Live Chat Usage Statistics and Market Share in Iran (.ir)

We are tracking usage statistics and market share for 28 web technologies in the Live Chat market in Iran (.ir). As of November 2025, the most popular web technology in Live Chat in Iran (.ir) is Crisp Live Chat, with 51% market share. In second place is Raychat, with 21%. After that, Zendesk Chat holds 7%, followed by Tawk.to with 4% and Smartsupp with 4%. Top 5 web technologies together account for 85% of the market. The remaining 23 web technologies in Live Chat collectively have a 15% market share. Global Live Chat market share report is available here.

Last updated: 9 November 2025

Live Chat Market Share in Iran (.ir) in November 2025

About Live Chat

LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.

We are tracking 28 different technologies in Live Chat.

There are 3,877 websites using Live Chat in Iran (.ir websites) in out database.

Live Chat Usage Statistics and Market Share in Iran (.ir) in November 2025

#1 Crisp Live Chat 50.50%

Crisp Live Chat is a user-friendly, all-in-one customer support tool that allows businesses to engage customers in real-time with live chat, automate conversations, and gather customer insights through chat analytics. Streamlined interface and robust features for efficient customer service. Great for enhancing customer experience and boosting sales.

#2 Raychat 20.58%

Raychat is a live chat platform that allows businesses to connect with their customers in real-time, providing instant support and enhancing customer satisfaction. It offers various features such as automated chatbots, manual agents, and multi-language support to improve customer engagement and interaction.

#3 Zendesk Chat 6.86%

Zendesk Chat is a customer service tool that enables businesses to provide real-time support to customers through live chat on their websites. It allows agents to connect with customers, resolve issues, and gather feedback in a seamless and efficient manner. Zendesk Chat is easy to set up and customize, providing a user-friendly interface for both agents and customers.

#4 Tawk.to 5.88%

Tawk.to is a free live chat software to chat with visitors on your website.

#5 Smartsupp 3.56%

Smartsupp provides a live chat support solution for websites and apps, enabling businesses to engage with customers in real-time and improve customer satisfaction. The platform offers customizable chat windows, automatic chat triggers, and integration with various third-party tools. It also provides analytics and reporting features to track performance and measure customer interactions.

#6 Goftino 3.15%

Goftino is a cloud-based live chat software that enables businesses to engage in real-time conversations with their customers, streamlining customer support and enhancing customer experience. With features like automatic chatbot responses, customizable chat widgets, and analytics, Goftino helps businesses improve their customer interaction and support.

#7 Chaty 2.81%

Chaty is a live chat software that enables businesses to provide instant, personalized customer support and engagement through chatbots, human agents, or a combination of both. It allows for seamless and omnichannel communication, with features such as ticketing, automation, and analytics. Chaty helps businesses increase customer satisfaction and boost their bottom line by providing quick and effective customer service.

#8 Tidio 1.68%

Tidio is a user-friendly live chat software that enables businesses to provide real-time customer support and engage with customers through instant messaging on their website or mobile app. It also offers features such as customer segmentation, chat analytics, and integrations with other tools. Tidio helps businesses improve customer satisfaction and increase sales by providing quick and personalized support.

#9 Joinchat 0.98%

Joinchat is a live chat platform that enables real-time communication between users and businesses. It provides a user-friendly interface for seamless engagement, allowing customers to receive immediate responses to their queries and concerns. The platform also supports features such as integration with popular messaging apps and analytics to track chat performance. Overall, Joinchat helps businesses enhance customer experience and support.

#10 Pure Chat 0.90%

Pure Chat is a comprehensive live chat software that enables businesses to engage and support customers in real-time through chat windows. It offers advanced features such as automated chatbots, personalized customer experiences, and detailed analytics to enhance customer service and boost business productivity. Pure Chat supports multiple languages, integrates with various platforms, and provides a user-friendly interface for both agents and customers.

#11 Intercom 0.67%

Intercom is a live chat and messaging platform for businesses to engage with their customers in real-time, improve customer support, and drive conversions. It allows businesses to connect with website visitors, social media followers, and app users through personalized conversations. Intercom also provides features such as customer segmentation, analytics, and automation to help businesses better understand and serve their customers.

#12 Imber 0.62%

Imber is a digital marketing and web development agency that offers live chat support to help businesses engage with their customers in real-time. The platform provides tools for managing conversations, tracking customer interactions, and analyzing chat data to improve customer service and drive conversions. Imber's live chat solution is designed to enhance customer experience and increase sales for businesses of all sizes.

#13 Pusher 0.46%

Pusher is a cloud-based service that enables real-time communication between applications and users, facilitating features like live chat, notifications, and event streaming. It simplifies the implementation of real-time functionality, reducing the complexity and development time required for such features. Pusher handles scalability, reliability, and performance, allowing developers to focus on building their core application.

#14 LiveZilla 0.41%

LiveZilla is a cloud-based live chat software that enables businesses to provide instant customer support and engagement through real-time messaging. It allows users to manage multiple chat conversations, customize chat widgets, and integrate with other tools for improved customer service.

#15 LiveChat 0.23%

LiveChat is a web-based live chat software that enables businesses to engage in real-time conversations with their website visitors, improving customer service and increasing conversions. It allows for personalized, one-on-one interactions with customers, and provides analytics and reporting features to track chat performance.

#16 LivePerson 0.13%

LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.

#17 HubSpot Chat 0.10%

HubSpot Chat is a feature within HubSpot's CRM suite that enables businesses to engage in real-time conversations with their website visitors, enhancing customer support and sales opportunities. It allows for personalized interactions through chat windows, providing a seamless experience for users and aiding in lead generation.

#18 Chaport 0.08%

Chaport is a live chat platform designed for businesses to engage with their customers in real-time. It offers an easy-to-use interface and advanced features to improve customer service and enhance user experience. The platform supports multiple languages and integrates with various CRM systems.

#19 Chatway 0.08%

Chatway is a live chat support tool that allows businesses to engage with their customers in real-time through a user-friendly interface, providing efficient and effective customer service. It enables businesses to offer instant assistance, gather feedback, and build stronger relationships with their clients. Chatway's intuitive design and customizable features help businesses deliver a seamless and personalized customer experience.

#20 Chatwoot 0.08%

Chatwoot is an open-source live chat platform that enables businesses to engage with their customers in real-time, improving customer satisfaction and support. It provides features such as conversation history, customer segmentation, and integrations with popular tools like Zapier and Freshdesk. With its self-hosted and cloud-based options, Chatwoot offers flexibility and scalability for businesses of all sizes.

#21 Drift 0.05%

Drift is a cloud-based live chat tool for businesses to engage with website visitors in real-time. To use Drift, users create personalized chatbots and conversations to interact with potential customers, gather information, and convert leads. The platform also integrates with other marketing and CRM tools to streamline the sales process.

#22 Freshchat 0.03%

Freshchat is a live chat software that enables businesses to communicate with their customers in real-time, improving customer satisfaction and support. It provides features such as chatbots, conversation history, multi-agent support, and integrations with other tools. It helps businesses to enhance their customer engagement and drive sales.

#23 Element 0.03%

Element is a free, open-source, real-time chat application for teams, allowing instant messaging, file sharing, and video conferencing within collaborative spaces called "rooms". It is designed to integrate with various services and has a web, desktop, and mobile app for seamless communication.

#24 Rocket.Chat 0.03%

Rocket.Chat is a free, open-source, and self-hosted live chat and messaging platform that allows users to communicate in real-time through text, voice, and video. It provides group chats, channels, direct messaging, and the ability to integrate with other tools. The platform supports mobile and desktop applications and offers customization options for businesses and organizations. Rocket.

#25 Rotic 0.03%

Rotic is an AI chatbot for customer service that uses advanced natural language processing to provide quick and accurate responses. It is designed to handle a wide range of customer inquiries and can integrate with various CRM and business systems. Rotic is available 24/7 and can be customized to fit the specific needs of different businesses.

#26 JivoChat 0.03%

JivoChat is a live chat software that enables businesses to communicate with their website visitors in real-time, enhancing customer engagement and support. It offers features such as chatbots, multi-agent support, and analytics to improve customer interactions and boost sales.

#27 Olark 0.03%

Olark is a live chat customer service platform that enables businesses to engage with their website visitors in real-time, providing instant support and enhancing customer satisfaction. It offers customizable chat windows, automated responses, and advanced analytics to track conversations and improve chat interactions. Olark helps businesses boost customer engagement and drive sales by ensuring quick and effective communication with potential and existing customers.

#28 Chatra 0.03%

Chatra is an all-in-one live chat tool that enables businesses to engage with their customers in real time, increasing customer satisfaction and sales. Chatra offers easy integration with websites, multiple chat window options, and automation features for improved efficiency. It also provides detailed analytics to track chat performance and customer behavior.