Live Chat Usage Statistics and Market Share in Chile (.cl)
We are tracking usage statistics and market share of 31 web technologies in Live Chat in Chile (.cl). In April 2024 the most popular web technology in Live Chat in Chile (.cl) is Tawk.to with 23% market share. In second place there is Zendesk Chat with 16% market share. After that there are Smartsupp with 12%, Intercom with 10% and HubSpot Chat with 10% market share. Top 5 web technologies together have 73% market share. The remaining 26 web technologies in Live Chat have a combined market share of 27%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 31 different technologies in Live Chat.
There are 2,361 websites using Live Chat in Chile (.cl websites) in out database.
Live Chat Usage Statistics and Market Share in Chile (.cl) in April 2024
#1 Tawk.to 
23.30%
#2 Zendesk Chat 
16.39%
#3 Smartsupp 
12.37%
#4 Intercom 
10.76%
#5 HubSpot Chat 
10.42%
#6 Tidio 
8.64%
#7 Crisp Live Chat 
2.54%
#8 ManyChat 
2.20%
#9 Salesforce Service Cloud 
1.86%
#10 Pipedrive 
1.78%
#11 Pure Chat 
1.74%
#12 Chatra 
1.19%
#13 LiveChat 
1.19%
#14 Drift 
0.76%
#15 SnapEngage 
0.76%
#16 Olark 
0.64%
#17 Callbell 
0.59%
#18 GoSquared 
0.51%
#19 MyLiveChat 
0.47%
#20 JivoChat 
0.42%
#21 Facebook Chat Plugin 
0.21%
#22 Freshchat 
0.21%
#23 Chaport 
0.17%
#24 Gorgias 
0.17%
#25 LiveAgent 
0.17%
#26 Helpscout 
0.13%
#27 LivePerson 
0.13%
#28 Oct8ne 
0.13%
#29 Chatwoot 
0.08%
#30 Ada 
0.04%
#31 Rocket.Chat 
0.04%
Technologies in Live Chat in Chile (.cl)
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Drift
Drift is a conversational marketing platform.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
Olark
Olark is a cloud-based live chat solution.
Callbell
Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels.
GoSquared
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
JivoChat
JivoChat is a live chat solution for websites offering customizable web and mobile chat widgets.
Facebook Chat Plugin
Facebook Chat Plugin is a website plugin that businesses with a Facebook Page can install on their website.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
Chaport
Chaport is a multi-channel live chat and chatbot software for business.
Gorgias
Gorgias is a helpdesk and chat solution designed for ecommerce stores.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
Helpscout
Helpscout is a customer service platform including email, a knowledge base tool and live chat.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
Oct8ne
Oct8ne is a visual customer service software.
Chatwoot
Chatwoot is a customer support tool for instant messaging channels.
Ada
Ada is an automated customer experience company that provides chat bots used in customer support.
Rocket.Chat
Rocket.Chat is a communication hub that facilitates team collaboration and organizes conversations.
Live Chat Market Share History in Chile (.cl) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 23.93% | 23.52% | 23.47% | 23.56% | 23.51% | 23.50% | 23.41% | 23.50% | 23.45% | 23.32% | 23.30% |
| Zendesk Chat | 17.19% | 16.67% | 16.70% | 16.71% | 16.69% | 16.65% | 16.58% | 16.64% | 16.60% | 16.42% | 16.39% |
| Smartsupp | 12.15% | 12.39% | 12.37% | 12.44% | 12.45% | 12.38% | 12.40% | 12.40% | 12.38% | 12.36% | 12.37% |
| Intercom | 10.50% | 10.67% | 10.69% | 10.66% | 10.67% | 10.65% | 10.63% | 10.67% | 10.65% | 10.83% | 10.76% |
| HubSpot Chat | 9.96% | 9.95% | 10.05% | 9.90% | 9.95% | 10.10% | 10.25% | 10.03% | 10.22% | 10.24% | 10.42% |
| Tidio | 8.76% | 8.53% | 8.62% | 8.71% | 8.60% | 8.58% | 8.60% | 8.68% | 8.70% | 8.63% | 8.64% |
| Crisp Live Chat | 2.52% | 2.60% | 2.61% | 2.62% | 2.54% | 2.54% | 2.53% | 2.54% | 2.49% | 2.54% | 2.54% |
| ManyChat | 2.23% | 2.35% | 2.19% | 2.20% | 2.20% | 2.20% | 2.19% | 2.20% | 2.20% | 2.20% | 2.20% |
| Pure Chat | 1.78% | 1.72% | 1.72% | 1.73% | 1.74% | 1.73% | 1.73% | 1.74% | 1.73% | 1.74% | 1.74% |
| Salesforce Service Cloud | 1.74% | 1.76% | 1.77% | 1.78% | 1.86% | 1.86% | 1.86% | 1.86% | 1.86% | 1.95% | 1.86% |
| Pipedrive | 1.65% | 1.76% | 1.77% | 1.78% | 1.78% | 1.78% | 1.77% | 1.78% | 1.77% | 1.78% | 1.78% |
| LiveChat | 1.24% | 1.22% | 1.22% | 1.18% | 1.19% | 1.18% | 1.18% | 1.19% | 1.18% | 1.18% | 1.19% |
| Chatra | 1.12% | 1.18% | 1.18% | 1.14% | 1.19% | 1.18% | 1.18% | 1.19% | 1.18% | 1.18% | 1.19% |
| Drift | 0.74% | 0.76% | 0.76% | 0.76% | 0.76% | 0.76% | 0.76% | 0.76% | 0.76% | 0.76% | 0.76% |
| SnapEngage | 0.83% | 0.80% | 0.80% | 0.80% | 0.76% | 0.76% | 0.76% | 0.76% | 0.76% | 0.76% | 0.76% |
| GoSquared | 0.50% | 0.50% | 0.50% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% |
| JivoChat | 0.50% | 0.59% | 0.59% | 0.47% | 0.55% | 0.55% | 0.51% | 0.47% | 0.46% | 0.42% | 0.42% |
| MyLiveChat | 0.45% | 0.46% | 0.46% | 0.47% | 0.47% | 0.46% | 0.46% | 0.47% | 0.46% | 0.47% | 0.47% |
| Callbell | 0.41% | 0.59% | 0.55% | 0.59% | 0.59% | 0.59% | 0.55% | 0.55% | 0.55% | 0.59% | 0.59% |
| Olark | 0.37% | 0.50% | 0.50% | 0.51% | 0.55% | 0.55% | 0.55% | 0.55% | 0.55% | 0.63% | 0.64% |
| Freshchat | 0.25% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% |
| LiveAgent | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% |
| Facebook Chat Plugin | 0.17% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% |
| Gorgias | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% |
| LivePerson | 0.12% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% |
| Helpscout | 0.12% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% |
| Chaport | 0.12% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.17% | 0.17% |
| Ada | 0.08% | 0.08% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% |
| Chatwoot | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% |
| Oct8ne | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% |
| Rocket.Chat | 0.04% | 0.04% | 0.08% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% |