Live Chat Usage Statistics and Market Share in Dominican Republic (.do)
We are tracking usage statistics and market share of 17 web technologies in Live Chat in Dominican Republic (.do). In April 2024 the most popular web technology in Live Chat in Dominican Republic (.do) is Intercom with 40% market share. In second place there is Tawk.to with 19% market share. After that there are Salesforce Service Cloud with 8%, Zendesk Chat with 5% and HubSpot Chat with 5% market share. Top 5 web technologies together have 77% market share. The remaining 12 web technologies in Live Chat have a combined market share of 23%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 17 different technologies in Live Chat.
There are 288 websites using Live Chat in Dominican Republic (.do websites) in out database.
Live Chat Usage Statistics and Market Share in Dominican Republic (.do) in April 2024
#1 Intercom 
39.58%
#2 Tawk.to 
18.75%
#3 Salesforce Service Cloud 
8.33%
#4 Zendesk Chat 
6.25%
#5 HubSpot Chat 
5.21%
#6 Tidio 
5.21%
#7 LiveChat 
4.17%
#8 Crisp Live Chat 
3.13%
#9 Smartsupp 
2.08%
#10 Drift 
1.74%
#11 Pure Chat 
1.74%
#12 LivePerson 
1.04%
#13 MyLiveChat 
1.04%
#14 ManyChat 
0.69%
#15 Chatra 
0.35%
#16 Gorgias 
0.35%
#17 Trengo 
0.35%
Technologies in Live Chat in Dominican Republic (.do)
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
Drift
Drift is a conversational marketing platform.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Gorgias
Gorgias is a helpdesk and chat solution designed for ecommerce stores.
Trengo
Trengo is an omnichannel communication platform that unifies all messaging channels into one single view.
Live Chat Market Share History in Dominican Republic (.do) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Intercom | 40.14% | 40.68% | 40.68% | 40.14% | 39.86% | 39.45% | 39.86% | 39.86% | 40.00% | 39.58% | 39.58% |
| Tawk.to | 19.73% | 19.66% | 18.98% | 19.05% | 18.90% | 19.03% | 18.90% | 18.90% | 18.97% | 18.75% | 18.75% |
| Salesforce Service Cloud | 8.16% | 8.14% | 8.14% | 8.16% | 8.25% | 8.30% | 8.25% | 8.25% | 8.28% | 8.33% | 8.33% |
| Zendesk Chat | 6.12% | 6.10% | 6.10% | 6.12% | 6.19% | 6.23% | 6.19% | 6.19% | 6.21% | 6.25% | 6.25% |
| Tidio | 5.78% | 5.42% | 5.08% | 5.10% | 5.15% | 5.19% | 5.15% | 5.15% | 5.17% | 5.21% | 5.21% |
| HubSpot Chat | 5.10% | 5.08% | 5.08% | 5.10% | 5.15% | 5.19% | 5.15% | 5.15% | 5.17% | 5.21% | 5.21% |
| LiveChat | 4.08% | 4.07% | 4.07% | 4.08% | 4.12% | 4.15% | 4.12% | 4.12% | 4.14% | 4.17% | 4.17% |
| Crisp Live Chat | 3.06% | 3.05% | 3.05% | 3.40% | 3.44% | 3.46% | 3.44% | 3.44% | 3.45% | 3.13% | 3.13% |
| Drift | 1.70% | 1.69% | 1.69% | 1.70% | 1.72% | 1.73% | 1.72% | 1.72% | 1.72% | 1.74% | 1.74% |
| Smartsupp | 1.70% | 1.69% | 1.69% | 1.70% | 1.72% | 1.73% | 1.72% | 1.72% | 1.72% | 2.08% | 2.08% |
| Pure Chat | 1.36% | 1.36% | 1.36% | 1.36% | 1.37% | 1.38% | 1.37% | 1.37% | 1.38% | 1.74% | 1.74% |
| LivePerson | 1.02% | 1.02% | 1.02% | 1.02% | 1.03% | 1.04% | 1.03% | 1.03% | 1.03% | 1.04% | 1.04% |
| MyLiveChat | 0.68% | 1.02% | 1.36% | 1.36% | 1.37% | 1.38% | 1.37% | 1.37% | 1.03% | 1.04% | 1.04% |
| Chatra | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.35% | 0.34% | 0.34% | 0.34% | 0.35% | 0.35% |
| Gorgias | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.35% | 0.34% | 0.34% | 0.34% | 0.35% | 0.35% |
| Trengo | 0.34% | 0.34% | 0.34% | 0.34% | 0.34% | 0.35% | 0.34% | 0.34% | 0.34% | 0.35% | 0.35% |