.ng websites Live Chat Usage Statistics and Market Share in Nigeria (.ng)

We are tracking usage statistics and market share of 22 web technologies in Live Chat in Nigeria (.ng). In March 2024 the most popular web technology in Live Chat in Nigeria (.ng) is Tawk.to with 61% market share. In second place there is Intercom with 13% market share. After that there are Drift with 4%, Zendesk Chat with 3% and Crisp Live Chat with 3% market share. Top 5 web technologies together have 85% market share. The remaining 17 web technologies in Live Chat have a combined market share of 15%. Global Live Chat market share report is available here.

Live Chat Market Share in Nigeria (.ng) in March 2024
About Live Chat

LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.

We are tracking 22 different technologies in Live Chat.

There are 921 websites using Live Chat in Nigeria (.ng websites) in out database.

Live Chat Usage Statistics and Market Share in Nigeria (.ng) in March 2024
Technologies in Live Chat in Nigeria (.ng)
  • Tawk.to Tawk.to

    Tawk.to is a free live chat software to chat with visitors on your website.

  • Intercom Intercom

    Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.

  • Drift Drift

    Drift is a conversational marketing platform.

  • Zendesk Chat Zendesk Chat

    Zendesk Chat is a live chat and communication widget.

  • Crisp Live Chat Crisp Live Chat

    Crisp Live Chat is a live chat solution with free and paid options.

  • Tidio Tidio

    Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

  • LiveChat LiveChat

    LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.

  • Smartsupp Smartsupp

    Smartsupp is a live chat tool that offers visitor recording feature.

  • HubSpot Chat HubSpot Chat

    HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.

  • ManyChat ManyChat

    ManyChat is a service that allows you to create chatbots for Facebook Messenger.

  • MyLiveChat MyLiveChat

    MyLiveChat is a live chat developed by CuteSoft.

  • Callbell Callbell

    Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels.

  • Pure Chat Pure Chat

    Pure Chat is a live chat solution for small to mid-sized teams.

  • Chatra Chatra

    Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.

  • Freshchat Freshchat

    Freshchat is a cloud-hosted live messaging and engagement application.

  • Salesforce Service Cloud Salesforce Service Cloud

    Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.

  • JivoChat JivoChat

    JivoChat is a live chat solution for websites offering customizable web and mobile chat widgets.

  • SnapEngage SnapEngage

    SnapEngage is a live chat solution that caters to businesses across various industries.

  • WidgetWhats WidgetWhats

    WidgetWhats is a fully customizable chat widget with appearance, text, color, button style and position.

  • Chaport Chaport

    Chaport is a multi-channel live chat and chatbot software for business.

  • LiveAgent LiveAgent

    LiveAgent is an online live chat platform. The software provides a ticket management system.

  • LivePerson LivePerson

    LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.

Live Chat Market Share History in Nigeria (.ng) in Last 12 Months
Technology May 2023June 2023July 2023August 2023September 2023October 2023November 2023December 2023January 2024February 2024March 2024
Tawk.to62.41%62.17%61.91%61.49%61.56%61.48%61.55%61.30%61.30%61.30%61.35%
Intercom12.36%12.75%13.09%13.38%13.25%13.28%13.29%13.48%13.48%13.48%13.46%
Zendesk Chat4.82%4.46%4.40%4.42%4.45%4.46%4.47%4.46%4.46%4.46%4.45%
Drift4.40%4.46%4.40%4.42%4.45%4.46%4.47%4.46%4.46%4.46%4.45%
Crisp Live Chat2.72%2.76%2.90%2.91%2.93%2.94%2.83%2.83%2.83%2.83%2.82%
Tidio2.72%2.66%2.68%2.70%2.61%2.61%2.61%2.61%2.61%2.61%2.61%
LiveChat2.09%2.02%1.93%1.94%1.95%1.96%1.96%1.96%1.96%1.96%1.95%
Smartsupp1.47%1.49%1.50%1.51%1.52%1.52%1.53%1.52%1.52%1.52%1.52%
HubSpot Chat1.26%1.28%1.29%1.08%1.09%1.09%1.09%1.20%1.20%1.20%1.19%
ManyChat1.05%1.06%1.07%1.08%1.09%1.09%1.09%1.09%1.09%1.09%1.09%
MyLiveChat0.84%0.85%0.75%0.97%0.98%0.98%0.98%0.98%0.98%0.98%0.98%
Callbell0.73%0.74%0.75%0.76%0.76%0.76%0.76%0.76%0.76%0.76%0.76%
Pure Chat0.73%0.74%0.75%0.76%0.76%0.76%0.76%0.76%0.76%0.76%0.76%
Chatra0.63%0.64%0.64%0.65%0.65%0.65%0.65%0.65%0.65%0.65%0.65%
Salesforce Service Cloud0.42%0.43%0.43%0.43%0.43%0.44%0.44%0.43%0.43%0.43%0.43%
Freshchat0.42%0.53%0.54%0.54%0.54%0.54%0.54%0.54%0.54%0.54%0.54%
JivoChat0.21%0.21%0.21%0.22%0.22%0.22%0.22%0.22%0.22%0.22%0.22%
SnapEngage0.21%0.21%0.21%0.22%0.22%0.22%0.22%0.22%0.22%0.22%0.22%
WidgetWhats0.21%0.21%0.21%0.22%0.22%0.22%0.22%0.22%0.22%0.22%0.22%
Chaport0.10%0.11%0.11%0.11%0.11%0.11%0.11%0.11%0.11%0.11%0.11%
LiveAgent0.10%0.11%0.11%0.11%0.11%0.11%0.11%0.11%0.11%0.11%0.11%
LivePerson0.10%0.11%0.11%0.11%0.11%0.11%0.11%0.11%0.11%0.11%0.11%
Websites using Live Chat in other countries
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