Live Chat Usage Statistics and Market Share in Ivory Coast (.ci)
We are tracking usage statistics and market share of 10 web technologies in Live Chat in Ivory Coast (.ci). In May 2024 the most popular web technology in Live Chat in Ivory Coast (.ci) is Tawk.to with 32% market share. In second place there is Smartsupp with 17% market share. After that there are Zendesk Chat with 12%, Crisp Live Chat with 10% and ManyChat with 10% market share. Top 5 web technologies together have 80% market share. The remaining 5 web technologies in Live Chat have a combined market share of 20%. Global Live Chat market share report is available here.
About Live Chat
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.
We are tracking 10 different technologies in Live Chat.
There are 41 websites using Live Chat in Ivory Coast (.ci websites) in out database.
Live Chat Usage Statistics and Market Share in Ivory Coast (.ci) in April 2024
#1 Tawk.to 
31.71%
#2 Smartsupp 
17.07%
#3 Zendesk Chat 
12.20%
#4 Crisp Live Chat 
9.76%
#5 ManyChat 
9.76%
#6 Intercom 
4.88%
#7 SnapEngage 
4.88%
#8 Tidio 
4.88%
#9 Chatwoot 
2.44%
#10 Drift 
2.44%
Technologies in Live Chat in Ivory Coast (.ci)
Tawk.to
Tawk.to is a free live chat software to chat with visitors on your website.
Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
Zendesk Chat
Zendesk Chat is a live chat and communication widget.
Crisp Live Chat
Crisp Live Chat is a live chat solution with free and paid options.
ManyChat
ManyChat is a service that allows you to create chatbots for Facebook Messenger.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
SnapEngage
SnapEngage is a live chat solution that caters to businesses across various industries.
Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Chatwoot
Chatwoot is a customer support tool for instant messaging channels.
Drift
Drift is a conversational marketing platform.
Live Chat Market Share History in Ivory Coast (.ci) in Last 12 Months
| Technology | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 | May 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tawk.to | 31.71% | 31.71% | 31.71% | 31.71% | 31.71% | 31.71% | 31.71% | 31.71% | 33.33% | 31.71% | 31.71% |
| Smartsupp | 17.07% | 17.07% | 17.07% | 17.07% | 17.07% | 17.07% | 17.07% | 17.07% | 16.67% | 17.07% | 17.07% |
| Zendesk Chat | 12.20% | 12.20% | 12.20% | 12.20% | 12.20% | 12.20% | 12.20% | 12.20% | 11.90% | 12.20% | 12.20% |
| Crisp Live Chat | 9.76% | 9.76% | 9.76% | 9.76% | 9.76% | 9.76% | 9.76% | 9.76% | 9.52% | 9.76% | 9.76% |
| ManyChat | 9.76% | 9.76% | 9.76% | 9.76% | 9.76% | 9.76% | 9.76% | 9.76% | 9.52% | 9.76% | 9.76% |
| Intercom | 4.88% | 4.88% | 4.88% | 4.88% | 4.88% | 4.88% | 4.88% | 4.88% | 4.76% | 4.88% | 4.88% |
| SnapEngage | 4.88% | 4.88% | 4.88% | 4.88% | 4.88% | 4.88% | 4.88% | 4.88% | 4.76% | 4.88% | 4.88% |
| Tidio | 4.88% | 4.88% | 4.88% | 4.88% | 4.88% | 4.88% | 4.88% | 4.88% | 4.76% | 4.88% | 4.88% |
| Chatwoot | 2.44% | 2.44% | 2.44% | 2.44% | 2.44% | 2.44% | 2.44% | 2.44% | 2.38% | 2.44% | 2.44% |
| Drift | 2.44% | 2.44% | 2.44% | 2.44% | 2.44% | 2.44% | 2.44% | 2.44% | 2.38% | 2.44% | 2.44% |