Live Chat Usage Statistics and Market Share in Guatemala (.gt)
We are tracking usage statistics and market share of 22 web technologies in Live Chat in Guatemala (.gt). In May 2024 the most popular web technology in Live Chat in Guatemala (.gt) is Tawk.to with 23% market share. In second place there is HubSpot Chat with 12% market share. After that there are Intercom with 11%, Zendesk Chat with 6% and LiveChat with 6% market share. Top 5 web technologies together have 58% market share. The remaining 17 web technologies in Live Chat have a combined market share of 42%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 22 different technologies in Live Chat.
There are 107 websites using Live Chat in Guatemala (.gt websites) in out database.
Live Chat Usage Statistics and Market Share in Guatemala (.gt) in May 2024
#1 Tawk.to 
23.36%
#2 HubSpot Chat 
12.15%
#3 Intercom 
11.21%
#4 Zendesk Chat 
10.28%
#5 LiveChat 
5.61%
#6 ManyChat 
5.61%
#7 Tidio 
5.61%
#8 Smartsupp 
4.67%
#9 Salesforce Service Cloud 
3.74%
#10 Crisp Live Chat 
2.80%
#11 Zendesk 
2.80%
#12 Callbell 
1.87%
#13 Comm100 
1.87%
#14 Chatra 
0.93%
#15 Czater 
0.93%
#16 Drift 
0.93%
#17 Freshchat 
0.93%
#18 LivePerson 
0.93%
#19 MyLiveChat 
0.93%
#20 Oct8ne 
0.93%
#21 Olark 
0.93%
#22 Re:amaze 
0.93%
Technologies in Live Chat in Guatemala (.gt)
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Zendesk
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.
Callbell
Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels.
Comm100
Comm100 is a provider of customer service and communication products.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
Czater
Czater is an live chat solution with extended CRM and videochat features.
Drift
Drift is a conversational marketing platform.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
Oct8ne
Oct8ne is a visual customer service software.
Olark
Olark is a cloud-based live chat solution.
Re:amaze
Re:amaze is a multi-brand customer service, live chat, and help desk solution.
Live Chat Market Share History in Guatemala (.gt) in Last 12 Months
| Technology | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 | May 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 23.64% | 24.07% | 23.81% | 23.58% | 23.58% | 23.58% | 23.58% | 23.58% | 23.58% | 23.36% | 23.36% |
| HubSpot Chat | 12.73% | 12.04% | 12.38% | 12.26% | 12.26% | 12.26% | 12.26% | 12.26% | 12.26% | 12.15% | 12.15% |
| Intercom | 10.91% | 11.11% | 11.43% | 11.32% | 11.32% | 11.32% | 11.32% | 11.32% | 11.32% | 11.21% | 11.21% |
| Zendesk Chat | 10.00% | 10.19% | 10.48% | 10.38% | 10.38% | 10.38% | 10.38% | 10.38% | 10.38% | 10.28% | 10.28% |
| LiveChat | 5.45% | 5.56% | 5.71% | 5.66% | 5.66% | 5.66% | 5.66% | 5.66% | 5.66% | 5.61% | 5.61% |
| ManyChat | 5.45% | 5.56% | 5.71% | 5.66% | 5.66% | 5.66% | 5.66% | 5.66% | 5.66% | 5.61% | 5.61% |
| Salesforce Service Cloud | 5.45% | 3.70% | 3.81% | 3.77% | 3.77% | 3.77% | 3.77% | 3.77% | 3.77% | 3.74% | 3.74% |
| Tidio | 5.45% | 5.56% | 5.71% | 5.66% | 5.66% | 5.66% | 5.66% | 5.66% | 5.66% | 5.61% | 5.61% |
| Smartsupp | 4.55% | 4.63% | 4.76% | 4.72% | 4.72% | 4.72% | 4.72% | 4.72% | 4.72% | 4.67% | 4.67% |
| Crisp Live Chat | 2.73% | 2.78% | 2.86% | 2.83% | 2.83% | 2.83% | 2.83% | 2.83% | 2.83% | 2.80% | 2.80% |
| Zendesk | 2.73% | 2.78% | 2.86% | 2.83% | 2.83% | 2.83% | 2.83% | 2.83% | 2.83% | 2.80% | 2.80% |
| Comm100 | 1.82% | 1.85% | 1.90% | 1.89% | 1.89% | 1.89% | 1.89% | 1.89% | 1.89% | 1.87% | 1.87% |
| Chatra | 0.91% | 0.93% | 0.95% | 0.94% | 0.94% | 0.94% | 0.94% | 0.94% | 0.94% | 0.93% | 0.93% |
| Czater | 0.91% | 0.93% | 0.95% | 0.94% | 0.94% | 0.94% | 0.94% | 0.94% | 0.94% | 0.93% | 0.93% |
| Drift | 0.91% | 0.93% | 0.95% | 0.94% | 0.94% | 0.94% | 0.94% | 0.94% | 0.94% | 0.93% | 0.93% |
| Freshchat | 0.91% | 0.93% | 0.95% | 0.94% | 0.94% | 0.94% | 0.94% | 0.94% | 0.94% | 0.93% | 0.93% |
| LivePerson | 0.91% | 0.93% | 0.95% | 0.94% | 0.94% | 0.94% | 0.94% | 0.94% | 0.94% | 0.93% | 0.93% |
| MyLiveChat | 0.91% | 0.93% | 0.95% | 0.94% | 0.94% | 0.94% | 0.94% | 0.94% | 0.94% | 0.93% | 0.93% |
| Oct8ne | 0.91% | 0.93% | 0.95% | 0.94% | 0.94% | 0.94% | 0.94% | 0.94% | 0.94% | 0.93% | 0.93% |