Live Chat Usage Statistics and Market Share in Morocco (.ma)
We are tracking usage statistics and market share of 19 web technologies in Live Chat in Morocco (.ma). In April 2024 the most popular web technology in Live Chat in Morocco (.ma) is Tawk.to with 26% market share. In second place there is Zendesk Chat with 15% market share. After that there are Intercom with 12%, Crisp Live Chat with 9% and Smartsupp with 9% market share. Top 5 web technologies together have 71% market share. The remaining 14 web technologies in Live Chat have a combined market share of 29%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 19 different technologies in Live Chat.
There are 227 websites using Live Chat in Morocco (.ma websites) in out database.
Live Chat Usage Statistics and Market Share in Morocco (.ma) in April 2024
#1 Tawk.to 
25.99%
#2 Zendesk Chat 
15.42%
#3 Intercom 
12.33%
#4 Crisp Live Chat 
9.25%
#5 Smartsupp 
8.81%
#6 HubSpot Chat 
5.73%
#7 Tidio 
5.73%
#8 ManyChat 
4.41%
#9 Salesforce Service Cloud 
2.64%
#10 Drift 
2.20%
#11 LiveChat 
1.76%
#12 GoSquared 
1.32%
#13 Chatwoot 
0.88%
#14 LiveHelp 
0.88%
#15 Pure Chat 
0.88%
#16 Chatra 
0.44%
#17 Freshchat 
0.44%
#18 LiveAgent 
0.44%
#19 SnapEngage 
0.44%
Technologies in Live Chat in Morocco (.ma)
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Drift
Drift is a conversational marketing platform.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
GoSquared
Chatwoot
Chatwoot is a customer support tool for instant messaging channels.
LiveHelp
LiveHelp is an online chat tool.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
Live Chat Market Share History in Morocco (.ma) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 27.39% | 26.84% | 26.55% | 26.55% | 26.34% | 26.22% | 26.34% | 26.34% | 26.34% | 26.11% | 25.99% |
| Zendesk Chat | 15.22% | 15.15% | 15.49% | 15.49% | 15.63% | 15.56% | 15.63% | 15.63% | 15.63% | 15.49% | 15.42% |
| Intercom | 12.17% | 12.12% | 11.50% | 11.50% | 11.61% | 11.56% | 11.61% | 11.61% | 11.61% | 12.39% | 12.33% |
| Crisp Live Chat | 9.13% | 9.09% | 9.29% | 9.29% | 9.38% | 9.33% | 9.38% | 9.38% | 9.38% | 9.29% | 9.25% |
| Smartsupp | 8.70% | 8.66% | 8.85% | 8.85% | 8.93% | 8.89% | 8.93% | 8.93% | 8.93% | 8.85% | 8.81% |
| Tidio | 5.65% | 5.63% | 5.75% | 5.75% | 5.80% | 5.78% | 5.80% | 5.80% | 5.80% | 5.75% | 5.73% |
| HubSpot Chat | 5.22% | 6.06% | 5.75% | 5.75% | 5.36% | 5.78% | 5.36% | 5.36% | 5.36% | 5.31% | 5.73% |
| ManyChat | 4.35% | 4.33% | 4.42% | 4.42% | 4.46% | 4.44% | 4.46% | 4.46% | 4.46% | 4.42% | 4.41% |
| Salesforce Service Cloud | 2.61% | 2.60% | 2.65% | 2.65% | 2.68% | 2.67% | 2.68% | 2.68% | 2.68% | 2.65% | 2.64% |
| Drift | 2.17% | 2.16% | 2.21% | 2.21% | 2.23% | 2.22% | 2.23% | 2.23% | 2.23% | 2.21% | 2.20% |
| LiveChat | 1.74% | 1.73% | 1.77% | 1.77% | 1.79% | 1.78% | 1.79% | 1.79% | 1.79% | 1.77% | 1.76% |
| GoSquared | 1.30% | 1.30% | 1.33% | 1.33% | 1.34% | 1.33% | 1.34% | 1.34% | 1.34% | 1.33% | 1.32% |
| Chatwoot | 0.87% | 0.87% | 0.88% | 0.88% | 0.89% | 0.89% | 0.89% | 0.89% | 0.89% | 0.88% | 0.88% |
| LiveHelp | 0.87% | 0.87% | 0.88% | 0.88% | 0.89% | 0.89% | 0.89% | 0.89% | 0.89% | 0.88% | 0.88% |
| Pure Chat | 0.87% | 0.87% | 0.88% | 0.88% | 0.89% | 0.89% | 0.89% | 0.89% | 0.89% | 0.88% | 0.88% |
| Chatra | 0.43% | 0.43% | 0.44% | 0.44% | 0.45% | 0.44% | 0.45% | 0.45% | 0.45% | 0.44% | 0.44% |
| Freshchat | 0.43% | 0.43% | 0.44% | 0.44% | 0.45% | 0.44% | 0.45% | 0.45% | 0.45% | 0.44% | 0.44% |
| LiveAgent | 0.43% | 0.43% | 0.44% | 0.44% | 0.45% | 0.44% | 0.45% | 0.45% | 0.45% | 0.44% | 0.44% |
| SnapEngage | 0.43% | 0.43% | 0.44% | 0.44% | 0.45% | 0.44% | 0.45% | 0.45% | 0.45% | 0.44% | 0.44% |