Live Chat Usage Statistics and Market Share in Ghana (.gh)
We are tracking usage statistics and market share of 14 web technologies in Live Chat in Ghana (.gh). In May 2024 the most popular web technology in Live Chat in Ghana (.gh) is Tawk.to with 44% market share. In second place there is Zendesk Chat with 9% market share. After that there are Crisp Live Chat with 7%, Smartsupp with 5% and Chatra with 5% market share. Top 5 web technologies together have 70% market share. The remaining 9 web technologies in Live Chat have a combined market share of 30%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 14 different technologies in Live Chat.
There are 43 websites using Live Chat in Ghana (.gh websites) in out database.
Live Chat Usage Statistics and Market Share in Ghana (.gh) in May 2024
#1 Tawk.to 
44.19%
#2 Zendesk Chat 
9.30%
#3 Crisp Live Chat 
6.98%
#4 Smartsupp 
6.98%
#5 Chatra 
4.65%
#6 HubSpot Chat 
4.65%
#7 Salesforce Service Cloud 
4.65%
#8 Tidio 
4.65%
#9 Callbell 
2.33%
#10 Chaport 
2.33%
#11 Drift 
2.33%
#12 Freshchat 
2.33%
#13 LiveAgent 
2.33%
#14 LiveChat 
2.33%
Technologies in Live Chat in Ghana (.gh)
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Callbell
Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels.
Chaport
Chaport is a multi-channel live chat and chatbot software for business.
Drift
Drift is a conversational marketing platform.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
LiveAgent
LiveAgent is an online live chat platform. The software provides a ticket management system.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
Live Chat Market Share History in Ghana (.gh) in Last 12 Months
| Technology | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 | May 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 47.62% | 47.62% | 46.51% | 47.73% | 46.51% | 46.51% | 46.51% | 46.51% | 44.19% | 44.19% | 44.19% |
| Zendesk Chat | 9.52% | 9.52% | 9.30% | 9.09% | 9.30% | 9.30% | 9.30% | 9.30% | 9.30% | 9.30% | 9.30% |
| Smartsupp | 7.14% | 7.14% | 6.98% | 6.82% | 6.98% | 6.98% | 6.98% | 6.98% | 6.98% | 6.98% | 6.98% |
| Chatra | 4.76% | 4.76% | 4.65% | 4.55% | 4.65% | 4.65% | 4.65% | 4.65% | 4.65% | 4.65% | 4.65% |
| Crisp Live Chat | 4.76% | 4.76% | 4.65% | 4.55% | 4.65% | 4.65% | 4.65% | 4.65% | 6.98% | 6.98% | 6.98% |
| LiveChat | 2.38% | 2.38% | 2.33% | 2.27% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% |
| Salesforce Service Cloud | 4.76% | 4.76% | 4.65% | 4.55% | 4.65% | 4.65% | 4.65% | 4.65% | 4.65% | 4.65% | 4.65% |
| Callbell | 2.38% | 2.38% | 2.33% | 2.27% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% |
| Chaport | 2.38% | 2.38% | 2.33% | 2.27% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% |
| Drift | 2.38% | 2.38% | 2.33% | 2.27% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% |
| Freshchat | 2.38% | 2.38% | 2.33% | 2.27% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% |
| HubSpot Chat | 4.76% | 4.76% | 4.65% | 4.55% | 4.65% | 4.65% | 4.65% | 4.65% | 4.65% | 4.65% | 4.65% |
| LiveAgent | 2.38% | 2.38% | 2.33% | 2.27% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% | 2.33% |
| Tidio | 2.38% | 2.38% | 4.65% | 4.55% | 4.65% | 4.65% | 4.65% | 4.65% | 4.65% | 4.65% | 4.65% |