Live Chat Usage Statistics and Market Share in Georgia (.ge)

We are tracking usage statistics and market share for 28 web technologies in the Live Chat market in Georgia (.ge). As of November 2025, the most popular web technology in Live Chat in Georgia (.ge) is Tawk.to, with 31% market share. In second place is Intercom, with 13%. After that, Zendesk Chat holds 10%, followed by Crisp Live Chat with 7% and Smartsupp with 7%. Top 5 web technologies together account for 70% of the market. The remaining 23 web technologies in Live Chat collectively have a 30% market share. Global Live Chat market share report is available here.

Last updated: 9 November 2025

Live Chat Market Share in Georgia (.ge) in November 2025

About Live Chat

LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.

We are tracking 28 different technologies in Live Chat.

There are 254 websites using Live Chat in Georgia (.ge websites) in out database.

Live Chat Usage Statistics and Market Share in Georgia (.ge) in November 2025

#1 Tawk.to 31.50%

Tawk.to is a free live chat software to chat with visitors on your website.

#2 Intercom 13.39%

Intercom is a live chat and messaging platform for businesses to engage with their customers in real-time, improve customer support, and drive conversions. It allows businesses to connect with website visitors, social media followers, and app users through personalized conversations. Intercom also provides features such as customer segmentation, analytics, and automation to help businesses better understand and serve their customers.

#3 Zendesk Chat 10.24%

Zendesk Chat is a customer service tool that enables businesses to provide real-time support to customers through live chat on their websites. It allows agents to connect with customers, resolve issues, and gather feedback in a seamless and efficient manner. Zendesk Chat is easy to set up and customize, providing a user-friendly interface for both agents and customers.

#4 Crisp Live Chat 7.87%

Crisp Live Chat is a user-friendly, all-in-one customer support tool that allows businesses to engage customers in real-time with live chat, automate conversations, and gather customer insights through chat analytics. Streamlined interface and robust features for efficient customer service. Great for enhancing customer experience and boosting sales.

#5 Smartsupp 7.48%

Smartsupp provides a live chat support solution for websites and apps, enabling businesses to engage with customers in real-time and improve customer satisfaction. The platform offers customizable chat windows, automatic chat triggers, and integration with various third-party tools. It also provides analytics and reporting features to track performance and measure customer interactions.

#6 ManyChat 7.09%

ManyChat is a marketing automation platform that allows businesses to automate and scale their customer interactions on messaging platforms like Facebook Messenger, WhatsApp, and Instagram Direct. It enables companies to create personalized chatbots, send targeted messages, and analyze customer data to improve engagement and drive sales.

#7 Pure Chat 3.15%

Pure Chat is a comprehensive live chat software that enables businesses to engage and support customers in real-time through chat windows. It offers advanced features such as automated chatbots, personalized customer experiences, and detailed analytics to enhance customer service and boost business productivity. Pure Chat supports multiple languages, integrates with various platforms, and provides a user-friendly interface for both agents and customers.

#8 Tidio 2.76%

Tidio is a user-friendly live chat software that enables businesses to provide real-time customer support and engage with customers through instant messaging on their website or mobile app. It also offers features such as customer segmentation, chat analytics, and integrations with other tools. Tidio helps businesses improve customer satisfaction and increase sales by providing quick and personalized support.

#9 Chaty 2.76%

Chaty is a live chat software that enables businesses to provide instant, personalized customer support and engagement through chatbots, human agents, or a combination of both. It allows for seamless and omnichannel communication, with features such as ticketing, automation, and analytics. Chaty helps businesses increase customer satisfaction and boost their bottom line by providing quick and effective customer service.

#10 Chatra 2.36%

Chatra is an all-in-one live chat tool that enables businesses to engage with their customers in real time, increasing customer satisfaction and sales. Chatra offers easy integration with websites, multiple chat window options, and automation features for improved efficiency. It also provides detailed analytics to track chat performance and customer behavior.

#11 LiveChat 1.97%

LiveChat is a web-based live chat software that enables businesses to engage in real-time conversations with their website visitors, improving customer service and increasing conversions. It allows for personalized, one-on-one interactions with customers, and provides analytics and reporting features to track chat performance.

#12 HubSpot Chat 1.18%

HubSpot Chat is a feature within HubSpot's CRM suite that enables businesses to engage in real-time conversations with their website visitors, enhancing customer support and sales opportunities. It allows for personalized interactions through chat windows, providing a seamless experience for users and aiding in lead generation.

#13 LiveZilla 0.79%

LiveZilla is a cloud-based live chat software that enables businesses to provide instant customer support and engagement through real-time messaging. It allows users to manage multiple chat conversations, customize chat widgets, and integrate with other tools for improved customer service.

#14 Kustomer 0.79%

Kustomer is a customer service platform that provides businesses with a centralized location to manage customer interactions, including live chat, social media, phone calls, and email. The platform allows businesses to provide 24/7 customer support and track customer history and interactions to deliver personalized experiences. Kustomer also provides tools for agents to collaborate and escalate issues as needed.

#15 Envybox 0.79%

Envybox is a platform that offers customizable and pre-built widgets for e-commerce websites, enabling store owners to enhance their online storefronts with various interactive and visually appealing elements. Envybox provides a user-friendly interface to easily integrate these widgets and track performance. Envybox.

#16 Pipedrive 0.79%

Pipedrive is a cloud-based sales management software that helps teams track and organize their sales pipeline, automate workflows, and collaborate in real-time to close deals efficiently. Live Chat is a feature within Pipedrive that enables users to engage in real-time conversations with their prospects, providing support, answering questions, and nurturing leads.

#17 Chatwoot 0.79%

Chatwoot is an open-source live chat platform that enables businesses to engage with their customers in real-time, improving customer satisfaction and support. It provides features such as conversation history, customer segmentation, and integrations with popular tools like Zapier and Freshdesk. With its self-hosted and cloud-based options, Chatwoot offers flexibility and scalability for businesses of all sizes.

#18 Zoho SalesIQ 0.39%

Zoho SalesIQ is a live chat solution that integrates seamlessly with Zoho CRM, enabling businesses to enhance customer engagement and drive sales. It uses AI to offer real-time support, automate routine tasks, and provide personalized assistance to customers.

#19 Freshchat 0.39%

Freshchat is a live chat software that enables businesses to communicate with their customers in real-time, improving customer satisfaction and support. It provides features such as chatbots, conversation history, multi-agent support, and integrations with other tools. It helps businesses to enhance their customer engagement and drive sales.

#20 MyLiveChat 0.39%

MyLiveChat is a live chat software that enables businesses to communicate with their customers in real-time, providing support, engaging in sales, and collecting customer feedback through a user-friendly interface. The platform offers features such as multi-agent management, chat analytics, and integration with popular CRM systems. It helps businesses enhance customer satisfaction and increase sales.

#21 Drift 0.39%

Drift is a cloud-based live chat tool for businesses to engage with website visitors in real-time. To use Drift, users create personalized chatbots and conversations to interact with potential customers, gather information, and convert leads. The platform also integrates with other marketing and CRM tools to streamline the sales process.

#22 Raychat 0.39%

Raychat is a live chat platform that allows businesses to connect with their customers in real-time, providing instant support and enhancing customer satisfaction. It offers various features such as automated chatbots, manual agents, and multi-language support to improve customer engagement and interaction.

#23 Pusher 0.39%

Pusher is a cloud-based service that enables real-time communication between applications and users, facilitating features like live chat, notifications, and event streaming. It simplifies the implementation of real-time functionality, reducing the complexity and development time required for such features. Pusher handles scalability, reliability, and performance, allowing developers to focus on building their core application.

#24 JivoChat 0.39%

JivoChat is a live chat software that enables businesses to communicate with their website visitors in real-time, enhancing customer engagement and support. It offers features such as chatbots, multi-agent support, and analytics to improve customer interactions and boost sales.

#25 Oct8ne 0.39%

Oct8ne is a global AI-driven chat platform that offers a variety of services such as real-time chat support, ticketing system, and proactive chat for businesses. It also provides features like integration with third-party tools, chat analytics, and personalized chatbots to enhance customer experience and drive business growth.

#26 Olark 0.39%

Olark is a live chat customer service platform that enables businesses to engage with their website visitors in real-time, providing instant support and enhancing customer satisfaction. It offers customizable chat windows, automated responses, and advanced analytics to track conversations and improve chat interactions. Olark helps businesses boost customer engagement and drive sales by ensuring quick and effective communication with potential and existing customers.

#27 Chatbase 0.39%

Chatbase is a live chat analytics tool that helps businesses to track and analyze the performance of their chat conversations, providing insights into user behavior and chatbot effectiveness. It offers real-time monitoring, conversation analytics, and customizable reporting to improve customer engagement and support.

#28 Chatway 0.39%

Chatway is a live chat support tool that allows businesses to engage with their customers in real-time through a user-friendly interface, providing efficient and effective customer service. It enables businesses to offer instant assistance, gather feedback, and build stronger relationships with their clients. Chatway's intuitive design and customizable features help businesses deliver a seamless and personalized customer experience.