Live Chat Usage Statistics and Market Share in Slovakia (.sk)
We are tracking usage statistics and market share of 33 web technologies in Live Chat in Slovakia (.sk). In March 2024 the most popular web technology in Live Chat in Slovakia (.sk) is Smartsupp with 63% market share. In second place there is LiveAgent with 13% market share. After that there are Tawk.to with 6%, Zendesk Chat with 3% and ManyChat with 3% market share. Top 5 web technologies together have 89% market share. The remaining 28 web technologies in Live Chat have a combined market share of 11%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 33 different technologies in Live Chat.
There are 3,924 websites using Live Chat in Slovakia (.sk websites) in out database.
Live Chat Usage Statistics and Market Share in Slovakia (.sk) in March 2024
#1 Smartsupp 63.15%
#2 LiveAgent 12.51%
#3 Tawk.to 6.09%
#4 Zendesk Chat 5.38%
#5 ManyChat 3.47%
#6 Intercom 2.80%
#7 Tidio 1.10%
#8 LiveChat 0.97%
#9 Crisp Live Chat 0.84%
#10 Pure Chat 0.66%
#11 HubSpot Chat 0.51%
#12 Drift 0.46%
#13 Salesforce Service Cloud 0.41%
#14 Chatra 0.38%
#15 Chaport 0.15%
#16 Helpscout 0.13%
#17 Gorgias 0.13%
#18 LiveZilla 0.10%
#19 MyLiveChat 0.10%
#20 Olark 0.10%
#21 GoSquared 0.08%
#22 Freshchat 0.08%
#23 SnapEngage 0.08%
#24 LivePerson 0.05%
#25 Pipedrive 0.05%
#26 Re:amaze 0.05%
#27 Chatwoot 0.03%
#28 Comm100 0.03%
#29 Czater 0.03%
#30 Facebook Chat Plugin 0.03%
#31 Oct8ne 0.03%
#32 Rocket.Chat 0.03%
#33 Trengo 0.03%
Technologies in Live Chat in Slovakia (.sk)
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Drift
Drift is a conversational marketing platform.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Chaport
Chaport is a multi-channel live chat and chatbot software for business.
Helpscout
Helpscout is a customer service platform including email, a knowledge base tool and live chat.
Gorgias
Gorgias is a helpdesk and chat solution designed for ecommerce stores.
LiveZilla
LiveZilla is a web-based live support platform.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
Olark
Olark is a cloud-based live chat solution.
GoSquared
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Re:amaze
Re:amaze is a multi-brand customer service, live chat, and help desk solution.
Chatwoot
Chatwoot is a customer support tool for instant messaging channels.
Comm100
Comm100 is a provider of customer service and communication products.
Czater
Czater is an live chat solution with extended CRM and videochat features.
Facebook Chat Plugin
Facebook Chat Plugin is a website plugin that businesses with a Facebook Page can install on their website.
Oct8ne
Oct8ne is a visual customer service software.
Rocket.Chat
Rocket.Chat is a communication hub that facilitates team collaboration and organizes conversations.
Trengo
Trengo is an omnichannel communication platform that unifies all messaging channels into one single view.
Live Chat Market Share History in Slovakia (.sk) in Last 12 Months
Technology | May 2023 | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 |
---|---|---|---|---|---|---|---|---|---|---|---|
Smartsupp | 62.32% | 62.47% | 62.73% | 62.80% | 63.09% | 63.12% | 63.10% | 63.12% | 63.11% | 63.15% | 63.15% |
LiveAgent | 12.95% | 12.81% | 12.64% | 12.67% | 12.52% | 12.51% | 12.56% | 12.56% | 12.55% | 12.51% | 12.51% |
Tawk.to | 6.23% | 6.15% | 6.16% | 6.13% | 6.11% | 6.09% | 6.09% | 6.11% | 6.11% | 6.09% | 6.09% |
Zendesk Chat | 5.53% | 5.52% | 5.45% | 5.40% | 5.39% | 5.40% | 5.38% | 5.37% | 5.37% | 5.38% | 5.38% |
ManyChat | 3.47% | 3.53% | 3.50% | 3.50% | 3.46% | 3.47% | 3.47% | 3.46% | 3.46% | 3.47% | 3.47% |
Intercom | 2.77% | 2.77% | 2.79% | 2.79% | 2.80% | 2.80% | 2.80% | 2.80% | 2.80% | 2.80% | 2.80% |
Tidio | 1.21% | 1.24% | 1.19% | 1.14% | 1.12% | 1.12% | 1.10% | 1.07% | 1.07% | 1.07% | 1.10% |
LiveChat | 0.98% | 0.96% | 0.96% | 0.96% | 0.97% | 0.97% | 0.97% | 0.97% | 0.97% | 0.97% | 0.97% |
Crisp Live Chat | 0.85% | 0.86% | 0.86% | 0.86% | 0.86% | 0.87% | 0.87% | 0.84% | 0.84% | 0.84% | 0.84% |
Pure Chat | 0.70% | 0.71% | 0.71% | 0.71% | 0.66% | 0.66% | 0.66% | 0.66% | 0.66% | 0.66% | 0.66% |
HubSpot Chat | 0.53% | 0.50% | 0.51% | 0.51% | 0.48% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% | 0.51% |
Drift | 0.48% | 0.48% | 0.48% | 0.48% | 0.48% | 0.46% | 0.46% | 0.46% | 0.46% | 0.46% | 0.46% |
Salesforce Service Cloud | 0.40% | 0.40% | 0.41% | 0.41% | 0.41% | 0.36% | 0.36% | 0.41% | 0.41% | 0.41% | 0.41% |
Chatra | 0.38% | 0.38% | 0.38% | 0.38% | 0.38% | 0.38% | 0.38% | 0.38% | 0.38% | 0.38% | 0.38% |
Chaport | 0.15% | 0.15% | 0.15% | 0.15% | 0.15% | 0.15% | 0.15% | 0.15% | 0.15% | 0.15% | 0.15% |
Helpscout | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% |
Gorgias | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% |
LiveZilla | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% |
MyLiveChat | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% |
GoSquared | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% |
Freshchat | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% |
Olark | 0.08% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% |
LivePerson | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% |
Pipedrive | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% |
Re:amaze | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% | 0.05% |
SnapEngage | 0.05% | 0.05% | 0.05% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% |
Chatwoot | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% |
Comm100 | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% |
Czater | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% |
Facebook Chat Plugin | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% |
Oct8ne | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% |
Rocket.Chat | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% |
Trengo | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% | 0.03% |