CRM Usage Statistics and Market Share in Latvia (.lv)
We are tracking usage statistics and market share of 8 web technologies in CRM in Latvia (.lv). In March 2024 the most popular web technology in CRM in Latvia (.lv) is Intercom with 60% market share. In second place there is Bitrix24 with 15% market share. After that there are amoCRM with 6%, Salesforce with 4% and Pipedrive with 4% market share. Top 5 web technologies together have 90% market share. The remaining 3 web technologies in CRM have a combined market share of 10%. Global CRM market share report is available here.
About CRM
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
We are tracking 8 different technologies in CRM.
There are 96 websites using CRM in Latvia (.lv websites) in out database.
CRM Usage Statistics and Market Share in Latvia (.lv) in March 2024
#1 Intercom 60.42%
#2 Bitrix24 14.58%
#3 amoCRM 6.25%
#4 Salesforce 5.21%
#5 Pipedrive 4.17%
#6 Salesforce Service Cloud 4.17%
#7 GoSquared 3.13%
#8 Zoho 2.08%
Technologies in CRM in Latvia (.lv)
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Bitrix24
Bitrix24 is a set of tools for the organization and management of business processes.
amoCRM
amoCRM is a web-based customer relationship management software solution.
Salesforce
Salesforce is a cloud computing service software (SaaS) that specializes in customer relationship management (CRM).
Pipedrive
Pipedrive is a cloud-based sales CRM.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
GoSquared
Zoho
Zoho is a web-based online office suite.
CRM Market Share History in Latvia (.lv) in Last 12 Months
Technology | May 2023 | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 |
---|---|---|---|---|---|---|---|---|---|---|---|
Intercom | 60.00% | 57.73% | 58.33% | 58.33% | 58.33% | 58.33% | 59.57% | 60.42% | 60.42% | 60.42% | 60.42% |
Bitrix24 | 14.00% | 14.43% | 15.63% | 15.63% | 15.63% | 15.63% | 14.89% | 14.58% | 14.58% | 14.58% | 14.58% |
Pipedrive | 8.00% | 8.25% | 6.25% | 6.25% | 6.25% | 4.17% | 4.26% | 4.17% | 4.17% | 4.17% | 4.17% |
amoCRM | 6.00% | 6.19% | 6.25% | 6.25% | 6.25% | 6.25% | 6.38% | 6.25% | 6.25% | 6.25% | 6.25% |
Salesforce | 5.00% | 5.15% | 5.21% | 5.21% | 5.21% | 6.25% | 5.32% | 5.21% | 5.21% | 5.21% | 5.21% |
Salesforce Service Cloud | 4.00% | 4.12% | 4.17% | 4.17% | 4.17% | 4.17% | 4.26% | 4.17% | 4.17% | 4.17% | 4.17% |
GoSquared | 3.00% | 3.09% | 3.13% | 3.13% | 3.13% | 3.13% | 3.19% | 3.13% | 3.13% | 3.13% | 3.13% |