.ru websites Live Chat Usage Statistics and Market Share in Russia (.ru)

We are tracking usage statistics and market share of 39 web technologies in Live Chat in Russia (.ru). In March 2024 the most popular web technology in Live Chat in Russia (.ru) is Envybox with 41% market share. In second place there is Yandex.Messenger with 18% market share. After that there are Chatra with 13%, Intercom with 5% and JivoChat with 5% market share. Top 5 web technologies together have 82% market share. The remaining 34 web technologies in Live Chat have a combined market share of 18%. Global Live Chat market share report is available here.

Live Chat Market Share in Russia (.ru) in March 2024
About Live Chat

LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.

We are tracking 39 different technologies in Live Chat.

There are 16,408 websites using Live Chat in Russia (.ru websites) in out database.

Live Chat Usage Statistics and Market Share in Russia (.ru) in March 2024
Technologies in Live Chat in Russia (.ru)
  • Envybox Envybox

    Envybox is a multiservice for increasing sales.

  • Yandex.Messenger Yandex.Messenger

    Yandex.Messenger is an instant messaging application.

  • Chatra Chatra

    Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.

  • Intercom Intercom

    Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.

  • JivoChat JivoChat

    JivoChat is a live chat solution for websites offering customizable web and mobile chat widgets.

  • Tawk.to Tawk.to

    Tawk.to is a free live chat software to chat with visitors on your website.

  • Zendesk Chat Zendesk Chat

    Zendesk Chat is a live chat and communication widget.

  • ManyChat ManyChat

    ManyChat is a service that allows you to create chatbots for Facebook Messenger.

  • LiveChat LiveChat

    LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.

  • Apple Business Chat Apple Business Chat

    Apple Business Chat is a service from Apple that allows your organization to directly chat with your customers using the Messages app.

  • Smartsupp Smartsupp

    Smartsupp is a live chat tool that offers visitor recording feature.

  • Chaport Chaport

    Chaport is a multi-channel live chat and chatbot software for business.

  • Crisp Live Chat Crisp Live Chat

    Crisp Live Chat is a live chat solution with free and paid options.

  • Tidio Tidio

    Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

  • GoSquared GoSquared

  • HubSpot Chat HubSpot Chat

    HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.

  • Olark Olark

    Olark is a cloud-based live chat solution.

  • Salesforce Service Cloud Salesforce Service Cloud

    Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.

  • Drift Drift

    Drift is a conversational marketing platform.

  • LiveZilla LiveZilla

    LiveZilla is a web-based live support platform.

  • Pure Chat Pure Chat

    Pure Chat is a live chat solution for small to mid-sized teams.

  • LivePerson LivePerson

    LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.

  • LiveAgent LiveAgent

    LiveAgent is an online live chat platform. The software provides a ticket management system.

  • Pipedrive Pipedrive

    Pipedrive is a cloud-based sales CRM.

  • Freshchat Freshchat

    Freshchat is a cloud-hosted live messaging and engagement application.

  • MyLiveChat MyLiveChat

    MyLiveChat is a live chat developed by CuteSoft.

  • SnapEngage SnapEngage

    SnapEngage is a live chat solution that caters to businesses across various industries.

  • Helpscout Helpscout

    Helpscout is a customer service platform including email, a knowledge base tool and live chat.

  • Comm100 Comm100

    Comm100 is a provider of customer service and communication products.

  • Chatwoot Chatwoot

    Chatwoot is a customer support tool for instant messaging channels.

  • yellow.ai yellow.ai

    yellow.ai provides chatbot and automation services.

  • Rocket.Chat Rocket.Chat

    Rocket.Chat is a communication hub that facilitates team collaboration and organizes conversations.

  • Ada Ada

    Ada is an automated customer experience company that provides chat bots used in customer support.

  • Kustomer Kustomer

    Kustomer is a CRM platform.

  • Oct8ne Oct8ne

    Oct8ne is a visual customer service software.

  • WidgetWhats WidgetWhats

    WidgetWhats is a fully customizable chat widget with appearance, text, color, button style and position.

  • Bold Chat Bold Chat

    BoldChat is a live chat platform.

  • Facebook Chat Plugin Facebook Chat Plugin

    Facebook Chat Plugin is a website plugin that businesses with a Facebook Page can install on their website.

  • Re:amaze Re:amaze

    Re:amaze is a multi-brand customer service, live chat, and help desk solution.

Live Chat Market Share History in Russia (.ru) in Last 12 Months
Technology May 2023June 2023July 2023August 2023September 2023October 2023November 2023December 2023January 2024February 2024March 2024
Envybox39.07%39.75%40.18%40.31%40.62%40.92%41.00%41.04%41.03%41.03%41.27%
Yandex.Messenger18.25%18.04%17.85%17.85%17.72%17.59%17.57%17.54%17.55%17.56%17.50%
Chatra13.15%13.06%13.01%13.01%12.97%12.94%12.87%12.88%12.89%12.89%12.82%
Intercom11.73%11.61%11.55%11.52%11.51%11.43%11.43%11.42%11.42%11.42%11.40%
JivoChat5.72%5.65%5.59%5.51%5.45%5.45%5.40%5.44%5.41%5.42%5.38%
Tawk.to4.51%4.45%4.40%4.38%4.35%4.32%4.31%4.31%4.31%4.32%4.28%
Zendesk Chat1.91%1.86%1.83%1.82%1.81%1.80%1.79%1.79%1.79%1.79%1.79%
ManyChat0.88%0.86%0.86%0.87%0.87%0.87%0.87%0.85%0.85%0.85%0.87%
LiveChat0.52%0.50%0.50%0.50%0.50%0.48%0.48%0.48%0.48%0.48%0.48%
Smartsupp0.40%0.40%0.40%0.40%0.40%0.40%0.40%0.40%0.40%0.40%0.40%
Crisp Live Chat0.37%0.36%0.36%0.36%0.36%0.35%0.35%0.35%0.35%0.35%0.35%
Tidio0.37%0.35%0.35%0.35%0.34%0.34%0.34%0.34%0.34%0.34%0.34%
Apple Business Chat0.37%0.41%0.45%0.40%0.42%0.43%0.45%0.43%0.43%0.44%0.43%
GoSquared0.35%0.35%0.33%0.29%0.29%0.29%0.29%0.29%0.29%0.29%0.29%
HubSpot Chat0.35%0.31%0.31%0.32%0.29%0.28%0.30%0.29%0.30%0.29%0.29%
Chaport0.33%0.34%0.34%0.35%0.35%0.35%0.38%0.38%0.38%0.38%0.38%
Salesforce Service Cloud0.30%0.30%0.29%0.29%0.28%0.27%0.29%0.29%0.29%0.29%0.28%
Drift0.24%0.23%0.23%0.23%0.24%0.24%0.24%0.24%0.24%0.24%0.24%
Olark0.23%0.24%0.25%0.28%0.28%0.28%0.27%0.27%0.27%0.27%0.29%
LiveZilla0.17%0.17%0.17%0.17%0.17%0.17%0.17%0.17%0.17%0.16%0.16%
Pure Chat0.14%0.14%0.14%0.14%0.14%0.13%0.13%0.13%0.13%0.13%0.13%
LiveAgent0.11%0.10%0.10%0.11%0.11%0.10%0.10%0.10%0.10%0.10%0.10%
LivePerson0.11%0.10%0.11%0.12%0.12%0.12%0.12%0.12%0.12%0.12%0.12%
Freshchat0.06%0.06%0.06%0.06%0.06%0.06%0.05%0.05%0.05%0.05%0.05%
MyLiveChat0.06%0.06%0.06%0.06%0.06%0.06%0.05%0.05%0.05%0.05%0.05%
Pipedrive0.05%0.05%0.05%0.06%0.06%0.06%0.06%0.06%0.06%0.06%0.06%
SnapEngage0.06%0.06%0.05%0.05%0.05%0.05%0.05%0.05%0.05%0.05%0.05%
Chatwoot0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.02%
Helpscout0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%
Comm1000.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%0.03%
yellow.ai0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%
Kustomer0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Oct8ne0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Rocket.Chat0.01%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%
WidgetWhats0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Ada0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Bold Chat0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Facebook Chat Plugin0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Re:amaze0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%0.01%
Websites using Live Chat in other countries
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