Live Chat Usage Statistics and Market Share in Montenegro (.me)
We are tracking usage statistics and market share of 41 web technologies in Live Chat in Montenegro (.me). In April 2024 the most popular web technology in Live Chat in Montenegro (.me) is Intercom with 54% market share. In second place there is LiveChat with 13% market share. After that there are Tawk.to with 8%, Crisp Live Chat with 3% and Zendesk Chat with 3% market share. Top 5 web technologies together have 81% market share. The remaining 36 web technologies in Live Chat have a combined market share of 19%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 41 different technologies in Live Chat.
There are 3,013 websites using Live Chat in Montenegro (.me websites) in out database.
Live Chat Usage Statistics and Market Share in Montenegro (.me) in April 2024
#1 Intercom 
54.17%
#2 LiveChat 
12.55%
#3 Tawk.to 
8.07%
#4 Crisp Live Chat 
3.15%
#5 Zendesk Chat 
3.09%
#6 HubSpot Chat 
2.75%
#7 Salesforce Service Cloud 
2.46%
#8 GoSquared 
2.19%
#9 Drift 
2.06%
#10 ManyChat 
1.92%
#11 Tidio 
1.33%
#12 Smartsupp 
1.13%
#13 Chatra 
0.93%
#14 Freshchat 
0.56%
#15 Pure Chat 
0.56%
#16 JivoChat 
0.30%
#17 LiveAgent 
0.30%
#18 Pipedrive 
0.27%
#19 Olark 
0.23%
#20 Zendesk 
0.20%
#21 Helpscout 
0.17%
#22 Chaport 
0.17%
#23 Instabot 
0.17%
#24 MyLiveChat 
0.17%
#25 Chatwoot 
0.13%
#26 Envybox 
0.13%
#27 Gorgias 
0.13%
#28 LivePerson 
0.10%
#29 Ada 
0.07%
#30 Apple Business Chat 
0.07%
#31 LiveZilla 
0.07%
#32 Podium 
0.07%
#33 Re:amaze 
0.07%
#34 Yandex.Messenger 
0.07%
#35 Callbell 
0.03%
#36 Comm100 
0.03%
#37 Czater 
0.03%
#38 Haptik 
0.03%
#39 Jitsi 
0.03%
#40 Raychat 
0.03%
#41 SnapEngage 
0.03%
Technologies in Live Chat in Montenegro (.me)
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
GoSquared
Drift
Drift is a conversational marketing platform.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
JivoChat
JivoChat is a live chat solution for websites offering customizable web and mobile chat widgets.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Olark
Olark is a cloud-based live chat solution.
Zendesk
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.
Helpscout
Helpscout is a customer service platform including email, a knowledge base tool and live chat.
Chaport
Chaport is a multi-channel live chat and chatbot software for business.
Instabot
Instabot is a conversion chatbot that understands your users, and curates information, answers questions, captures contacts, and books meetings instantly.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
Chatwoot
Chatwoot is a customer support tool for instant messaging channels.
Envybox
Envybox is a multiservice for increasing sales.
Gorgias
Gorgias is a helpdesk and chat solution designed for ecommerce stores.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
Ada
Ada is an automated customer experience company that provides chat bots used in customer support.
Apple Business Chat
Apple Business Chat is a service from Apple that allows your organization to directly chat with your customers using the Messages app.
LiveZilla
LiveZilla is a web-based live support platform.
Podium
Podium is a customer communication platform for businesses who interact with customers on a local level.
Re:amaze
Re:amaze is a multi-brand customer service, live chat, and help desk solution.
Yandex.Messenger
Yandex.Messenger is an instant messaging application.
Callbell
Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels.
Comm100
Comm100 is a provider of customer service and communication products.
Czater
Czater is an live chat solution with extended CRM and videochat features.
Haptik
Haptik is an Indian enterprise conversational AI platform founded in August 2013, and acquired by Reliance Industries Limited in 2019.
Jitsi
Jitsi is a free and open-source multiplatform voice (VoIP), videoconferencing and instant messaging applications for the web platform.
Raychat
Raychat is a free customer messaging platform.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
Live Chat Market Share History in Montenegro (.me) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Intercom | 56.23% | 56.19% | 56.39% | 54.64% | 54.63% | 54.56% | 54.36% | 54.41% | 54.37% | 54.29% | 54.17% |
| LiveChat | 12.48% | 12.26% | 12.06% | 12.52% | 12.45% | 12.48% | 12.48% | 12.50% | 12.50% | 12.53% | 12.55% |
| Tawk.to | 8.02% | 7.82% | 7.70% | 8.02% | 8.01% | 8.03% | 8.03% | 8.03% | 8.04% | 8.09% | 8.07% |
| Zendesk Chat | 3.02% | 2.97% | 2.94% | 3.06% | 3.06% | 3.07% | 3.07% | 3.07% | 3.08% | 3.08% | 3.09% |
| Crisp Live Chat | 2.98% | 3.03% | 3.09% | 3.19% | 3.20% | 3.20% | 3.20% | 3.17% | 3.14% | 3.15% | 3.15% |
| HubSpot Chat | 2.60% | 2.59% | 2.49% | 2.60% | 2.73% | 2.74% | 2.84% | 2.78% | 2.88% | 2.78% | 2.75% |
| GoSquared | 2.12% | 2.11% | 2.08% | 2.17% | 2.17% | 2.18% | 2.18% | 2.18% | 2.18% | 2.19% | 2.19% |
| Drift | 2.12% | 2.08% | 2.02% | 2.04% | 2.04% | 2.05% | 2.05% | 2.05% | 2.05% | 2.06% | 2.06% |
| ManyChat | 1.86% | 1.79% | 1.83% | 1.91% | 1.91% | 1.92% | 1.98% | 1.98% | 1.92% | 1.92% | 1.92% |
| Tidio | 1.28% | 1.28% | 1.26% | 1.31% | 1.32% | 1.32% | 1.32% | 1.32% | 1.32% | 1.33% | 1.33% |
| Smartsupp | 1.09% | 1.09% | 1.07% | 1.12% | 1.12% | 1.12% | 1.12% | 1.12% | 1.12% | 1.13% | 1.13% |
| Salesforce Service Cloud | 1.35% | 1.60% | 1.96% | 2.10% | 2.31% | 2.31% | 2.25% | 2.25% | 2.25% | 2.32% | 2.46% |
| Chatra | 0.87% | 0.86% | 0.85% | 0.89% | 0.92% | 0.92% | 0.92% | 0.93% | 0.93% | 0.93% | 0.93% |
| Pure Chat | 0.51% | 0.51% | 0.51% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% |
| Freshchat | 0.58% | 0.54% | 0.54% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% | 0.56% |
| JivoChat | 0.29% | 0.29% | 0.28% | 0.30% | 0.30% | 0.30% | 0.30% | 0.30% | 0.30% | 0.30% | 0.30% |
| LiveAgent | 0.29% | 0.29% | 0.28% | 0.30% | 0.30% | 0.30% | 0.30% | 0.30% | 0.30% | 0.30% | 0.30% |
| Pipedrive | 0.26% | 0.26% | 0.25% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% | 0.27% | 0.27% |
| Helpscout | 0.16% | 0.16% | 0.16% | 0.16% | 0.16% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% |
| Olark | 0.22% | 0.22% | 0.22% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% | 0.23% |
| Gorgias | 0.16% | 0.16% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% |
| Instabot | 0.16% | 0.16% | 0.16% | 0.16% | 0.16% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% |
| MyLiveChat | 0.16% | 0.16% | 0.19% | 0.16% | 0.16% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% |
| Chaport | 0.16% | 0.16% | 0.16% | 0.16% | 0.16% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% | 0.17% |
| Envybox | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% |
| LivePerson | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.10% | 0.10% | 0.10% | 0.13% | 0.10% | 0.10% |
| Zendesk | 0.10% | 0.10% | 0.09% | 0.10% | 0.10% | 0.10% | 0.20% | 0.20% | 0.20% | 0.20% | 0.20% |
| Ada | 0.10% | 0.06% | 0.06% | 0.10% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% |
| Apple Business Chat | 0.06% | 0.06% | 0.06% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% |
| LiveZilla | 0.06% | 0.06% | 0.06% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% |
| Podium | 0.06% | 0.06% | 0.06% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% |
| Re:amaze | 0.06% | 0.06% | 0.06% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% |
| Yandex.Messenger | 0.06% | 0.06% | 0.06% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% | 0.07% |
| Callbell | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% |
| Chatwoot | 0.03% | 0.48% | 0.41% | 0.43% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% |
| Comm100 | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% |
| Czater | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% |
| Haptik | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% |
| Jitsi | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% |
| Raychat | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% |
| SnapEngage | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% |