Live Chat Usage Statistics and Market Share in Turkey (.tr)
We are tracking usage statistics and market share of 27 web technologies in Live Chat in Turkey (.tr). In April 2024 the most popular web technology in Live Chat in Turkey (.tr) is Tawk.to with 54% market share. In second place there is Zendesk Chat with 29% market share. After that there are Tidio with 3%, Intercom with 2% and Crisp Live Chat with 2% market share. Top 5 web technologies together have 89% market share. The remaining 22 web technologies in Live Chat have a combined market share of 11%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 27 different technologies in Live Chat.
There are 1,812 websites using Live Chat in Turkey (.tr websites) in out database.
Live Chat Usage Statistics and Market Share in Turkey (.tr) in April 2024
#1 Tawk.to 
54.08%
#2 Zendesk Chat 
29.14%
#3 Tidio 
2.65%
#4 Intercom 
2.54%
#5 Crisp Live Chat 
1.66%
#6 HubSpot Chat 
1.60%
#7 Smartsupp 
1.21%
#8 Drift 
1.10%
#9 JivoChat 
0.88%
#10 GoSquared 
0.83%
#11 LiveChat 
0.77%
#12 Pure Chat 
0.72%
#13 Salesforce Service Cloud 
0.55%
#14 Pipedrive 
0.44%
#15 LiveAgent 
0.33%
#16 MyLiveChat 
0.28%
#17 LiveZilla 
0.22%
#18 Zendesk 
0.17%
#19 Chaport 
0.11%
#20 Chatra 
0.11%
#21 Envybox 
0.11%
#22 Facebook Chat Plugin 
0.11%
#23 Olark 
0.11%
#24 SnapEngage 
0.11%
#25 Freshchat 
0.06%
#26 Oct8ne 
0.06%
#27 WidgetWhats 
0.06%
Technologies in Live Chat in Turkey (.tr)
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
Drift
Drift is a conversational marketing platform.
JivoChat
JivoChat is a live chat solution for websites offering customizable web and mobile chat widgets.
GoSquared
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Pipedrive
Pipedrive is a cloud-based sales CRM.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
LiveZilla
LiveZilla is a web-based live support platform.
Zendesk
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.
Chaport
Chaport is a multi-channel live chat and chatbot software for business.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Envybox
Envybox is a multiservice for increasing sales.
Facebook Chat Plugin
Facebook Chat Plugin is a website plugin that businesses with a Facebook Page can install on their website.
Olark
Olark is a cloud-based live chat solution.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
Oct8ne
Oct8ne is a visual customer service software.
WidgetWhats
WidgetWhats is a fully customizable chat widget with appearance, text, color, button style and position.
Live Chat Market Share History in Turkey (.tr) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 54.24% | 54.20% | 54.24% | 54.16% | 54.20% | 54.23% | 54.19% | 54.13% | 54.15% | 54.10% | 54.08% |
| Zendesk Chat | 29.22% | 29.20% | 29.28% | 29.24% | 29.16% | 29.12% | 29.19% | 29.19% | 29.14% | 29.11% | 29.14% |
| Tidio | 2.63% | 2.62% | 2.63% | 2.63% | 2.64% | 2.64% | 2.64% | 2.64% | 2.64% | 2.64% | 2.65% |
| Intercom | 2.36% | 2.51% | 2.52% | 2.52% | 2.53% | 2.53% | 2.53% | 2.53% | 2.53% | 2.53% | 2.54% |
| Crisp Live Chat | 1.66% | 1.64% | 1.64% | 1.64% | 1.65% | 1.65% | 1.65% | 1.65% | 1.65% | 1.65% | 1.66% |
| HubSpot Chat | 1.56% | 1.64% | 1.53% | 1.59% | 1.54% | 1.59% | 1.60% | 1.60% | 1.59% | 1.60% | 1.60% |
| GoSquared | 1.13% | 0.82% | 0.82% | 0.82% | 0.82% | 0.82% | 0.83% | 0.83% | 0.82% | 0.83% | 0.83% |
| Drift | 1.02% | 1.04% | 1.04% | 1.04% | 1.04% | 1.10% | 1.05% | 1.10% | 1.15% | 1.16% | 1.10% |
| Smartsupp | 1.07% | 1.20% | 1.20% | 1.20% | 1.21% | 1.21% | 1.21% | 1.21% | 1.21% | 1.21% | 1.21% |
| LiveChat | 0.81% | 0.76% | 0.77% | 0.77% | 0.77% | 0.77% | 0.77% | 0.77% | 0.77% | 0.77% | 0.77% |
| JivoChat | 0.81% | 0.82% | 0.82% | 0.88% | 0.88% | 0.88% | 0.88% | 0.88% | 0.88% | 0.88% | 0.88% |
| Pure Chat | 0.70% | 0.76% | 0.71% | 0.71% | 0.71% | 0.66% | 0.66% | 0.66% | 0.66% | 0.72% | 0.72% |
| Salesforce Service Cloud | 0.54% | 0.55% | 0.55% | 0.55% | 0.55% | 0.55% | 0.55% | 0.55% | 0.55% | 0.55% | 0.55% |
| Pipedrive | 0.43% | 0.44% | 0.44% | 0.44% | 0.44% | 0.44% | 0.44% | 0.44% | 0.44% | 0.44% | 0.44% |
| LiveAgent | 0.32% | 0.33% | 0.33% | 0.33% | 0.33% | 0.33% | 0.33% | 0.33% | 0.33% | 0.33% | 0.33% |
| MyLiveChat | 0.32% | 0.27% | 0.27% | 0.27% | 0.27% | 0.27% | 0.28% | 0.28% | 0.27% | 0.28% | 0.28% |
| LiveZilla | 0.21% | 0.22% | 0.22% | 0.22% | 0.22% | 0.22% | 0.22% | 0.22% | 0.22% | 0.22% | 0.22% |
| Zendesk | 0.16% | 0.16% | 0.16% | 0.16% | 0.16% | 0.16% | 0.17% | 0.17% | 0.16% | 0.17% | 0.17% |
| Chaport | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% |
| Chatra | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% |
| Envybox | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% |
| Freshchat | 0.11% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.06% | 0.06% | 0.05% | 0.06% | 0.06% |
| SnapEngage | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% |
| Oct8ne | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.06% | 0.06% | 0.05% | 0.06% | 0.06% |
| Olark | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% |
| WidgetWhats | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.06% | 0.06% | 0.05% | 0.06% | 0.06% |