Live Chat Usage Statistics and Market Share in Ukraine (.ua)
We are tracking usage statistics and market share of 33 web technologies in Live Chat in Ukraine (.ua). In April 2024 the most popular web technology in Live Chat in Ukraine (.ua) is Envybox with 19% market share. In second place there is Tawk.to with 18% market share. After that there are Chatra with 14%, ManyChat with 7% and Zendesk Chat with 7% market share. Top 5 web technologies together have 65% market share. The remaining 28 web technologies in Live Chat have a combined market share of 35%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 33 different technologies in Live Chat.
There are 1,624 websites using Live Chat in Ukraine (.ua websites) in out database.
Live Chat Usage Statistics and Market Share in Ukraine (.ua) in April 2024
#1 Envybox 
18.97%
#2 Tawk.to 
17.61%
#3 Chatra 
14.10%
#4 ManyChat 
13.18%
#5 Zendesk Chat 
7.27%
#6 Intercom 
5.67%
#7 JivoChat 
5.23%
#8 Smartsupp 
3.39%
#9 Crisp Live Chat 
2.16%
#10 Tidio 
2.16%
#11 Pipedrive 
1.97%
#12 Chaport 
1.17%
#13 HubSpot Chat 
0.99%
#14 Drift 
0.92%
#15 GoSquared 
0.74%
#16 LiveZilla 
0.49%
#17 MyLiveChat 
0.49%
#18 Olark 
0.49%
#19 LivePerson 
0.43%
#20 LiveAgent 
0.37%
#21 Pure Chat 
0.37%
#22 Salesforce Service Cloud 
0.37%
#23 LiveChat 
0.25%
#24 Yandex.Messenger 
0.25%
#25 Apple Business Chat 
0.18%
#26 Trengo 
0.18%
#27 Freshchat 
0.12%
#28 Oct8ne 
0.12%
#29 SnapEngage 
0.12%
#30 Bold Chat 
0.06%
#31 Callbell 
0.06%
#32 Czater 
0.06%
#33 Gorgias 
0.06%
Technologies in Live Chat in Ukraine (.ua)
Envybox
Envybox is a multiservice for increasing sales.
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
JivoChat
JivoChat is a live chat solution for websites offering customizable web and mobile chat widgets.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Chaport
Chaport is a multi-channel live chat and chatbot software for business.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Drift
Drift is a conversational marketing platform.
GoSquared
LiveZilla
LiveZilla is a web-based live support platform.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
Olark
Olark is a cloud-based live chat solution.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Yandex.Messenger
Yandex.Messenger is an instant messaging application.
Apple Business Chat
Apple Business Chat is a service from Apple that allows your organization to directly chat with your customers using the Messages app.
Trengo
Trengo is an omnichannel communication platform that unifies all messaging channels into one single view.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
Oct8ne
Oct8ne is a visual customer service software.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
Bold Chat
BoldChat is a live chat platform.
Callbell
Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels.
Czater
Czater is an live chat solution with extended CRM and videochat features.
Gorgias
Gorgias is a helpdesk and chat solution designed for ecommerce stores.
Live Chat Market Share History in Ukraine (.ua) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 17.96% | 17.74% | 17.69% | 17.50% | 17.47% | 17.43% | 17.38% | 17.39% | 17.42% | 17.50% | 17.61% |
| Envybox | 17.53% | 18.28% | 18.41% | 18.73% | 18.76% | 18.72% | 18.92% | 18.93% | 18.95% | 18.98% | 18.97% |
| Chatra | 14.21% | 14.10% | 14.17% | 14.01% | 14.16% | 14.22% | 14.19% | 14.20% | 14.22% | 14.11% | 14.10% |
| ManyChat | 13.91% | 13.44% | 13.33% | 12.97% | 13.12% | 13.05% | 13.02% | 13.03% | 13.05% | 13.19% | 13.18% |
| Zendesk Chat | 7.26% | 7.26% | 7.27% | 7.34% | 7.23% | 7.27% | 7.25% | 7.25% | 7.26% | 7.27% | 7.27% |
| Intercom | 5.56% | 5.57% | 5.45% | 5.75% | 5.64% | 5.67% | 5.65% | 5.65% | 5.66% | 5.67% | 5.67% |
| JivoChat | 5.44% | 5.39% | 5.39% | 5.39% | 5.40% | 5.30% | 5.28% | 5.29% | 5.29% | 5.30% | 5.23% |
| Smartsupp | 3.39% | 3.39% | 3.33% | 3.37% | 3.37% | 3.39% | 3.38% | 3.38% | 3.38% | 3.39% | 3.39% |
| Crisp Live Chat | 2.30% | 2.42% | 2.36% | 2.39% | 2.33% | 2.28% | 2.33% | 2.34% | 2.28% | 2.16% | 2.16% |
| Tidio | 2.12% | 2.12% | 2.12% | 2.08% | 2.08% | 2.16% | 2.15% | 2.15% | 2.15% | 2.16% | 2.16% |
| Pipedrive | 1.93% | 1.94% | 1.94% | 1.96% | 1.96% | 1.97% | 2.09% | 1.97% | 1.97% | 1.97% | 1.97% |
| Chaport | 1.15% | 1.21% | 1.27% | 1.35% | 1.35% | 1.17% | 1.11% | 1.17% | 1.17% | 1.17% | 1.17% |
| Drift | 1.09% | 1.03% | 1.03% | 0.98% | 0.92% | 0.92% | 0.92% | 0.92% | 0.92% | 0.92% | 0.92% |
| HubSpot Chat | 1.03% | 0.97% | 0.97% | 0.98% | 0.98% | 0.99% | 0.98% | 0.98% | 0.98% | 0.99% | 0.99% |
| GoSquared | 0.73% | 0.73% | 0.73% | 0.73% | 0.74% | 0.74% | 0.74% | 0.74% | 0.74% | 0.74% | 0.74% |
| LiveZilla | 0.48% | 0.48% | 0.48% | 0.49% | 0.49% | 0.49% | 0.49% | 0.49% | 0.49% | 0.49% | 0.49% |
| MyLiveChat | 0.48% | 0.48% | 0.48% | 0.49% | 0.49% | 0.49% | 0.49% | 0.49% | 0.49% | 0.49% | 0.49% |
| Salesforce Service Cloud | 0.36% | 0.36% | 0.36% | 0.37% | 0.37% | 0.37% | 0.37% | 0.37% | 0.37% | 0.37% | 0.37% |
| LivePerson | 0.42% | 0.42% | 0.42% | 0.43% | 0.43% | 0.43% | 0.43% | 0.43% | 0.43% | 0.43% | 0.43% |
| Olark | 0.42% | 0.48% | 0.48% | 0.49% | 0.49% | 0.55% | 0.55% | 0.55% | 0.49% | 0.49% | 0.49% |
| Pure Chat | 0.42% | 0.42% | 0.42% | 0.43% | 0.43% | 0.43% | 0.37% | 0.37% | 0.37% | 0.37% | 0.37% |
| Yandex.Messenger | 0.24% | 0.24% | 0.36% | 0.24% | 0.25% | 0.25% | 0.25% | 0.25% | 0.25% | 0.25% | 0.25% |
| LiveAgent | 0.30% | 0.30% | 0.24% | 0.24% | 0.25% | 0.37% | 0.37% | 0.37% | 0.37% | 0.37% | 0.37% |
| LiveChat | 0.30% | 0.24% | 0.24% | 0.24% | 0.25% | 0.25% | 0.25% | 0.25% | 0.25% | 0.25% | 0.25% |
| Trengo | 0.18% | 0.18% | 0.18% | 0.18% | 0.18% | 0.18% | 0.18% | 0.18% | 0.18% | 0.18% | 0.18% |
| Freshchat | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% |
| Oct8ne | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% |
| SnapEngage | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% |
| Apple Business Chat | 0.12% | 0.12% | 0.18% | 0.18% | 0.18% | 0.18% | 0.18% | 0.18% | 0.18% | 0.18% | 0.18% |
| Bold Chat | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% |
| Callbell | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% |
| Czater | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% |
| Gorgias | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% | 0.06% |