CRM Usage Statistics and Market Share in Chile (.cl)
We are tracking usage statistics and market share of 13 web technologies in CRM in Chile (.cl). In April 2024 the most popular web technology in CRM in Chile (.cl) is Intercom with 56% market share. In second place there is Salesforce Service Cloud with 10% market share. After that there are Pipedrive with 9%, Salesforce with 6% and Freshworks CRM with 6% market share. Top 5 web technologies together have 86% market share. The remaining 8 web technologies in CRM have a combined market share of 14%. Global CRM market share report is available here.
About CRM
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
We are tracking 13 different technologies in CRM.
There are 456 websites using CRM in Chile (.cl websites) in out database.
CRM Usage Statistics and Market Share in Chile (.cl) in April 2024
#1 Intercom 
55.70%
#2 Salesforce Service Cloud 
9.65%
#3 Pipedrive 
9.21%
#4 Salesforce 8.77%
#5 Freshworks CRM 
5.92%
#6 GoSquared 
2.63%
#7 Bitrix24 
2.63%
#8 Zoho 
2.19%
#9 amoCRM 
1.54%
#10 WoowUp 
0.88%
#11 vcita 
0.44%
#12 Q4 
0.22%
#13 SAP 
0.22%
Technologies in CRM in Chile (.cl)
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Salesforce
Salesforce is a cloud computing service software (SaaS) that specializes in customer relationship management (CRM).
Freshworks CRM
Freshworks CRM is a cloud-based customer relationship management (CRM) solution. Key features include one-click phone, sales lead tracking, sales management, event tracking and more.
GoSquared
Bitrix24
Bitrix24 is a set of tools for the organization and management of business processes.
Zoho
Zoho is a web-based online office suite.
amoCRM
amoCRM is a web-based customer relationship management software solution.
WoowUp
WoowUp is a tool of CRM and predictive marketing.
vcita
vcita is an all-in-one customer service and business management software designed for service providers.
Q4
Q4 is a SaaS platform that provides communication and intelligence solutions to investor relations professionals.
SAP
CRM Market Share History in Chile (.cl) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Intercom | 55.95% | 56.82% | 56.44% | 56.12% | 55.51% | 55.63% | 55.51% | 55.75% | 55.75% | 55.65% | 55.70% |
| Salesforce Service Cloud | 9.25% | 9.40% | 9.33% | 9.35% | 9.69% | 9.71% | 9.69% | 9.73% | 9.73% | 10.00% | 9.65% |
| Pipedrive | 8.81% | 9.40% | 9.33% | 9.35% | 9.25% | 9.27% | 9.25% | 9.29% | 9.29% | 9.13% | 9.21% |
| Freshworks CRM | 7.93% | 6.04% | 6.00% | 6.68% | 6.61% | 6.62% | 5.95% | 5.97% | 5.97% | 5.87% | 5.92% |
| Salesforce | 7.27% | 8.05% | 8.00% | 7.57% | 8.37% | 8.39% | 8.37% | 8.63% | 8.63% | 8.91% | 8.77% |
| GoSquared | 2.64% | 2.68% | 2.67% | 2.67% | 2.64% | 2.65% | 2.64% | 2.65% | 2.65% | 2.61% | 2.63% |
| Bitrix24 | 3.30% | 2.46% | 2.89% | 2.90% | 2.86% | 2.65% | 2.86% | 2.65% | 2.65% | 2.61% | 2.63% |
| amoCRM | 1.76% | 1.79% | 1.78% | 1.78% | 1.76% | 1.55% | 1.76% | 1.77% | 1.77% | 1.52% | 1.54% |
| Zoho | 1.76% | 1.79% | 2.00% | 2.00% | 1.76% | 1.99% | 1.98% | 1.99% | 1.99% | 1.96% | 2.19% |
| vcita | 0.44% | 0.45% | 0.44% | 0.45% | 0.44% | 0.44% | 0.44% | 0.44% | 0.44% | 0.43% | 0.44% |
| SAP | 0.22% | 0.22% | 0.22% | 0.22% | 0.22% | 0.22% | 0.22% | 0.22% | 0.22% | 0.22% | 0.22% |
| WoowUp | 0.44% | 0.67% | 0.67% | 0.67% | 0.66% | 0.66% | 0.66% | 0.66% | 0.66% | 0.87% | 0.88% |