Live Chat Usage Statistics and Market Share in Latvia (.lv)
We are tracking usage statistics and market share of 25 web technologies in Live Chat in Latvia (.lv). In April 2024 the most popular web technology in Live Chat in Latvia (.lv) is Tawk.to with 31% market share. In second place there is Intercom with 15% market share. After that there are ManyChat with 10%, Zendesk Chat with 7% and Smartsupp with 7% market share. Top 5 web technologies together have 70% market share. The remaining 20 web technologies in Live Chat have a combined market share of 30%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 25 different technologies in Live Chat.
There are 392 websites using Live Chat in Latvia (.lv websites) in out database.
Live Chat Usage Statistics and Market Share in Latvia (.lv) in April 2024
#1 Tawk.to 
31.12%
#2 Intercom 
14.80%
#3 ManyChat 
9.69%
#4 Zendesk Chat 
8.16%
#5 Smartsupp 
7.14%
#6 HubSpot Chat 
4.59%
#7 Tidio 
4.08%
#8 Crisp Live Chat 
3.57%
#9 LiveChat 
2.81%
#10 Chatra 
2.30%
#11 LiveAgent 
2.04%
#12 Pure Chat 
2.04%
#13 Drift 
1.02%
#14 Pipedrive 
1.02%
#15 Salesforce Service Cloud 
1.02%
#16 GoSquared 
0.77%
#17 Chaport 
0.77%
#18 JivoChat 
0.51%
#19 LivePerson 
0.51%
#20 SnapEngage 
0.51%
#21 Trengo 
0.51%
#22 Callbell 
0.26%
#23 Czater 
0.26%
#24 Freshchat 
0.26%
#25 Oct8ne 
0.26%
Technologies in Live Chat in Latvia (.lv)
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
Drift
Drift is a conversational marketing platform.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
GoSquared
Chaport
Chaport is a multi-channel live chat and chatbot software for business.
JivoChat
JivoChat is a live chat solution for websites offering customizable web and mobile chat widgets.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
Trengo
Trengo is an omnichannel communication platform that unifies all messaging channels into one single view.
Callbell
Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels.
Czater
Czater is an live chat solution with extended CRM and videochat features.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
Oct8ne
Oct8ne is a visual customer service software.
Live Chat Market Share History in Latvia (.lv) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 31.40% | 31.34% | 31.34% | 31.57% | 31.73% | 31.38% | 31.39% | 31.22% | 31.22% | 31.30% | 31.12% |
| Intercom | 13.53% | 13.93% | 13.93% | 14.14% | 14.21% | 14.29% | 14.68% | 14.72% | 14.72% | 14.76% | 14.80% |
| Zendesk Chat | 9.66% | 8.96% | 8.96% | 8.59% | 8.63% | 8.67% | 8.61% | 8.63% | 8.63% | 8.14% | 8.16% |
| ManyChat | 9.18% | 9.45% | 9.45% | 9.60% | 9.64% | 9.69% | 9.62% | 9.64% | 9.64% | 9.67% | 9.69% |
| Smartsupp | 6.76% | 6.97% | 6.97% | 7.07% | 7.11% | 7.14% | 7.09% | 7.11% | 7.11% | 7.12% | 7.14% |
| HubSpot Chat | 4.35% | 4.48% | 4.48% | 4.55% | 4.57% | 4.59% | 4.56% | 4.57% | 4.57% | 4.58% | 4.59% |
| Tidio | 4.35% | 4.23% | 4.23% | 4.04% | 4.06% | 4.08% | 4.05% | 4.06% | 4.06% | 4.07% | 4.08% |
| LiveChat | 3.14% | 2.74% | 2.74% | 2.78% | 2.79% | 2.81% | 2.78% | 2.79% | 2.79% | 2.80% | 2.81% |
| Crisp Live Chat | 3.14% | 3.48% | 3.48% | 3.54% | 3.55% | 3.57% | 3.54% | 3.55% | 3.55% | 3.56% | 3.57% |
| LiveAgent | 2.17% | 2.24% | 2.24% | 2.02% | 2.03% | 2.04% | 2.03% | 2.03% | 2.03% | 2.04% | 2.04% |
| Chatra | 2.17% | 2.24% | 2.24% | 2.27% | 2.28% | 2.30% | 2.28% | 2.28% | 2.28% | 2.29% | 2.30% |
| Pipedrive | 1.93% | 1.49% | 1.49% | 1.52% | 1.02% | 1.02% | 1.01% | 1.02% | 1.02% | 1.02% | 1.02% |
| Pure Chat | 1.93% | 1.99% | 1.99% | 2.02% | 2.03% | 2.04% | 2.03% | 2.03% | 2.03% | 2.04% | 2.04% |
| Drift | 0.97% | 1.00% | 1.00% | 1.01% | 1.02% | 1.02% | 1.01% | 1.02% | 1.02% | 1.02% | 1.02% |
| Salesforce Service Cloud | 0.97% | 1.00% | 1.00% | 1.01% | 1.02% | 1.02% | 1.01% | 1.02% | 1.02% | 1.02% | 1.02% |
| GoSquared | 0.72% | 0.75% | 0.75% | 0.76% | 0.76% | 0.77% | 0.76% | 0.76% | 0.76% | 0.76% | 0.77% |
| Chaport | 0.72% | 0.75% | 0.75% | 0.76% | 0.76% | 0.77% | 0.76% | 0.76% | 0.76% | 0.76% | 0.77% |
| JivoChat | 0.48% | 0.50% | 0.50% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% |
| LivePerson | 0.48% | 0.50% | 0.50% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% |
| SnapEngage | 0.48% | 0.50% | 0.50% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% |
| Callbell | 0.24% | 0.25% | 0.25% | 0.25% | 0.25% | 0.26% | 0.25% | 0.25% | 0.25% | 0.25% | 0.26% |
| Czater | 0.24% | 0.25% | 0.25% | 0.25% | 0.25% | 0.26% | 0.25% | 0.25% | 0.25% | 0.25% | 0.26% |
| Freshchat | 0.24% | 0.25% | 0.25% | 0.25% | 0.25% | 0.26% | 0.25% | 0.25% | 0.25% | 0.25% | 0.26% |
| Oct8ne | 0.24% | 0.25% | 0.25% | 0.25% | 0.25% | 0.26% | 0.25% | 0.25% | 0.25% | 0.25% | 0.26% |
| Trengo | 0.48% | 0.50% | 0.50% | 0.25% | 0.25% | 0.26% | 0.25% | 0.25% | 0.25% | 0.51% | 0.51% |