Live Chat Usage Statistics and Market Share in Anguilla (.ai)
We are tracking usage statistics and market share of 25 web technologies in Live Chat in Anguilla (.ai). In April 2024 the most popular web technology in Live Chat in Anguilla (.ai) is Intercom with 55% market share. In second place there is HubSpot Chat with 20% market share. After that there are Crisp Live Chat with 6%, Pipedrive with 5% and Salesforce Service Cloud with 5% market share. Top 5 web technologies together have 90% market share. The remaining 20 web technologies in Live Chat have a combined market share of 10%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 25 different technologies in Live Chat.
There are 964 websites using Live Chat in Anguilla (.ai websites) in out database.
Live Chat Usage Statistics and Market Share in Anguilla (.ai) in April 2024
#1 Intercom 
55.39%
#2 HubSpot Chat 
20.12%
#3 Crisp Live Chat 
5.60%
#4 Pipedrive 
4.56%
#5 Salesforce Service Cloud 
4.56%
#6 Drift 
4.36%
#7 Tidio 
1.35%
#8 Olark 
0.73%
#9 Smartsupp 
0.41%
#10 Ada 
0.31%
#11 Chatwoot 
0.31%
#12 Pure Chat 
0.31%
#13 Chatra 
0.21%
#14 Comm100 
0.21%
#15 Gladly 
0.21%
#16 LivePerson 
0.21%
#17 ManyChat 
0.21%
#18 Tawk.to 
0.21%
#19 Apple Business Chat 
0.10%
#20 Freshchat 
0.10%
#21 Haptik 
0.10%
#22 MyLiveChat 
0.10%
#23 Rocket.Chat 
0.10%
#24 SnapEngage 
0.10%
#25 yellow.ai 
0.10%
Technologies in Live Chat in Anguilla (.ai)
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Drift
Drift is a conversational marketing platform.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Olark
Olark is a cloud-based live chat solution.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
Ada
Ada is an automated customer experience company that provides chat bots used in customer support.
Chatwoot
Chatwoot is a customer support tool for instant messaging channels.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Comm100
Comm100 is a provider of customer service and communication products.
Gladly
Gladly is a customer service platform.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Apple Business Chat
Apple Business Chat is a service from Apple that allows your organization to directly chat with your customers using the Messages app.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
Haptik
Haptik is an Indian enterprise conversational AI platform founded in August 2013, and acquired by Reliance Industries Limited in 2019.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
Rocket.Chat
Rocket.Chat is a communication hub that facilitates team collaboration and organizes conversations.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
yellow.ai
yellow.ai provides chatbot and automation services.
Live Chat Market Share History in Anguilla (.ai) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Intercom | 60.77% | 60.63% | 60.82% | 60.51% | 60.65% | 60.17% | 56.72% | 56.66% | 56.82% | 55.63% | 55.39% |
| HubSpot Chat | 15.77% | 15.70% | 15.52% | 15.48% | 15.44% | 15.91% | 19.00% | 19.17% | 19.03% | 20.21% | 20.12% |
| Drift | 4.62% | 4.64% | 4.73% | 4.74% | 4.67% | 4.67% | 4.91% | 4.72% | 4.64% | 4.38% | 4.36% |
| Crisp Live Chat | 5.31% | 5.34% | 5.28% | 5.21% | 5.23% | 5.23% | 5.84% | 5.67% | 5.68% | 5.63% | 5.60% |
| Pipedrive | 3.38% | 3.40% | 3.41% | 3.48% | 3.48% | 3.48% | 3.71% | 3.78% | 3.79% | 4.58% | 4.56% |
| Tawk.to | 0.69% | 0.70% | 0.70% | 0.71% | 0.71% | 0.71% | 0.19% | 0.19% | 0.19% | 0.21% | 0.21% |
| Tidio | 1.54% | 1.55% | 1.55% | 1.58% | 1.58% | 1.58% | 1.76% | 1.70% | 1.70% | 1.35% | 1.35% |
| ManyChat | 0.46% | 0.46% | 0.47% | 0.47% | 0.48% | 0.48% | 0.19% | 0.19% | 0.19% | 0.21% | 0.21% |
| Salesforce Service Cloud | 4.00% | 4.02% | 4.03% | 4.11% | 4.12% | 4.12% | 4.26% | 4.53% | 4.55% | 4.17% | 4.56% |
| Pure Chat | 0.38% | 0.39% | 0.39% | 0.39% | 0.40% | 0.40% | 0.28% | 0.28% | 0.28% | 0.31% | 0.31% |
| Smartsupp | 0.38% | 0.39% | 0.39% | 0.39% | 0.40% | 0.40% | 0.37% | 0.38% | 0.38% | 0.42% | 0.41% |
| Chatra | 0.31% | 0.31% | 0.31% | 0.32% | 0.32% | 0.32% | 0.28% | 0.28% | 0.28% | 0.21% | 0.21% |
| Olark | 0.54% | 0.54% | 0.54% | 0.63% | 0.63% | 0.63% | 0.74% | 0.76% | 0.76% | 0.73% | 0.73% |
| Rocket.Chat | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.09% | 0.09% | 0.09% | 0.10% | 0.10% |
| Chatwoot | 0.15% | 0.23% | 0.16% | 0.24% | 0.16% | 0.16% | 0.46% | 0.38% | 0.38% | 0.31% | 0.31% |
| Comm100 | 0.15% | 0.15% | 0.16% | 0.16% | 0.16% | 0.16% | 0.19% | 0.19% | 0.19% | 0.21% | 0.21% |
| Haptik | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.09% | 0.09% | 0.09% | 0.10% | 0.10% |
| MyLiveChat | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.09% | 0.09% | 0.09% | 0.10% | 0.10% |
| yellow.ai | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.08% | 0.09% | 0.09% | 0.09% | 0.10% | 0.10% |