CRM Usage Statistics and Market Share in Mali (.ml)
We are tracking usage statistics and market share of 2 web technologies in CRM in Mali (.ml). In April 2024 the most popular web technology in CRM in Mali (.ml) is Intercom with 98% market share. In second place there is Bitrix24 with 2% market share. Top 2 web technologies together have 100% market share.
About CRM
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
We are tracking 2 different technologies in CRM.
There are 112 websites using CRM in Mali (.ml websites) in out database.
Technologies in CRM in Mali (.ml)
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Bitrix24
Bitrix24 is a set of tools for the organization and management of business processes.
CRM Market Share History in Mali (.ml) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Intercom | 98.25% | 98.21% | 98.25% | 98.21% | 98.21% | 98.21% | 98.21% | 98.21% | 98.21% | 98.21% | 98.21% |
| Bitrix24 | 1.75% | 1.79% | 1.75% | 1.79% | 1.79% | 1.79% | 1.79% | 1.79% | 1.79% | 1.79% | 1.79% |