Live Chat Usage Statistics and Market Share in Tanzania (.tz)
We are tracking usage statistics and market share of 12 web technologies in Live Chat in Tanzania (.tz). In April 2024 the most popular web technology in Live Chat in Tanzania (.tz) is Tawk.to with 57% market share. In second place there is Zendesk Chat with 10% market share. After that there are Pure Chat with 9%, Crisp Live Chat with 4% and Drift with 4% market share. Top 5 web technologies together have 84% market share. The remaining 7 web technologies in Live Chat have a combined market share of 16%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 12 different technologies in Live Chat.
There are 90 websites using Live Chat in Tanzania (.tz websites) in out database.
Live Chat Usage Statistics and Market Share in Tanzania (.tz) in April 2024
#1 Tawk.to 
56.67%
#2 Zendesk Chat 
10.00%
#3 Pure Chat 
8.89%
#4 Crisp Live Chat 
6.67%
#5 Drift 
4.44%
#6 Tidio 
3.33%
#7 LiveChat 
2.22%
#8 Salesforce Service Cloud 
2.22%
#9 Smartsupp 
2.22%
#10 Bold Chat 
1.11%
#11 MyLiveChat 
1.11%
#12 Trengo 
1.11%
Technologies in Live Chat in Tanzania (.tz)
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Drift
Drift is a conversational marketing platform.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
Bold Chat
BoldChat is a live chat platform.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
Trengo
Trengo is an omnichannel communication platform that unifies all messaging channels into one single view.
Live Chat Market Share History in Tanzania (.tz) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 58.14% | 57.47% | 57.47% | 56.04% | 56.04% | 56.04% | 56.18% | 56.18% | 56.18% | 56.67% | 56.67% |
| Zendesk Chat | 10.47% | 10.34% | 10.34% | 9.89% | 9.89% | 9.89% | 10.11% | 10.11% | 10.11% | 10.00% | 10.00% |
| Pure Chat | 8.14% | 9.20% | 9.20% | 8.79% | 8.79% | 8.79% | 8.99% | 8.99% | 8.99% | 8.89% | 8.89% |
| Crisp Live Chat | 6.98% | 6.90% | 6.90% | 6.59% | 6.59% | 6.59% | 6.74% | 6.74% | 6.74% | 6.67% | 6.67% |
| Drift | 4.65% | 4.60% | 4.60% | 4.40% | 4.40% | 4.40% | 4.49% | 4.49% | 4.49% | 4.44% | 4.44% |
| Tidio | 3.49% | 3.45% | 3.45% | 3.30% | 3.30% | 3.30% | 3.37% | 3.37% | 3.37% | 3.33% | 3.33% |
| LiveChat | 2.33% | 2.30% | 2.30% | 2.20% | 2.20% | 2.20% | 2.25% | 2.25% | 2.25% | 2.22% | 2.22% |
| Smartsupp | 2.33% | 2.30% | 2.30% | 2.20% | 2.20% | 2.20% | 2.25% | 2.25% | 2.25% | 2.22% | 2.22% |
| Bold Chat | 1.16% | 1.15% | 1.15% | 1.10% | 1.10% | 1.10% | 1.12% | 1.12% | 1.12% | 1.11% | 1.11% |
| MyLiveChat | 1.16% | 1.15% | 1.15% | 1.10% | 1.10% | 1.10% | 1.12% | 1.12% | 1.12% | 1.11% | 1.11% |
| Trengo | 1.16% | 1.15% | 1.15% | 1.10% | 1.10% | 1.10% | 1.12% | 1.12% | 1.12% | 1.11% | 1.11% |