Live Chat Usage Statistics and Market Share in Zimbabwe (.zw)
We are tracking usage statistics and market share of 13 web technologies in Live Chat in Zimbabwe (.zw). In April 2024 the most popular web technology in Live Chat in Zimbabwe (.zw) is Tawk.to with 59% market share. In second place there is Zendesk Chat with 16% market share. After that there are Tidio with 7%, Smartsupp with 3% and Chatra with 3% market share. Top 5 web technologies together have 88% market share. The remaining 8 web technologies in Live Chat have a combined market share of 12%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 13 different technologies in Live Chat.
There are 165 websites using Live Chat in Zimbabwe (.zw websites) in out database.
Live Chat Usage Statistics and Market Share in Zimbabwe (.zw) in April 2024
#1 Tawk.to 
59.39%
#2 Zendesk Chat 
16.36%
#3 Tidio 
6.67%
#4 Smartsupp 
3.64%
#5 Chatra 
3.03%
#6 Crisp Live Chat 
2.42%
#7 GoSquared 
1.82%
#8 HubSpot Chat 
1.82%
#9 LiveChat 
1.82%
#10 Pure Chat 
1.21%
#11 Drift 
0.61%
#12 LivePerson 
0.61%
#13 MyLiveChat 
0.61%
Technologies in Live Chat in Zimbabwe (.zw)
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
GoSquared
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
Drift
Drift is a conversational marketing platform.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
Live Chat Market Share History in Zimbabwe (.zw) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 60.82% | 60.24% | 60.12% | 59.88% | 59.39% | 59.04% | 59.04% | 59.04% | 59.04% | 59.39% | 59.39% |
| Zendesk Chat | 16.96% | 16.87% | 16.67% | 16.77% | 16.97% | 16.87% | 16.87% | 16.87% | 16.87% | 16.36% | 16.36% |
| Tidio | 6.43% | 6.63% | 6.55% | 6.59% | 6.67% | 6.63% | 6.63% | 6.63% | 6.63% | 6.67% | 6.67% |
| Smartsupp | 2.92% | 3.01% | 2.98% | 2.99% | 3.03% | 3.61% | 3.61% | 3.61% | 3.61% | 3.64% | 3.64% |
| Chatra | 2.92% | 3.01% | 2.98% | 2.99% | 3.03% | 3.01% | 3.01% | 3.01% | 3.01% | 3.03% | 3.03% |
| GoSquared | 1.75% | 1.81% | 1.79% | 1.80% | 1.82% | 1.81% | 1.81% | 1.81% | 1.81% | 1.82% | 1.82% |
| Crisp Live Chat | 1.75% | 1.81% | 2.38% | 2.40% | 2.42% | 2.41% | 2.41% | 2.41% | 2.41% | 2.42% | 2.42% |
| HubSpot Chat | 1.75% | 1.81% | 1.79% | 1.80% | 1.82% | 1.81% | 1.81% | 1.81% | 1.81% | 1.82% | 1.82% |
| LiveChat | 1.75% | 1.81% | 1.79% | 1.80% | 1.82% | 1.81% | 1.81% | 1.81% | 1.81% | 1.82% | 1.82% |
| Pure Chat | 1.17% | 1.20% | 1.19% | 1.20% | 1.21% | 1.20% | 1.20% | 1.20% | 1.20% | 1.21% | 1.21% |
| Drift | 0.58% | 0.60% | 0.60% | 0.60% | 0.61% | 0.60% | 0.60% | 0.60% | 0.60% | 0.61% | 0.61% |
| LivePerson | 0.58% | 0.60% | 0.60% | 0.60% | 0.61% | 0.60% | 0.60% | 0.60% | 0.60% | 0.61% | 0.61% |
| MyLiveChat | 0.58% | 0.60% | 0.60% | 0.60% | 0.61% | 0.60% | 0.60% | 0.60% | 0.60% | 0.61% | 0.61% |