CRM Usage Statistics and Market Share in Laos (.la)
We are tracking usage statistics and market share of 9 web technologies in CRM in Laos (.la). In April 2024 the most popular web technology in CRM in Laos (.la) is Intercom with 98% market share. In second place there is vcita with 1% market share. After that there are Freshworks CRM with 0%, NationBuilder with 0% and Pipedrive with 0% market share. Top 5 web technologies together have 99% market share. The remaining 4 web technologies in CRM have a combined market share of 1%. Global CRM market share report is available here.
About CRM
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
We are tracking 9 different technologies in CRM.
There are 763 websites using CRM in Laos (.la websites) in out database.
CRM Usage Statistics and Market Share in Laos (.la) in April 2024
#1 Intercom 
97.77%
#2 vcita 
0.52%
#3 Freshworks CRM 
0.39%
#4 NationBuilder 
0.26%
#5 Pipedrive 
0.26%
#6 Salesforce Service Cloud 
0.26%
#7 Zoho 
0.26%
#8 Bitrix24 
0.13%
#9 Salesforce 0.13%
Technologies in CRM in Laos (.la)
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
vcita
vcita is an all-in-one customer service and business management software designed for service providers.
Freshworks CRM
Freshworks CRM is a cloud-based customer relationship management (CRM) solution. Key features include one-click phone, sales lead tracking, sales management, event tracking and more.
NationBuilder
NationBuilder is a Los Angeles based technology start-up that develops content management and customer relationship management (CRM) software.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Zoho
Zoho is a web-based online office suite.
Bitrix24
Bitrix24 is a set of tools for the organization and management of business processes.
Salesforce
Salesforce is a cloud computing service software (SaaS) that specializes in customer relationship management (CRM).
CRM Market Share History in Laos (.la) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Intercom | 98.67% | 98.40% | 98.40% | 98.50% | 98.44% | 98.43% | 98.42% | 98.42% | 98.43% | 98.16% | 97.77% |
| Freshworks CRM | 0.36% | 0.37% | 0.37% | 0.37% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% | 0.39% |
| Zoho | 0.36% | 0.37% | 0.37% | 0.25% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% |
| Pipedrive | 0.24% | 0.25% | 0.25% | 0.25% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% | 0.26% |
| vcita | 0.24% | 0.49% | 0.49% | 0.50% | 0.52% | 0.52% | 0.53% | 0.53% | 0.52% | 0.53% | 0.52% |
| Bitrix24 | 0.12% | 0.12% | 0.12% | 0.12% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% | 0.13% |