Live Chat Usage Statistics and Market Share in Libya (.ly)

We are tracking usage statistics and market share for 18 web technologies in the Live Chat market in Libya (.ly). As of June 2026, the most popular web technology in Live Chat in Libya (.ly) is Intercom, with 56% market share. In second place is HubSpot Chat, with 22%. After that, Tawk.to holds 4%, followed by Crisp Live Chat with 3% and Drift with 3%. Top 5 web technologies together account for 88% of the market. The remaining 13 web technologies in Live Chat collectively have a 12% market share. Global Live Chat market share report is available here.

Last updated: 14 June 2026

Live Chat Market Share in Libya (.ly) in June 2026

About Live Chat

LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.

We are tracking 18 different technologies in Live Chat.

There are 213 websites using Live Chat in Libya (.ly websites) in out database.

Live Chat Usage Statistics and Market Share in Libya (.ly) in June 2026

#1 Intercom 56.34%

Intercom is a live chat and messaging platform for businesses to engage with their customers in real-time, improve customer support, and drive conversions. It allows businesses to connect with website visitors, social media followers, and app users through personalized conversations. Intercom also provides features such as customer segmentation, analytics, and automation to help businesses better understand and serve their customers.

#2 HubSpot Chat 22.07%

HubSpot Chat is a feature within HubSpot's CRM suite that enables businesses to engage in real-time conversations with their website visitors, enhancing customer support and sales opportunities. It allows for personalized interactions through chat windows, providing a seamless experience for users and aiding in lead generation.

#3 Tawk.to 3.76%

Tawk.to is a free live chat software to chat with visitors on your website.

#4 Crisp Live Chat 3.29%

Crisp Live Chat is a user-friendly, all-in-one customer support tool that allows businesses to engage customers in real-time with live chat, automate conversations, and gather customer insights through chat analytics. Streamlined interface and robust features for efficient customer service. Great for enhancing customer experience and boosting sales.

#5 Drift 2.82%

Drift is a cloud-based live chat tool for businesses to engage with website visitors in real-time. To use Drift, users create personalized chatbots and conversations to interact with potential customers, gather information, and convert leads. The platform also integrates with other marketing and CRM tools to streamline the sales process.

#6 Pipedrive 1.88%

Pipedrive is a cloud-based sales management software that helps teams track and organize their sales pipeline, automate workflows, and collaborate in real-time to close deals efficiently. Live Chat is a feature within Pipedrive that enables users to engage in real-time conversations with their prospects, providing support, answering questions, and nurturing leads.

#7 Olark 1.88%

Olark is a live chat customer service platform that enables businesses to engage with their website visitors in real-time, providing instant support and enhancing customer satisfaction. It offers customizable chat windows, automated responses, and advanced analytics to track conversations and improve chat interactions. Olark helps businesses boost customer engagement and drive sales by ensuring quick and effective communication with potential and existing customers.

#8 Zendesk Chat 1.41%

Zendesk Chat is a customer service tool that enables businesses to provide real-time support to customers through live chat on their websites. It allows agents to connect with customers, resolve issues, and gather feedback in a seamless and efficient manner. Zendesk Chat is easy to set up and customize, providing a user-friendly interface for both agents and customers.

#9 Chaty 1.41%

Chaty is a live chat software that enables businesses to provide instant, personalized customer support and engagement through chatbots, human agents, or a combination of both. It allows for seamless and omnichannel communication, with features such as ticketing, automation, and analytics. Chaty helps businesses increase customer satisfaction and boost their bottom line by providing quick and effective customer service.

#10 LiveChat 0.94%

LiveChat is a web-based live chat software that enables businesses to engage in real-time conversations with their website visitors, improving customer service and increasing conversions. It allows for personalized, one-on-one interactions with customers, and provides analytics and reporting features to track chat performance.

#11 Joinchat 0.94%

Joinchat is a live chat platform that enables real-time communication between users and businesses. It provides a user-friendly interface for seamless engagement, allowing customers to receive immediate responses to their queries and concerns. The platform also supports features such as integration with popular messaging apps and analytics to track chat performance. Overall, Joinchat helps businesses enhance customer experience and support.

#12 Freshchat 0.47%

Freshchat is a live chat software that enables businesses to communicate with their customers in real-time, improving customer satisfaction and support. It provides features such as chatbots, conversation history, multi-agent support, and integrations with other tools. It helps businesses to enhance their customer engagement and drive sales.

#13 MyLiveChat 0.47%

MyLiveChat is a live chat software that enables businesses to communicate with their customers in real-time, providing support, engaging in sales, and collecting customer feedback through a user-friendly interface. The platform offers features such as multi-agent management, chat analytics, and integration with popular CRM systems. It helps businesses enhance customer satisfaction and increase sales.

#14 LiveZilla 0.47%

LiveZilla is a cloud-based live chat software that enables businesses to provide instant customer support and engagement through real-time messaging. It allows users to manage multiple chat conversations, customize chat widgets, and integrate with other tools for improved customer service.

#15 Pure Chat 0.47%

Pure Chat is a comprehensive live chat software that enables businesses to engage and support customers in real-time through chat windows. It offers advanced features such as automated chatbots, personalized customer experiences, and detailed analytics to enhance customer service and boost business productivity. Pure Chat supports multiple languages, integrates with various platforms, and provides a user-friendly interface for both agents and customers.

#16 Ada 0.47%

Ada is a conversational AI chatbot designed to assist users with a wide range of tasks. It is particularly adept at providing customer support, answering questions, and offering recommendations. Ada's user-friendly interface and natural language processing capabilities make it an efficient and intuitive tool for both businesses and individuals. It is capable of handling complex queries and can be easily integrated into various platforms and applications.

#17 Tidio 0.47%

Tidio is a user-friendly live chat software that enables businesses to provide real-time customer support and engage with customers through instant messaging on their website or mobile app. It also offers features such as customer segmentation, chat analytics, and integrations with other tools. Tidio helps businesses improve customer satisfaction and increase sales by providing quick and personalized support.

#18 Chatra 0.47%

Chatra is an all-in-one live chat tool that enables businesses to engage with their customers in real time, increasing customer satisfaction and sales. Chatra offers easy integration with websites, multiple chat window options, and automation features for improved efficiency. It also provides detailed analytics to track chat performance and customer behavior.