Live Chat Usage Statistics and Market Share in Greece (.gr)
We are tracking usage statistics and market share of 31 web technologies in Live Chat in Greece (.gr). In April 2024 the most popular web technology in Live Chat in Greece (.gr) is Tawk.to with 22% market share. In second place there is Intercom with 21% market share. After that there are Zendesk Chat with 13%, ManyChat with 6% and Tidio with 6% market share. Top 5 web technologies together have 67% market share. The remaining 26 web technologies in Live Chat have a combined market share of 33%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 31 different technologies in Live Chat.
There are 1,286 websites using Live Chat in Greece (.gr websites) in out database.
Live Chat Usage Statistics and Market Share in Greece (.gr) in April 2024
#1 Tawk.to 
21.54%
#2 Intercom 
21.00%
#3 Zendesk Chat 
12.99%
#4 ManyChat 
7.78%
#5 Tidio 
5.99%
#6 Crisp Live Chat 
4.82%
#7 Smartsupp 
3.81%
#8 HubSpot Chat 
3.50%
#9 Chatra 
2.64%
#10 Drift 
2.49%
#11 Pure Chat 
2.26%
#12 Salesforce Service Cloud 
2.02%
#13 LiveChat 
1.48%
#14 MyLiveChat 
1.17%
#15 LiveAgent 
0.93%
#16 LiveZilla 
0.93%
#17 Chaport 
0.70%
#18 Olark 
0.70%
#19 Freshchat 
0.54%
#20 Facebook Chat Plugin 
0.47%
#21 SnapEngage 
0.47%
#22 Comm100 
0.39%
#23 LivePerson 
0.39%
#24 Re:amaze 
0.23%
#25 Chatwoot 
0.16%
#26 JivoChat 
0.16%
#27 Podium 
0.16%
#28 Czater 
0.08%
#29 Dotdigital Chat 
0.08%
#30 Gorgias 
0.08%
#31 Oct8ne 
0.08%
Technologies in Live Chat in Greece (.gr)
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Drift
Drift is a conversational marketing platform.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
LiveZilla
LiveZilla is a web-based live support platform.
Chaport
Chaport is a multi-channel live chat and chatbot software for business.
Olark
Olark is a cloud-based live chat solution.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
Facebook Chat Plugin
Facebook Chat Plugin is a website plugin that businesses with a Facebook Page can install on their website.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
Comm100
Comm100 is a provider of customer service and communication products.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
Re:amaze
Re:amaze is a multi-brand customer service, live chat, and help desk solution.
Chatwoot
Chatwoot is a customer support tool for instant messaging channels.
JivoChat
JivoChat is a live chat solution for websites offering customizable web and mobile chat widgets.
Podium
Podium is a customer communication platform for businesses who interact with customers on a local level.
Czater
Czater is an live chat solution with extended CRM and videochat features.
Dotdigital Chat
Dotdigital Chat is a smart, customisable widget that makes it easy for shoppers to communicate in real-time with members of your team.
Gorgias
Gorgias is a helpdesk and chat solution designed for ecommerce stores.
Oct8ne
Oct8ne is a visual customer service software.
Live Chat Market Share History in Greece (.gr) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 21.65% | 21.18% | 21.24% | 21.20% | 21.22% | 21.49% | 21.34% | 21.51% | 21.45% | 21.65% | 21.54% |
| Intercom | 20.67% | 21.63% | 21.24% | 21.04% | 21.22% | 21.10% | 21.18% | 21.20% | 21.13% | 21.03% | 21.00% |
| Zendesk Chat | 13.26% | 13.09% | 12.97% | 12.90% | 12.94% | 12.96% | 13.01% | 13.02% | 12.98% | 13.01% | 12.99% |
| ManyChat | 7.19% | 7.26% | 7.44% | 7.99% | 7.75% | 7.76% | 7.79% | 7.79% | 7.77% | 7.63% | 7.78% |
| Tidio | 6.07% | 5.90% | 5.92% | 5.91% | 5.96% | 6.05% | 6.00% | 5.92% | 5.98% | 6.07% | 5.99% |
| Crisp Live Chat | 4.64% | 4.69% | 4.70% | 4.76% | 4.80% | 4.81% | 4.83% | 4.83% | 4.82% | 4.83% | 4.82% |
| Smartsupp | 4.12% | 4.01% | 4.02% | 3.99% | 4.03% | 3.96% | 3.97% | 3.98% | 3.96% | 3.82% | 3.81% |
| HubSpot Chat | 3.30% | 3.18% | 3.34% | 3.23% | 3.41% | 3.41% | 3.35% | 3.20% | 3.42% | 3.27% | 3.50% |
| Chatra | 2.55% | 2.57% | 2.58% | 2.61% | 2.63% | 2.64% | 2.65% | 2.65% | 2.64% | 2.65% | 2.64% |
| Drift | 2.32% | 2.34% | 2.35% | 2.53% | 2.56% | 2.48% | 2.49% | 2.49% | 2.49% | 2.49% | 2.49% |
| Pure Chat | 2.40% | 2.42% | 2.43% | 2.23% | 2.25% | 2.25% | 2.26% | 2.26% | 2.25% | 2.26% | 2.26% |
| Salesforce Service Cloud | 2.40% | 2.42% | 2.58% | 2.61% | 2.01% | 2.02% | 2.02% | 2.03% | 2.02% | 2.02% | 2.02% |
| LiveChat | 1.50% | 1.44% | 1.44% | 1.46% | 1.47% | 1.47% | 1.48% | 1.48% | 1.48% | 1.48% | 1.48% |
| MyLiveChat | 1.20% | 1.13% | 1.14% | 1.15% | 1.16% | 1.16% | 1.17% | 1.17% | 1.17% | 1.17% | 1.17% |
| LiveZilla | 0.97% | 0.98% | 0.99% | 0.92% | 1.01% | 0.93% | 0.93% | 0.94% | 0.93% | 0.93% | 0.93% |
| LiveAgent | 0.90% | 0.98% | 0.83% | 0.92% | 0.93% | 0.93% | 0.93% | 0.94% | 0.93% | 0.93% | 0.93% |
| Chaport | 0.75% | 0.76% | 0.76% | 0.69% | 0.70% | 0.70% | 0.70% | 0.70% | 0.70% | 0.70% | 0.70% |
| Freshchat | 0.52% | 0.53% | 0.53% | 0.54% | 0.54% | 0.54% | 0.55% | 0.55% | 0.54% | 0.55% | 0.54% |
| Olark | 0.67% | 0.76% | 0.76% | 0.77% | 0.77% | 0.70% | 0.70% | 0.70% | 0.70% | 0.70% | 0.70% |
| Facebook Chat Plugin | 0.45% | 0.45% | 0.46% | 0.46% | 0.46% | 0.47% | 0.47% | 0.47% | 0.47% | 0.47% | 0.47% |
| SnapEngage | 0.45% | 0.45% | 0.46% | 0.46% | 0.46% | 0.47% | 0.47% | 0.47% | 0.47% | 0.47% | 0.47% |
| Comm100 | 0.30% | 0.38% | 0.38% | 0.38% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% |
| LivePerson | 0.45% | 0.38% | 0.38% | 0.38% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% |
| JivoChat | 0.15% | 0.15% | 0.15% | 0.15% | 0.15% | 0.16% | 0.16% | 0.16% | 0.16% | 0.16% | 0.16% |
| Podium | 0.15% | 0.15% | 0.15% | 0.15% | 0.15% | 0.16% | 0.16% | 0.16% | 0.16% | 0.16% | 0.16% |
| Re:amaze | 0.15% | 0.15% | 0.15% | 0.15% | 0.23% | 0.16% | 0.16% | 0.16% | 0.16% | 0.23% | 0.23% |
| Chatwoot | 0.07% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.16% | 0.16% |
| Czater | 0.07% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% |
| Dotdigital Chat | 0.07% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% |
| Gorgias | 0.07% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% |
| Oct8ne | 0.07% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% |