Live Chat Usage Statistics and Market Share in Philippines (.ph)
We are tracking usage statistics and market share of 28 web technologies in Live Chat in Philippines (.ph). In April 2024 the most popular web technology in Live Chat in Philippines (.ph) is Tawk.to with 24% market share. In second place there is ManyChat with 17% market share. After that there are Intercom with 11%, Zendesk Chat with 7% and HubSpot Chat with 7% market share. Top 5 web technologies together have 66% market share. The remaining 23 web technologies in Live Chat have a combined market share of 34%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 28 different technologies in Live Chat.
There are 472 websites using Live Chat in Philippines (.ph websites) in out database.
Live Chat Usage Statistics and Market Share in Philippines (.ph) in April 2024
#1 Tawk.to 
23.52%
#2 ManyChat 
17.37%
#3 Intercom 
10.59%
#4 Zendesk Chat 
9.11%
#5 HubSpot Chat 
7.20%
#6 Tidio 
3.81%
#7 Salesforce Service Cloud 
3.39%
#8 Facebook Chat Plugin 
2.97%
#9 LiveChat 
2.97%
#10 Crisp Live Chat 
2.75%
#11 Pure Chat 
2.12%
#12 MyLiveChat 
1.91%
#13 Chatra 
1.48%
#14 Drift 
1.48%
#15 Olark 
1.48%
#16 Pipedrive 
1.27%
#17 Freshchat 
1.06%
#18 SnapEngage 
1.06%
#19 Smartsupp 
0.85%
#20 Chaport 
0.64%
#21 LivePerson 
0.64%
#22 Helpscout 
0.42%
#23 Kustomer 
0.42%
#24 LiveAgent 
0.42%
#25 LiveZilla 
0.42%
#26 Ada 
0.21%
#27 Gorgias 
0.21%
#28 yellow.ai 
0.21%
Technologies in Live Chat in Philippines (.ph)
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Facebook Chat Plugin
Facebook Chat Plugin is a website plugin that businesses with a Facebook Page can install on their website.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Drift
Drift is a conversational marketing platform.
Olark
Olark is a cloud-based live chat solution.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
Chaport
Chaport is a multi-channel live chat and chatbot software for business.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
Helpscout
Helpscout is a customer service platform including email, a knowledge base tool and live chat.
Kustomer
Kustomer is a CRM platform.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
LiveZilla
LiveZilla is a web-based live support platform.
Ada
Ada is an automated customer experience company that provides chat bots used in customer support.
Gorgias
Gorgias is a helpdesk and chat solution designed for ecommerce stores.
yellow.ai
yellow.ai provides chatbot and automation services.
Live Chat Market Share History in Philippines (.ph) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 23.79% | 24.02% | 24.01% | 24.01% | 23.95% | 23.90% | 23.58% | 23.63% | 23.68% | 23.62% | 23.52% |
| ManyChat | 17.74% | 17.81% | 18.37% | 17.95% | 18.07% | 18.03% | 18.11% | 17.72% | 17.76% | 17.45% | 17.37% |
| Intercom | 10.08% | 10.35% | 10.02% | 10.02% | 10.08% | 10.06% | 10.53% | 10.55% | 10.57% | 10.64% | 10.59% |
| Zendesk Chat | 10.08% | 9.11% | 9.19% | 9.19% | 9.24% | 9.22% | 9.26% | 9.28% | 9.30% | 9.15% | 9.11% |
| HubSpot Chat | 6.65% | 6.63% | 6.89% | 6.89% | 6.72% | 6.71% | 6.53% | 6.75% | 6.55% | 7.02% | 7.20% |
| Tidio | 4.03% | 3.73% | 3.76% | 3.76% | 3.78% | 3.77% | 3.79% | 3.80% | 3.81% | 3.83% | 3.81% |
| LiveChat | 2.82% | 2.90% | 2.92% | 2.92% | 2.94% | 2.94% | 2.95% | 2.95% | 2.96% | 2.98% | 2.97% |
| Crisp Live Chat | 2.82% | 2.69% | 2.71% | 2.92% | 2.94% | 2.94% | 2.74% | 2.74% | 2.75% | 2.77% | 2.75% |
| Facebook Chat Plugin | 2.82% | 3.11% | 2.92% | 2.92% | 2.94% | 2.94% | 2.95% | 2.95% | 2.96% | 2.98% | 2.97% |
| Salesforce Service Cloud | 3.23% | 3.31% | 3.34% | 3.34% | 3.36% | 3.35% | 3.37% | 3.38% | 3.38% | 3.40% | 3.39% |
| MyLiveChat | 2.22% | 1.86% | 1.88% | 1.88% | 1.89% | 1.89% | 1.89% | 1.90% | 1.90% | 1.91% | 1.91% |
| Pure Chat | 2.02% | 2.07% | 2.09% | 2.09% | 2.10% | 2.10% | 2.11% | 2.11% | 2.11% | 2.13% | 2.12% |
| Chatra | 1.61% | 1.45% | 1.46% | 1.46% | 1.47% | 1.47% | 1.47% | 1.48% | 1.48% | 1.49% | 1.48% |
| Drift | 1.61% | 1.66% | 1.25% | 1.46% | 1.05% | 1.26% | 1.26% | 1.27% | 1.27% | 1.28% | 1.48% |
| Pipedrive | 1.21% | 1.24% | 1.25% | 1.25% | 1.26% | 1.26% | 1.26% | 1.27% | 1.27% | 1.28% | 1.27% |
| SnapEngage | 1.01% | 1.04% | 0.84% | 1.04% | 1.05% | 1.05% | 1.05% | 1.05% | 1.06% | 1.06% | 1.06% |
| Freshchat | 1.01% | 1.04% | 1.04% | 1.04% | 1.05% | 1.05% | 1.05% | 1.05% | 1.06% | 1.06% | 1.06% |
| Helpscout | 0.60% | 0.41% | 0.42% | 0.42% | 0.42% | 0.42% | 0.42% | 0.42% | 0.42% | 0.43% | 0.42% |
| Smartsupp | 0.81% | 0.83% | 0.84% | 0.84% | 0.84% | 0.84% | 0.84% | 0.84% | 0.85% | 0.85% | 0.85% |
| LiveAgent | 0.40% | 0.41% | 0.42% | 0.42% | 0.42% | 0.42% | 0.42% | 0.42% | 0.42% | 0.43% | 0.42% |
| LivePerson | 0.60% | 0.62% | 0.63% | 0.63% | 0.63% | 0.63% | 0.63% | 0.63% | 0.63% | 0.64% | 0.64% |
| LiveZilla | 0.60% | 0.62% | 0.63% | 0.42% | 0.21% | 0.42% | 0.42% | 0.42% | 0.42% | 0.43% | 0.42% |
| Chaport | 0.60% | 0.62% | 0.63% | 0.63% | 0.63% | 0.63% | 0.63% | 0.63% | 0.63% | 0.64% | 0.64% |
| Kustomer | 0.40% | 0.41% | 0.42% | 0.42% | 0.42% | 0.42% | 0.42% | 0.42% | 0.42% | 0.43% | 0.42% |
| Olark | 0.60% | 1.24% | 1.25% | 1.04% | 1.47% | 1.47% | 1.47% | 1.48% | 1.48% | 1.49% | 1.48% |
| Ada | 0.20% | 0.21% | 0.21% | 0.42% | 0.42% | 0.42% | 0.42% | 0.42% | 0.42% | 0.21% | 0.21% |
| Gorgias | 0.20% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% | 0.21% |