Live Chat Usage Statistics and Market Share in Netherlands (.nl)
We are tracking usage statistics and market share of 45 web technologies in Live Chat in Netherlands (.nl). In March 2024 the most popular web technology in Live Chat in Netherlands (.nl) is Intercom with 44% market share. In second place there is Tawk.to with 12% market share. After that there are Freshchat with 9%, Zendesk Chat with 5% and Smartsupp with 5% market share. Top 5 web technologies together have 75% market share. The remaining 40 web technologies in Live Chat have a combined market share of 25%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 45 different technologies in Live Chat.
There are 25,360 websites using Live Chat in Netherlands (.nl websites) in out database.
Live Chat Usage Statistics and Market Share in Netherlands (.nl) in March 2024
#1 Intercom 44.38%
#2 Tawk.to 12.10%
#3 Freshchat 8.78%
#4 Zendesk Chat 7.99%
#5 Smartsupp 4.96%
#6 Tidio 3.36%
#7 HubSpot Chat 2.52%
#8 LiveChat 2.40%
#9 Crisp Live Chat 1.98%
#10 Salesforce Service Cloud 1.85%
#11 Drift 1.36%
#12 Pure Chat 1.33%
#13 ManyChat 1.23%
#14 GoSquared 1.22%
#15 Chatra 0.80%
#16 Trengo 0.65%
#17 LiveZilla 0.52%
#18 Pipedrive 0.43%
#19 SnapEngage 0.36%
#20 Chaport 0.33%
#21 LiveAgent 0.29%
#22 Olark 0.25%
#23 Helpscout 0.20%
#24 LivePerson 0.13%
#25 MyLiveChat 0.12%
#26 Apple Business Chat 0.05%
#27 Gorgias 0.05%
#28 WidgetWhats 0.04%
#29 Oct8ne 0.04%
#30 Zendesk 0.04%
#31 Callbell 0.03%
#32 Facebook Chat Plugin 0.03%
#33 LiveHelp 0.03%
#34 Ada 0.02%
#35 UserLike 0.02%
#36 Comm100 0.02%
#37 Chatwoot 0.01%
#38 JivoChat 0.01%
#39 Re:amaze 0.01%
#40 Czater 0.01%
#41 Kustomer 0.01%
#42 Podium 0.01%
#43 Rocket.Chat 0.01%
#44 Solvvy 0.01%
#45 Verloop 0.01%
Technologies in Live Chat in Netherlands (.nl)
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Drift
Drift is a conversational marketing platform.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
GoSquared
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Trengo
Trengo is an omnichannel communication platform that unifies all messaging channels into one single view.
LiveZilla
LiveZilla is a web-based live support platform.
Pipedrive
Pipedrive is a cloud-based sales CRM.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
Chaport
Chaport is a multi-channel live chat and chatbot software for business.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
Olark
Olark is a cloud-based live chat solution.
Helpscout
Helpscout is a customer service platform including email, a knowledge base tool and live chat.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
Apple Business Chat
Apple Business Chat is a service from Apple that allows your organization to directly chat with your customers using the Messages app.
Gorgias
Gorgias is a helpdesk and chat solution designed for ecommerce stores.
WidgetWhats
WidgetWhats is a fully customizable chat widget with appearance, text, color, button style and position.
Oct8ne
Oct8ne is a visual customer service software.
Zendesk
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.
Callbell
Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels.
Facebook Chat Plugin
Facebook Chat Plugin is a website plugin that businesses with a Facebook Page can install on their website.
LiveHelp
LiveHelp is an online chat tool.
Ada
Ada is an automated customer experience company that provides chat bots used in customer support.
UserLike
Userlike is a cloud-based live chat solution that can be integrated with existing websites.
Comm100
Comm100 is a provider of customer service and communication products.
Chatwoot
Chatwoot is a customer support tool for instant messaging channels.
JivoChat
JivoChat is a live chat solution for websites offering customizable web and mobile chat widgets.
Re:amaze
Re:amaze is a multi-brand customer service, live chat, and help desk solution.
Czater
Czater is an live chat solution with extended CRM and videochat features.
Kustomer
Kustomer is a CRM platform.
Podium
Podium is a customer communication platform for businesses who interact with customers on a local level.
Rocket.Chat
Rocket.Chat is a communication hub that facilitates team collaboration and organizes conversations.
Solvvy
Solvvy provides live chat and chatbot services.
Verloop
Verloop is provider of conversational AI platform for customer support automation.
Live Chat Market Share History in Netherlands (.nl) in Last 12 Months
Technology | May 2023 | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 |
---|---|---|---|---|---|---|---|---|---|---|---|
Intercom | 44.78% | 44.85% | 44.86% | 44.81% | 44.52% | 44.45% | 44.36% | 44.36% | 44.34% | 44.35% | 44.38% |
Tawk.to | 12.29% | 12.16% | 12.03% | 12.02% | 12.07% | 12.08% | 12.10% | 12.11% | 12.10% | 12.10% | 12.10% |
Zendesk Chat | 8.11% | 8.01% | 7.91% | 7.91% | 7.97% | 7.97% | 7.98% | 7.99% | 7.98% | 7.99% | 7.99% |
Freshchat | 8.55% | 8.57% | 8.63% | 8.66% | 8.74% | 8.76% | 8.77% | 8.78% | 8.78% | 8.78% | 8.78% |
Smartsupp | 4.77% | 4.80% | 4.89% | 4.90% | 4.94% | 4.96% | 4.97% | 4.97% | 4.97% | 4.97% | 4.96% |
Tidio | 3.35% | 3.34% | 3.33% | 3.35% | 3.35% | 3.33% | 3.33% | 3.34% | 3.34% | 3.34% | 3.36% |
LiveChat | 2.45% | 2.43% | 2.39% | 2.39% | 2.41% | 2.40% | 2.40% | 2.40% | 2.40% | 2.40% | 2.40% |
HubSpot Chat | 2.50% | 2.48% | 2.46% | 2.49% | 2.47% | 2.50% | 2.49% | 2.51% | 2.50% | 2.51% | 2.52% |
Crisp Live Chat | 1.91% | 1.93% | 1.96% | 1.95% | 1.98% | 1.98% | 1.98% | 1.97% | 1.98% | 1.99% | 1.98% |
Salesforce Service Cloud | 1.77% | 1.80% | 1.85% | 1.87% | 1.89% | 1.89% | 1.90% | 1.90% | 1.89% | 1.88% | 1.85% |
Drift | 1.37% | 1.36% | 1.35% | 1.35% | 1.36% | 1.35% | 1.36% | 1.36% | 1.36% | 1.35% | 1.36% |
GoSquared | 1.24% | 1.23% | 1.22% | 1.21% | 1.22% | 1.21% | 1.22% | 1.22% | 1.22% | 1.22% | 1.22% |
Pure Chat | 1.32% | 1.31% | 1.32% | 1.33% | 1.34% | 1.34% | 1.34% | 1.34% | 1.34% | 1.34% | 1.33% |
ManyChat | 1.25% | 1.24% | 1.22% | 1.24% | 1.22% | 1.23% | 1.24% | 1.22% | 1.24% | 1.24% | 1.23% |
Chatra | 0.78% | 0.79% | 0.80% | 0.79% | 0.80% | 0.80% | 0.80% | 0.80% | 0.80% | 0.80% | 0.80% |
Trengo | 0.55% | 0.60% | 0.64% | 0.64% | 0.64% | 0.65% | 0.67% | 0.64% | 0.67% | 0.66% | 0.65% |
LiveZilla | 0.54% | 0.56% | 0.60% | 0.55% | 0.55% | 0.53% | 0.53% | 0.53% | 0.53% | 0.53% | 0.52% |
Pipedrive | 0.38% | 0.42% | 0.42% | 0.42% | 0.43% | 0.43% | 0.43% | 0.43% | 0.43% | 0.43% | 0.43% |
SnapEngage | 0.35% | 0.35% | 0.34% | 0.34% | 0.36% | 0.36% | 0.36% | 0.36% | 0.36% | 0.36% | 0.36% |
Chaport | 0.33% | 0.33% | 0.33% | 0.33% | 0.33% | 0.33% | 0.33% | 0.33% | 0.33% | 0.33% | 0.33% |
LiveAgent | 0.30% | 0.31% | 0.30% | 0.30% | 0.29% | 0.29% | 0.29% | 0.29% | 0.29% | 0.29% | 0.29% |
Helpscout | 0.23% | 0.22% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% |
LivePerson | 0.14% | 0.14% | 0.14% | 0.14% | 0.14% | 0.14% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% |
Olark | 0.18% | 0.21% | 0.24% | 0.24% | 0.24% | 0.24% | 0.24% | 0.25% | 0.25% | 0.25% | 0.25% |
MyLiveChat | 0.12% | 0.12% | 0.12% | 0.12% | 0.13% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% | 0.12% |
Gorgias | 0.06% | 0.06% | 0.06% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% |
Apple Business Chat | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% |
LiveHelp | 0.05% | 0.05% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% |
Zendesk | 0.05% | 0.03% | 0.03% | 0.03% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% |
Callbell | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% |
Facebook Chat Plugin | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% |
WidgetWhats | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% |
Ada | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% |
UserLike | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% |
Oct8ne | 0.02% | 0.02% | 0.03% | 0.03% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% |
Chatwoot | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
Comm100 | 0.01% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% | 0.02% |
JivoChat | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
Re:amaze | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
Rocket.Chat | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
Czater | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
Podium | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
Verloop | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
Solvvy | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |