Live Chat Usage Statistics and Market Share in Rwanda (.rw)
We are tracking usage statistics and market share of 9 web technologies in Live Chat in Rwanda (.rw). In May 2024 the most popular web technology in Live Chat in Rwanda (.rw) is Tawk.to with 45% market share. In second place there is Crisp Live Chat with 10% market share. After that there are Drift with 10%, Tidio with 5% and Chatra with 5% market share. Top 5 web technologies together have 75% market share. The remaining 4 web technologies in Live Chat have a combined market share of 25%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 9 different technologies in Live Chat.
There are 20 websites using Live Chat in Rwanda (.rw websites) in out database.
Live Chat Usage Statistics and Market Share in Rwanda (.rw) in April 2024
#1 Tawk.to 
45.00%
#2 Crisp Live Chat 
10.00%
#3 Drift 
10.00%
#4 Tidio 
10.00%
#5 Chatra 
5.00%
#6 Pure Chat 
5.00%
#7 Smartsupp 
5.00%
#8 WidgetWhats 
5.00%
#9 Zendesk Chat 
5.00%
Technologies in Live Chat in Rwanda (.rw)
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Drift
Drift is a conversational marketing platform.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Pure Chat
Pure Chat is a live chat solution for small to mid-sized teams.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
WidgetWhats
WidgetWhats is a fully customizable chat widget with appearance, text, color, button style and position.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
Live Chat Market Share History in Rwanda (.rw) in Last 12 Months
| Technology | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 | May 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 42.86% | 45.00% | 45.00% | 45.00% | 45.00% | 45.00% | 45.00% | 45.00% | 45.00% | 45.00% | 45.00% |
| Tidio | 14.29% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% |
| Crisp Live Chat | 9.52% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% |
| Drift | 9.52% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% |
| Chatra | 4.76% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% |
| Pure Chat | 4.76% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% |
| Smartsupp | 4.76% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% |
| WidgetWhats | 4.76% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% |
| Zendesk Chat | 4.76% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% | 5.00% |