Live Chat Usage Statistics and Market Share in Costa Rica (.cr)
We are tracking usage statistics and market share of 21 web technologies in Live Chat in Costa Rica (.cr). In April 2024 the most popular web technology in Live Chat in Costa Rica (.cr) is Tawk.to with 21% market share. In second place there is Zendesk Chat with 18% market share. After that there are HubSpot Chat with 11%, Intercom with 7% and Tidio with 7% market share. Top 5 web technologies together have 65% market share. The remaining 16 web technologies in Live Chat have a combined market share of 35%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 21 different technologies in Live Chat.
There are 94 websites using Live Chat in Costa Rica (.cr websites) in out database.
Live Chat Usage Statistics and Market Share in Costa Rica (.cr) in April 2024
#1 Tawk.to 
21.28%
#2 Zendesk Chat 
18.09%
#3 HubSpot Chat 
10.64%
#4 Intercom 
10.64%
#5 Tidio 
7.45%
#6 Salesforce Service Cloud 
6.38%
#7 Crisp Live Chat 
3.19%
#8 Smartsupp 
3.19%
#9 Chatra 
2.13%
#10 LiveChat 
2.13%
#11 ManyChat 
2.13%
#12 Olark 
2.13%
#13 Pipedrive 
2.13%
#14 Ada 
1.06%
#15 Bold Chat 
1.06%
#16 Callbell 
1.06%
#17 Drift 
1.06%
#18 Freshchat 
1.06%
#19 LivePerson 
1.06%
#20 MyLiveChat 
1.06%
#21 SnapEngage 
1.06%
Technologies in Live Chat in Costa Rica (.cr)
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
HubSpot Chat
HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
Chatra
Chatra is a cloud-based live chat platform aimed at small businesses and ecommerce retailers.
LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Olark
Olark is a cloud-based live chat solution.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Ada
Ada is an automated customer experience company that provides chat bots used in customer support.
Bold Chat
BoldChat is a live chat platform.
Callbell
Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels.
Drift
Drift is a conversational marketing platform.
Freshchat
Freshchat is a cloud-hosted live messaging and engagement application.
LivePerson
LivePerson is a publicly held, global technology company that develops conversational commerce and AI software.
MyLiveChat
MyLiveChat is a live chat developed by CuteSoft.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
Live Chat Market Share History in Costa Rica (.cr) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 22.86% | 20.79% | 20.20% | 22.22% | 21.88% | 21.88% | 22.11% | 22.11% | 21.28% | 21.28% | 21.28% |
| Zendesk Chat | 18.10% | 18.81% | 19.19% | 18.18% | 17.71% | 17.71% | 17.89% | 17.89% | 18.09% | 18.09% | 18.09% |
| Intercom | 11.43% | 11.88% | 12.12% | 10.10% | 10.42% | 10.42% | 10.53% | 10.53% | 10.64% | 10.64% | 10.64% |
| HubSpot Chat | 10.48% | 10.89% | 10.10% | 11.11% | 11.46% | 11.46% | 10.53% | 10.53% | 10.64% | 10.64% | 10.64% |
| Tidio | 6.67% | 6.93% | 7.07% | 7.07% | 7.29% | 7.29% | 7.37% | 7.37% | 7.45% | 7.45% | 7.45% |
| Salesforce Service Cloud | 5.71% | 5.94% | 6.06% | 6.06% | 6.25% | 6.25% | 6.32% | 6.32% | 6.38% | 6.38% | 6.38% |
| Crisp Live Chat | 2.86% | 2.97% | 3.03% | 3.03% | 3.13% | 3.13% | 3.16% | 3.16% | 3.19% | 3.19% | 3.19% |
| Smartsupp | 2.86% | 4.95% | 5.05% | 5.05% | 3.13% | 3.13% | 3.16% | 3.16% | 3.19% | 3.19% | 3.19% |
| Chatra | 1.90% | 1.98% | 2.02% | 2.02% | 2.08% | 2.08% | 2.11% | 2.11% | 2.13% | 2.13% | 2.13% |
| LiveChat | 1.90% | 1.98% | 2.02% | 2.02% | 2.08% | 2.08% | 2.11% | 2.11% | 2.13% | 2.13% | 2.13% |
| ManyChat | 1.90% | 1.98% | 2.02% | 2.02% | 2.08% | 2.08% | 2.11% | 2.11% | 2.13% | 2.13% | 2.13% |
| Pipedrive | 1.90% | 1.98% | 2.02% | 2.02% | 2.08% | 2.08% | 2.11% | 2.11% | 2.13% | 2.13% | 2.13% |
| Ada | 0.95% | 0.99% | 1.01% | 1.01% | 1.04% | 1.04% | 1.05% | 1.05% | 1.06% | 1.06% | 1.06% |
| Bold Chat | 0.95% | 0.99% | 1.01% | 1.01% | 1.04% | 1.04% | 1.05% | 1.05% | 1.06% | 1.06% | 1.06% |
| Drift | 0.95% | 0.99% | 1.01% | 1.01% | 1.04% | 1.04% | 1.05% | 1.05% | 1.06% | 1.06% | 1.06% |
| Freshchat | 0.95% | 0.99% | 1.01% | 1.01% | 1.04% | 1.04% | 1.05% | 1.05% | 1.06% | 1.06% | 1.06% |
| LivePerson | 0.95% | 0.99% | 1.01% | 1.01% | 1.04% | 1.04% | 1.05% | 1.05% | 1.06% | 1.06% | 1.06% |
| Olark | 1.90% | 1.98% | 2.02% | 2.02% | 2.08% | 2.08% | 2.11% | 2.11% | 2.13% | 2.13% | 2.13% |
| SnapEngage | 0.95% | 0.99% | 1.01% | 1.01% | 1.04% | 1.04% | 1.05% | 1.05% | 1.06% | 1.06% | 1.06% |