Live Chat Usage Statistics and Market Share in Uruguay (.uy)
We are tracking usage statistics and market share of 24 web technologies in Live Chat in Uruguay (.uy). In April 2024 the most popular web technology in Live Chat in Uruguay (.uy) is Tawk.to with 38% market share. In second place there is Zendesk Chat with 19% market share. After that there are ManyChat with 6%, Smartsupp with 5% and HubSpot Chat with 5% market share. Top 5 web technologies together have 73% market share. The remaining 19 web technologies in Live Chat have a combined market share of 27%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 24 different technologies in Live Chat.
There are 253 websites using Live Chat in Uruguay (.uy websites) in out database.
Live Chat Usage Statistics and Market Share in Uruguay (.uy) in April 2024
#1 Tawk.to 
38.34%
#2 Zendesk Chat 
18.97%
#3 ManyChat 
6.32%
#4 Smartsupp 
5.53%
#5 HubSpot Chat 
4.74%
#6 Intercom 
3.95%
#7 Tidio 
3.16%
#8 Crisp Live Chat 
2.77%
#9 Drift 
2.77%
#10 LiveChat 
2.77%
#11 Chatra 
1.58%
#12 Pure Chat 
1.58%
#13 Callbell 
1.19%
#14 Olark 
0.79%
#15 Pipedrive 
0.79%
#16 Salesforce Service Cloud 
0.79%
#17 SnapEngage 
0.79%
#18 WidgetWhats 
0.79%
#19 Ada 
0.40%
#20 Facebook Chat Plugin 
0.40%
#21 Freshchat 
0.40%
#22 LiveAgent 
0.40%
#23 LivePerson 
0.40%
#24 MyLiveChat 
0.40%
Technologies in Live Chat in Uruguay (.uy)
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Drift
Drift is a conversational marketing platform.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
Callbell
Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels.
Olark
Olark is a cloud-based live chat solution.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
WidgetWhats
WidgetWhats is a fully customizable chat widget with appearance, text, color, button style and position.
Ada
Ada is an automated customer experience company that provides chat bots used in customer support.
Facebook Chat Plugin
Facebook Chat Plugin is a website plugin that businesses with a Facebook Page can install on their website.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
Live Chat Market Share History in Uruguay (.uy) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 37.78% | 37.02% | 37.45% | 37.60% | 37.89% | 38.19% | 38.19% | 38.19% | 38.19% | 38.34% | 38.34% |
| Zendesk Chat | 19.63% | 19.47% | 18.92% | 18.99% | 18.75% | 18.90% | 18.90% | 18.90% | 18.90% | 18.97% | 18.97% |
| ManyChat | 6.67% | 6.87% | 6.95% | 6.98% | 7.03% | 6.30% | 6.30% | 6.30% | 6.30% | 6.32% | 6.32% |
| Smartsupp | 6.30% | 6.49% | 6.56% | 6.20% | 5.86% | 5.91% | 5.91% | 5.91% | 5.91% | 5.53% | 5.53% |
| HubSpot Chat | 4.81% | 4.96% | 4.63% | 4.65% | 4.69% | 4.72% | 4.72% | 4.72% | 4.72% | 4.74% | 4.74% |
| Intercom | 3.70% | 3.82% | 3.86% | 3.88% | 3.91% | 3.94% | 3.94% | 3.94% | 3.94% | 3.95% | 3.95% |
| Drift | 2.96% | 2.67% | 2.70% | 2.71% | 2.73% | 2.76% | 2.76% | 2.76% | 2.76% | 2.77% | 2.77% |
| Tidio | 2.96% | 3.05% | 3.09% | 3.10% | 3.13% | 3.15% | 3.15% | 3.15% | 3.15% | 3.16% | 3.16% |
| Crisp Live Chat | 2.59% | 2.67% | 2.70% | 2.71% | 2.73% | 2.76% | 2.76% | 2.76% | 2.76% | 2.77% | 2.77% |
| LiveChat | 2.59% | 2.67% | 2.70% | 2.71% | 2.73% | 2.76% | 2.76% | 2.76% | 2.76% | 2.77% | 2.77% |
| Chatra | 1.48% | 1.53% | 1.54% | 1.55% | 1.56% | 1.57% | 1.57% | 1.57% | 1.57% | 1.58% | 1.58% |
| Pure Chat | 1.48% | 1.53% | 1.54% | 1.55% | 1.56% | 1.57% | 1.57% | 1.57% | 1.57% | 1.58% | 1.58% |
| Callbell | 1.11% | 1.15% | 1.16% | 1.16% | 1.17% | 1.18% | 1.18% | 1.18% | 1.18% | 1.19% | 1.19% |
| Pipedrive | 0.74% | 0.76% | 0.77% | 0.78% | 0.78% | 0.79% | 0.79% | 0.79% | 0.79% | 0.79% | 0.79% |
| Salesforce Service Cloud | 0.74% | 0.76% | 0.77% | 0.78% | 0.78% | 0.79% | 0.79% | 0.79% | 0.79% | 0.79% | 0.79% |
| SnapEngage | 0.74% | 0.76% | 0.77% | 0.78% | 0.78% | 0.79% | 0.79% | 0.79% | 0.79% | 0.79% | 0.79% |
| WidgetWhats | 0.74% | 0.76% | 0.77% | 0.78% | 0.78% | 0.79% | 0.79% | 0.79% | 0.79% | 0.79% | 0.79% |
| Ada | 0.37% | 0.38% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.40% | 0.40% |
| Facebook Chat Plugin | 0.37% | 0.38% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.40% | 0.40% |
| Freshchat | 0.37% | 0.38% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.40% | 0.40% |
| LiveAgent | 0.37% | 0.38% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.40% | 0.40% |
| LivePerson | 0.37% | 0.38% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.40% | 0.40% |
| MyLiveChat | 0.37% | 0.38% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.40% | 0.40% |
| Olark | 0.74% | 0.76% | 0.77% | 0.78% | 0.78% | 0.79% | 0.79% | 0.79% | 0.79% | 0.79% | 0.79% |