.nl websites Live Chat Usage Statistics and Market Share in Netherlands (.nl)

We are tracking usage statistics and market share of 45 web technologies in Live Chat in Netherlands (.nl). In March 2024 the most popular web technology in Live Chat in Netherlands (.nl) is Intercom with 44% market share. In second place there is Tawk.to with 12% market share. After that there are Freshchat with 9%, Zendesk Chat with 5% and Smartsupp with 5% market share. Top 5 web technologies together have 75% market share. The remaining 40 web technologies in Live Chat have a combined market share of 25%. Global Live Chat market share report is available here.

Live Chat Market Share in Netherlands (.nl) in March 2024
About Live Chat

LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.

We are tracking 45 different technologies in Live Chat.

There are 25,360 websites using Live Chat in Netherlands (.nl websites) in out database.

Live Chat Usage Statistics and Market Share in Netherlands (.nl) in March 2024
Technologies in Live Chat in Netherlands (.nl)
  • Intercom Intercom

    Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.

  • Tawk.to Tawk.to

    Tawk.to is a free live chat software to chat with visitors on your website.

  • Freshchat Freshchat

    Freshchat is a cloud-hosted live messaging and engagement application.

  • Zendesk Chat Zendesk Chat

    Zendesk Chat is a live chat and communication widget.

  • Smartsupp Smartsupp

    Smartsupp is a live chat tool that offers visitor recording feature.

  • Tidio Tidio

    Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

  • HubSpot Chat HubSpot Chat

    HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.

  • LiveChat LiveChat

    LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.

  • Crisp Live Chat Crisp Live Chat

    Crisp Live Chat is a live chat solution with free and paid options.

  • Salesforce Service Cloud Salesforce Service Cloud

    Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.

  • Drift Drift

    Drift is a conversational marketing platform.

  • Pure Chat Pure Chat

    Pure Chat is a live chat solution for small to mid-sized teams.

  • ManyChat ManyChat

    ManyChat is a service that allows you to create chatbots for Facebook Messenger.

  • GoSquared GoSquared

  • Chatra Chatra

    Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.

  • Trengo Trengo

    Trengo is an omnichannel communication platform that unifies all messaging channels into one single view.

  • LiveZilla LiveZilla

    LiveZilla is a web-based live support platform.

  • Pipedrive Pipedrive

    Pipedrive is a cloud-based sales CRM.

  • SnapEngage SnapEngage

    SnapEngage is a live chat solution that caters to businesses across various industries.

  • Chaport Chaport

    Chaport is a multi-channel live chat and chatbot software for business.

  • LiveAgent LiveAgent

    LiveAgent is an online live chat platform. The software provides a ticket management system.

  • Olark Olark

    Olark is a cloud-based live chat solution.

  • Helpscout Helpscout

    Helpscout is a customer service platform including email, a knowledge base tool and live chat.

  • LivePerson LivePerson

    LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.

  • MyLiveChat MyLiveChat

    MyLiveChat is a live chat developed by CuteSoft.

  • Apple Business Chat Apple Business Chat

    Apple Business Chat is a service from Apple that allows your organization to directly chat with your customers using the Messages app.

  • Gorgias Gorgias

    Gorgias is a helpdesk and chat solution designed for ecommerce stores.

  • WidgetWhats WidgetWhats

    WidgetWhats is a fully customizable chat widget with appearance, text, color, button style and position.

  • Oct8ne Oct8ne

    Oct8ne is a visual customer service software.

  • Zendesk Zendesk

    Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.

  • Callbell Callbell

    Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels.

  • Facebook Chat Plugin Facebook Chat Plugin

    Facebook Chat Plugin is a website plugin that businesses with a Facebook Page can install on their website.

  • LiveHelp LiveHelp

    LiveHelp is an online chat tool.

  • Ada Ada

    Ada is an automated customer experience company that provides chat bots used in customer support.

  • UserLike UserLike

    Userlike is a cloud-based live chat solution that can be integrated with existing websites.

  • Comm100 Comm100

    Comm100 is a provider of customer service and communication products.

  • Chatwoot Chatwoot

    Chatwoot is a customer support tool for instant messaging channels.

  • JivoChat JivoChat

    JivoChat is a live chat solution for websites offering customizable web and mobile chat widgets.

  • Re:amaze Re:amaze

    Re:amaze is a multi-brand customer service, live chat, and help desk solution.

  • Czater Czater

    Czater is an live chat solution with extended CRM and videochat features.

  • Kustomer Kustomer

    Kustomer is a CRM platform.

  • Podium Podium

    Podium is a customer communication platform for businesses who interact with customers on a local level.

  • Rocket.Chat Rocket.Chat

    Rocket.Chat is a communication hub that facilitates team collaboration and organizes conversations.

  • Solvvy Solvvy

    Solvvy provides live chat and chatbot services.

  • Verloop Verloop

    Verloop is provider of conversational AI platform for customer support automation.

Live Chat Market Share History in Netherlands (.nl) in Last 12 Months
Technology May 2023June 2023July 2023August 2023September 2023October 2023November 2023December 2023January 2024February 2024March 2024
Intercom44.78%44.85%44.86%44.81%44.52%44.45%44.36%44.36%44.34%44.35%44.38%
Tawk.to12.29%12.16%12.03%12.02%12.07%12.08%12.10%12.11%12.10%12.10%12.10%
Zendesk Chat8.11%8.01%7.91%7.91%7.97%7.97%7.98%7.99%7.98%7.99%7.99%
Freshchat8.55%8.57%8.63%8.66%8.74%8.76%8.77%8.78%8.78%8.78%8.78%
Smartsupp4.77%4.80%4.89%4.90%4.94%4.96%4.97%4.97%4.97%4.97%4.96%
Tidio3.35%3.34%3.33%3.35%3.35%3.33%3.33%3.34%3.34%3.34%3.36%
LiveChat2.45%2.43%2.39%2.39%2.41%2.40%2.40%2.40%2.40%2.40%2.40%
HubSpot Chat2.50%2.48%2.46%2.49%2.47%2.50%2.49%2.51%2.50%2.51%2.52%
Crisp Live Chat1.91%1.93%1.96%1.95%1.98%1.98%1.98%1.97%1.98%1.99%1.98%
Salesforce Service Cloud1.77%1.80%1.85%1.87%1.89%1.89%1.90%1.90%1.89%1.88%1.85%
Drift1.37%1.36%1.35%1.35%1.36%1.35%1.36%1.36%1.36%1.35%1.36%
GoSquared1.24%1.23%1.22%1.21%1.22%1.21%1.22%1.22%1.22%1.22%1.22%
Pure Chat1.32%1.31%1.32%1.33%1.34%1.34%1.34%1.34%1.34%1.34%1.33%
ManyChat1.25%1.24%1.22%1.24%1.22%1.23%1.24%1.22%1.24%1.24%1.23%
Chatra0.78%0.79%0.80%0.79%0.80%0.80%0.80%0.80%0.80%0.80%0.80%
Trengo0.55%0.60%0.64%0.64%0.64%0.65%0.67%0.64%0.67%0.66%0.65%
LiveZilla0.54%0.56%0.60%0.55%0.55%0.53%0.53%0.53%0.53%0.53%0.52%
Pipedrive0.38%0.42%0.42%0.42%0.43%0.43%0.43%0.43%0.43%0.43%0.43%
SnapEngage0.35%0.35%0.34%0.34%0.36%0.36%0.36%0.36%0.36%0.36%0.36%
Chaport0.33%0.33%0.33%0.33%0.33%0.33%0.33%0.33%0.33%0.33%0.33%
LiveAgent0.30%0.31%0.30%0.30%0.29%0.29%0.29%0.29%0.29%0.29%0.29%
Helpscout0.23%0.22%0.20%0.20%0.20%0.20%0.20%0.20%0.20%0.20%0.20%
LivePerson0.14%0.14%0.14%0.14%0.14%0.14%0.13%0.13%0.13%0.13%0.13%
Olark0.18%0.21%0.24%0.24%0.24%0.24%0.24%0.25%0.25%0.25%0.25%
MyLiveChat0.12%0.12%0.12%0.12%0.13%0.12%0.12%0.12%0.12%0.12%0.12%
Gorgias0.06%0.06%0.06%0.05%0.05%0.05%0.05%0.05%0.05%0.05%0.05%
Apple Business Chat0.05%0.05%0.05%0.05%0.05%0.05%0.05%0.05%0.05%0.05%0.05%
LiveHelp0.05%0.05%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%
Zendesk0.05%0.03%0.03%0.03%0.04%0.04%0.04%0.04%0.04%0.04%0.04%
Callbell0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%
Facebook Chat Plugin0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%
WidgetWhats0.04%0.04%0.04%0.04%0.04%0.04%0.04%0.04%0.04%0.04%0.04%
Ada0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%
UserLike0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%
Oct8ne0.02%0.02%0.03%0.03%0.04%0.04%0.04%0.04%0.04%0.04%0.04%
Chatwoot0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Comm1000.01%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%
JivoChat0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Re:amaze0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Rocket.Chat0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Czater0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Podium0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Verloop0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Solvvy0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Websites using Live Chat in other countries
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