Live Chat Usage Statistics and Market Share in Estonia (.ee)
We are tracking usage statistics and market share of 29 web technologies in Live Chat in Estonia (.ee). In April 2024 the most popular web technology in Live Chat in Estonia (.ee) is Intercom with 83% market share. In second place there is Tawk.to with 4% market share. After that there are ManyChat with 2%, Zendesk Chat with 1% and Tidio with 1% market share. Top 5 web technologies together have 91% market share. The remaining 24 web technologies in Live Chat have a combined market share of 9%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 29 different technologies in Live Chat.
There are 2,609 websites using Live Chat in Estonia (.ee websites) in out database.
Live Chat Usage Statistics and Market Share in Estonia (.ee) in April 2024
#1 Intercom 
82.79%
#2 Tawk.to 
3.72%
#3 ManyChat 
1.99%
#4 Zendesk Chat 
1.84%
#5 Tidio 
1.30%
#6 Drift 
0.96%
#7 LiveChat 
0.88%
#8 Crisp Live Chat 
0.77%
#9 Pipedrive 
0.77%
#10 Smartsupp 
0.77%
#11 HubSpot Chat 
0.69%
#12 Pure Chat 
0.65%
#13 Chatra 
0.57%
#14 Olark 
0.50%
#15 Chaport 
0.46%
#16 Salesforce Service Cloud 
0.46%
#17 JivoChat 
0.15%
#18 GoSquared 
0.11%
#19 Helpscout 
0.08%
#20 Freshchat 
0.08%
#21 LiveAgent 
0.08%
#22 LiveZilla 
0.08%
#23 MyLiveChat 
0.08%
#24 Apple Business Chat 
0.04%
#25 Czater 
0.04%
#26 Facebook Chat Plugin 
0.04%
#27 LivePerson 
0.04%
#28 Oct8ne 
0.04%
#29 Rocket.Chat 
0.04%
Technologies in Live Chat in Estonia (.ee)
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Drift
Drift is a conversational marketing platform.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Olark
Olark is a cloud-based live chat solution.
Chaport
Chaport is a multi-channel live chat and chatbot software for business.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
JivoChat
JivoChat is a live chat solution for websites offering customizable web and mobile chat widgets.
GoSquared
Helpscout
Helpscout is a customer service platform including email, a knowledge base tool and live chat.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
LiveZilla
LiveZilla is a web-based live support platform.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
Apple Business Chat
Apple Business Chat is a service from Apple that allows your organization to directly chat with your customers using the Messages app.
Czater
Czater is an live chat solution with extended CRM and videochat features.
Facebook Chat Plugin
Facebook Chat Plugin is a website plugin that businesses with a Facebook Page can install on their website.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
Oct8ne
Oct8ne is a visual customer service software.
Rocket.Chat
Rocket.Chat is a communication hub that facilitates team collaboration and organizes conversations.
Live Chat Market Share History in Estonia (.ee) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Intercom | 83.58% | 84.03% | 84.10% | 82.87% | 82.77% | 82.82% | 82.75% | 82.75% | 82.75% | 82.79% | 82.79% |
| Tawk.to | 3.84% | 3.55% | 3.45% | 3.68% | 3.69% | 3.70% | 3.70% | 3.70% | 3.70% | 3.72% | 3.72% |
| Zendesk Chat | 1.83% | 1.83% | 1.79% | 1.93% | 1.90% | 1.91% | 1.91% | 1.91% | 1.91% | 1.84% | 1.84% |
| ManyChat | 1.62% | 1.76% | 1.83% | 1.97% | 2.05% | 1.98% | 1.98% | 1.98% | 1.98% | 1.99% | 1.99% |
| Tidio | 1.30% | 1.27% | 1.23% | 1.33% | 1.29% | 1.30% | 1.30% | 1.30% | 1.30% | 1.30% | 1.30% |
| LiveChat | 0.92% | 0.81% | 0.81% | 0.87% | 0.87% | 0.88% | 0.88% | 0.88% | 0.88% | 0.88% | 0.88% |
| Drift | 0.92% | 0.88% | 0.88% | 0.95% | 0.95% | 0.95% | 0.95% | 0.95% | 0.95% | 0.96% | 0.96% |
| Smartsupp | 0.74% | 0.70% | 0.70% | 0.76% | 0.76% | 0.76% | 0.76% | 0.76% | 0.76% | 0.77% | 0.77% |
| Pipedrive | 0.70% | 0.70% | 0.70% | 0.76% | 0.76% | 0.76% | 0.76% | 0.76% | 0.76% | 0.77% | 0.77% |
| Crisp Live Chat | 0.67% | 0.67% | 0.67% | 0.72% | 0.72% | 0.76% | 0.76% | 0.76% | 0.76% | 0.77% | 0.77% |
| HubSpot Chat | 0.63% | 0.63% | 0.63% | 0.68% | 0.72% | 0.65% | 0.73% | 0.73% | 0.73% | 0.69% | 0.69% |
| Pure Chat | 0.56% | 0.56% | 0.56% | 0.64% | 0.65% | 0.65% | 0.65% | 0.65% | 0.65% | 0.65% | 0.65% |
| Chatra | 0.53% | 0.53% | 0.53% | 0.57% | 0.57% | 0.57% | 0.57% | 0.57% | 0.57% | 0.57% | 0.57% |
| Chaport | 0.46% | 0.42% | 0.42% | 0.45% | 0.46% | 0.46% | 0.46% | 0.46% | 0.46% | 0.46% | 0.46% |
| Salesforce Service Cloud | 0.42% | 0.42% | 0.42% | 0.45% | 0.46% | 0.46% | 0.46% | 0.46% | 0.46% | 0.46% | 0.46% |
| Olark | 0.39% | 0.42% | 0.46% | 0.49% | 0.49% | 0.50% | 0.50% | 0.50% | 0.50% | 0.50% | 0.50% |
| JivoChat | 0.14% | 0.14% | 0.14% | 0.15% | 0.15% | 0.15% | 0.15% | 0.15% | 0.15% | 0.15% | 0.15% |
| Helpscout | 0.11% | 0.07% | 0.07% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% |
| GoSquared | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% | 0.11% |
| Freshchat | 0.07% | 0.07% | 0.07% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% |
| LiveAgent | 0.07% | 0.07% | 0.07% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% |
| LiveZilla | 0.07% | 0.07% | 0.07% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% |
| MyLiveChat | 0.07% | 0.07% | 0.07% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% |
| Apple Business Chat | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% |
| Czater | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% |
| Facebook Chat Plugin | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% |
| LivePerson | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% |
| Oct8ne | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% |
| Rocket.Chat | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% | 0.04% |