Live Chat Usage Statistics and Market Share in Libya (.ly)
We are tracking usage statistics and market share of 15 web technologies in Live Chat in Libya (.ly). In April 2024 the most popular web technology in Live Chat in Libya (.ly) is Intercom with 57% market share. In second place there is HubSpot Chat with 23% market share. After that there are Drift with 4%, Tawk.to with 3% and Crisp Live Chat with 3% market share. Top 5 web technologies together have 91% market share. The remaining 10 web technologies in Live Chat have a combined market share of 9%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 15 different technologies in Live Chat.
There are 201 websites using Live Chat in Libya (.ly websites) in out database.
Live Chat Usage Statistics and Market Share in Libya (.ly) in April 2024
#1 Intercom 
56.72%
#2 HubSpot Chat 
22.89%
#3 Drift 
4.48%
#4 Tawk.to 
3.98%
#5 Crisp Live Chat 
3.48%
#6 Pipedrive 
1.99%
#7 Zendesk Chat 
1.49%
#8 LiveChat 
1.00%
#9 Olark 
1.00%
#10 Ada 
0.50%
#11 Chatra 
0.50%
#12 Freshchat 
0.50%
#13 MyLiveChat 
0.50%
#14 Pure Chat 
0.50%
#15 Tidio 
0.50%
Technologies in Live Chat in Libya (.ly)
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Drift
Drift is a conversational marketing platform.
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Olark
Olark is a cloud-based live chat solution.
Ada
Ada is an automated customer experience company that provides chat bots used in customer support.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Live Chat Market Share History in Libya (.ly) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Intercom | 60.66% | 59.43% | 58.82% | 57.71% | 57.14% | 56.86% | 57.84% | 57.14% | 56.28% | 56.00% | 56.72% |
| HubSpot Chat | 19.43% | 20.75% | 20.59% | 21.89% | 22.66% | 22.55% | 21.57% | 22.17% | 22.61% | 23.50% | 22.89% |
| Drift | 3.79% | 3.77% | 3.43% | 3.48% | 3.45% | 3.92% | 3.92% | 3.94% | 4.52% | 4.50% | 4.48% |
| Tawk.to | 3.79% | 3.77% | 3.92% | 3.98% | 3.94% | 3.92% | 3.92% | 3.94% | 4.02% | 4.00% | 3.98% |
| Crisp Live Chat | 3.32% | 3.30% | 3.92% | 3.98% | 3.94% | 3.92% | 3.92% | 3.94% | 4.02% | 3.50% | 3.48% |
| Pipedrive | 1.90% | 1.89% | 1.96% | 1.99% | 1.97% | 1.96% | 1.96% | 1.97% | 2.01% | 2.00% | 1.99% |
| Zendesk Chat | 1.42% | 1.42% | 1.47% | 1.49% | 1.48% | 1.47% | 1.47% | 1.48% | 1.51% | 1.50% | 1.49% |
| LiveChat | 0.95% | 0.94% | 0.98% | 1.00% | 0.99% | 0.98% | 0.98% | 0.99% | 1.01% | 1.00% | 1.00% |
| Olark | 1.42% | 1.42% | 1.47% | 1.49% | 1.48% | 1.47% | 1.47% | 1.48% | 1.01% | 1.00% | 1.00% |
| Tidio | 0.95% | 0.94% | 0.98% | 0.50% | 0.49% | 0.49% | 0.49% | 0.49% | 0.50% | 0.50% | 0.50% |
| Ada | 0.47% | 0.47% | 0.49% | 0.50% | 0.49% | 0.49% | 0.49% | 0.49% | 0.50% | 0.50% | 0.50% |
| Chatra | 0.47% | 0.47% | 0.49% | 0.50% | 0.49% | 0.49% | 0.49% | 0.49% | 0.50% | 0.50% | 0.50% |
| Freshchat | 0.47% | 0.47% | 0.49% | 0.50% | 0.49% | 0.49% | 0.49% | 0.49% | 0.50% | 0.50% | 0.50% |
| MyLiveChat | 0.47% | 0.47% | 0.49% | 0.50% | 0.49% | 0.49% | 0.49% | 0.49% | 0.50% | 0.50% | 0.50% |
| Pure Chat | 0.47% | 0.47% | 0.49% | 0.50% | 0.49% | 0.49% | 0.49% | 0.49% | 0.50% | 0.50% | 0.50% |