CRM Usage Statistics and Market Share in Palau (.pw)
We are tracking usage statistics and market share of 5 web technologies in CRM in Palau (.pw). In April 2024 the most popular web technology in CRM in Palau (.pw) is Intercom with 88% market share. In second place there is Bitrix24 with 5% market share. After that there are Salesforce Service Cloud with 3%, amoCRM with 2% and Salesforce with 2% market share. Top 5 web technologies together have 100% market share.
About CRM
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
We are tracking 5 different technologies in CRM.
There are 59 websites using CRM in Palau (.pw websites) in out database.
CRM Usage Statistics and Market Share in Palau (.pw) in April 2024
#1 Intercom 88.14%
#2 Bitrix24 5.08%
#3 Salesforce Service Cloud 3.39%
#4 amoCRM 1.69%
#5 Salesforce 1.69%
Technologies in CRM in Palau (.pw)
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Bitrix24
Bitrix24 is a set of tools for the organization and management of business processes.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
amoCRM
amoCRM is a web-based customer relationship management software solution.
Salesforce
Salesforce is a cloud computing service software (SaaS) that specializes in customer relationship management (CRM).
CRM Market Share History in Palau (.pw) in Last 12 Months
Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
---|---|---|---|---|---|---|---|---|---|---|---|
Intercom | 91.23% | 92.86% | 92.86% | 92.86% | 92.86% | 92.86% | 92.86% | 92.86% | 92.86% | 92.86% | 88.14% |
Bitrix24 | 7.02% | 5.36% | 5.36% | 5.36% | 5.36% | 5.36% | 5.36% | 5.36% | 5.36% | 5.36% | 5.08% |
amoCRM | 1.75% | 1.79% | 1.79% | 1.79% | 1.79% | 1.79% | 1.79% | 1.79% | 1.79% | 1.79% | 1.69% |