.is websites CRM Usage Statistics and Market Share in Iceland (.is)

We are tracking usage statistics and market share of 8 web technologies in CRM in Iceland (.is). In March 2024 the most popular web technology in CRM in Iceland (.is) is Intercom with 54% market share. In second place there is Salesforce Service Cloud with 23% market share. After that there are Salesforce with 12%, GoSquared with 3% and Freshworks CRM with 3% market share. Top 5 web technologies together have 94% market share. The remaining 3 web technologies in CRM have a combined market share of 6%. Global CRM market share report is available here.

CRM Market Share in Iceland (.is) in March 2024
About CRM

Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

We are tracking 8 different technologies in CRM.

There are 239 websites using CRM in Iceland (.is websites) in out database.

CRM Usage Statistics and Market Share in Iceland (.is) in March 2024
Technologies in CRM in Iceland (.is)
  • Intercom Intercom

    Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.

  • Salesforce Service Cloud Salesforce Service Cloud

    Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.

  • Salesforce Salesforce

    Salesforce is a cloud computing service software (SaaS) that specializes in customer relationship management (CRM).

  • GoSquared GoSquared

  • Freshworks CRM Freshworks CRM

    Freshworks CRM is a cloud-based customer relationship management (CRM) solution. Key features include one-click phone, sales lead tracking, sales management, event tracking and more.

  • Pipedrive Pipedrive

    Pipedrive is a cloud-based sales CRM.

  • Q4 Q4

    Q4 is a SaaS platform that provides communication and intelligence solutions to investor relations professionals.

  • Zoho Zoho

    Zoho is a web-based online office suite.

CRM Market Share History in Iceland (.is) in Last 12 Months
Technology May 2023June 2023July 2023August 2023September 2023October 2023November 2023December 2023January 2024February 2024March 2024
Intercom53.06%54.85%53.88%53.23%53.78%52.89%52.89%52.89%52.89%53.56%53.56%
Salesforce Service Cloud25.31%23.63%23.67%24.19%23.53%23.97%23.97%23.97%23.97%23.43%23.43%
Salesforce12.65%11.81%11.84%12.10%11.76%11.98%11.98%11.98%11.98%11.72%11.72%
GoSquared6.12%6.33%6.12%6.05%6.30%6.20%6.20%6.20%6.20%6.28%6.28%
Pipedrive1.63%1.69%1.63%1.61%1.68%1.65%1.65%1.65%1.65%1.67%1.67%
Freshworks CRM1.22%1.27%2.45%2.42%2.52%2.48%2.48%2.48%2.48%2.51%2.51%