 
0.20%
#21 MyLiveChat 
0.20%
#22 Olark 
0.20%
#23 Pure Chat 
0.20%
#24 SnapEngage 
0.20%
Technologies in Live Chat in Belarus (.by)
Envybox
Envybox is a multiservice for increasing sales.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Yandex.Messenger
Yandex.Messenger is an instant messaging application.
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Apple Business Chat
Apple Business Chat is a service from Apple that allows your organization to directly chat with your customers using the Messages app.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
JivoChat
JivoChat is a live chat solution for websites offering customizable web and mobile chat widgets.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Chaport
Chaport is a multi-channel live chat and chatbot software for business.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Drift
Drift is a conversational marketing platform.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Rocket.Chat
Rocket.Chat is a communication hub that facilitates team collaboration and organizes conversations.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
LiveZilla
LiveZilla is a web-based live support platform.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
Olark
Olark is a cloud-based live chat solution.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
Live Chat Market Share History in Belarus (.by) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Chatra | 30.50% | 30.63% | 30.94% | 31.00% | 30.69% | 30.88% | 30.80% | 30.74% | 30.62% | 30.77% | 30.77% |
| Yandex.Messenger | 24.95% | 24.90% | 24.75% | 24.40% | 24.16% | 24.30% | 24.40% | 24.35% | 24.25% | 7.69% | 7.69% |
| Tawk.to | 8.91% | 8.50% | 8.58% | 8.60% | 8.51% | 8.76% | 8.60% | 8.58% | 8.55% | 5.47% | 5.26% |
| JivoChat | 8.32% | 8.50% | 8.38% | 8.40% | 8.71% | 8.37% | 8.40% | 8.58% | 8.35% | 2.23% | 2.23% |
| Envybox | 7.13% | 7.51% | 7.19% | 7.60% | 8.32% | 7.97% | 8.00% | 7.58% | 7.95% | 34.82% | 35.63% |
| Intercom | 3.56% | 3.16% | 3.19% | 3.20% | 3.17% | 3.19% | 3.20% | 3.19% | 3.18% | 2.02% | 2.02% |
| Zendesk Chat | 3.37% | 3.36% | 3.39% | 3.40% | 3.17% | 3.19% | 3.20% | 3.19% | 3.18% | 1.21% | 1.21% |
| Smartsupp | 2.97% | 2.96% | 2.99% | 3.00% | 2.97% | 2.99% | 3.00% | 2.99% | 2.98% | 2.63% | 2.63% |
| ManyChat | 1.58% | 1.58% | 1.60% | 1.60% | 1.58% | 1.59% | 1.60% | 1.60% | 1.59% | 1.21% | 1.21% |
| LiveChat | 1.39% | 1.38% | 1.40% | 1.40% | 1.39% | 1.39% | 1.40% | 1.40% | 1.39% | 1.01% | 1.01% |
| Tidio | 0.99% | 0.99% | 1.00% | 0.80% | 0.79% | 0.80% | 0.80% | 0.80% | 0.80% | 0.40% | 0.40% |
| Drift | 0.79% | 0.79% | 0.80% | 0.80% | 0.79% | 0.80% | 0.80% | 0.80% | 0.80% | 0.81% | 0.81% |
| HubSpot Chat | 0.79% | 0.79% | 0.80% | 0.80% | 0.79% | 0.80% | 0.80% | 0.80% | 0.80% | 1.01% | 1.01% |
| Apple Business Chat | 0.79% | 0.79% | 0.80% | 0.80% | 0.79% | 0.80% | 0.80% | 1.00% | 1.19% | 3.44% | 3.24% |
| Chaport | 0.59% | 0.59% | 0.60% | 0.60% | 0.59% | 0.60% | 0.60% | 0.60% | 0.60% | 1.21% | 1.21% |
| Crisp Live Chat | 0.59% | 0.59% | 0.60% | 0.60% | 0.59% | 0.60% | 0.60% | 0.60% | 0.60% | 1.01% | 1.01% |
| Pure Chat | 0.40% | 0.40% | 0.40% | 0.40% | 0.40% | 0.40% | 0.40% | 0.40% | 0.40% | 0.40% | 0.20% |
| Salesforce Service Cloud | 0.40% | 0.40% | 0.40% | 0.40% | 0.40% | 0.40% | 0.40% | 0.40% | 0.40% | 0.81% | 0.81% |
| LiveZilla | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% |
| MyLiveChat | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% |
| Rocket.Chat | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.61% | 0.61% |
| SnapEngage | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% |