CRM Usage Statistics and Market Share in Moldova (.md)
We are tracking usage statistics and market share of 4 web technologies in CRM in Moldova (.md). In April 2024 the most popular web technology in CRM in Moldova (.md) is amoCRM with 46% market share. In second place there is Bitrix24 with 34% market share. After that there are Intercom with 18%, GoSquared with 0%. Top 4 web technologies together have 98% market share. The remaining 0 web technologies in CRM have a combined market share of 2%. Global CRM market share report is available here.
About CRM
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
We are tracking 4 different technologies in CRM.
There are 134 websites using CRM in Moldova (.md websites) in out database.
Technologies in CRM in Moldova (.md)
amoCRM
amoCRM is a web-based customer relationship management software solution.
Bitrix24
Bitrix24 is a set of tools for the organization and management of business processes.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
GoSquared
CRM Market Share History in Moldova (.md) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| amoCRM | 45.52% | 46.32% | 46.92% | 48.46% | 48.09% | 48.09% | 48.48% | 48.48% | 47.76% | 46.27% | 46.27% |
| Bitrix24 | 35.82% | 35.29% | 35.38% | 33.85% | 34.35% | 34.35% | 34.09% | 34.09% | 33.58% | 33.58% | 33.58% |
| Intercom | 16.42% | 16.18% | 15.38% | 15.38% | 15.27% | 15.27% | 15.15% | 15.15% | 16.42% | 17.91% | 17.91% |
| GoSquared | 2.24% | 2.21% | 2.31% | 2.31% | 2.29% | 2.29% | 2.27% | 2.27% | 2.24% | 2.24% | 2.24% |