CRM Usage Statistics and Market Share in Lithuania (.lt)
We are tracking usage statistics and market share of 8 web technologies in CRM in Lithuania (.lt). In April 2024 the most popular web technology in CRM in Lithuania (.lt) is Intercom with 61% market share. In second place there is Pipedrive with 11% market share. After that there are Salesforce Service Cloud with 8%, Bitrix24 with 7% and Salesforce with 7% market share. Top 5 web technologies together have 94% market share. The remaining 3 web technologies in CRM have a combined market share of 6%. Global CRM market share report is available here.
About CRM
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
We are tracking 8 different technologies in CRM.
There are 263 websites using CRM in Lithuania (.lt websites) in out database.
CRM Usage Statistics and Market Share in Lithuania (.lt) in April 2024
#1 Intercom 
60.84%
#2 Pipedrive 
10.65%
#3 Salesforce Service Cloud 
8.37%
#4 Bitrix24 
7.60%
#5 Salesforce 6.84%
#6 GoSquared 
3.42%
#7 amoCRM 
1.14%
#8 Freshworks CRM 
1.14%
Technologies in CRM in Lithuania (.lt)
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Bitrix24
Bitrix24 is a set of tools for the organization and management of business processes.
Salesforce
Salesforce is a cloud computing service software (SaaS) that specializes in customer relationship management (CRM).
GoSquared
amoCRM
amoCRM is a web-based customer relationship management software solution.
Freshworks CRM
Freshworks CRM is a cloud-based customer relationship management (CRM) solution. Key features include one-click phone, sales lead tracking, sales management, event tracking and more.
CRM Market Share History in Lithuania (.lt) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Intercom | 62.14% | 60.74% | 61.13% | 60.54% | 60.54% | 60.84% | 61.13% | 61.13% | 60.84% | 60.84% | 60.84% |
| Pipedrive | 10.00% | 10.37% | 10.57% | 10.73% | 10.73% | 10.65% | 10.57% | 10.57% | 10.65% | 10.65% | 10.65% |
| Salesforce Service Cloud | 7.86% | 8.15% | 8.30% | 8.43% | 8.43% | 8.37% | 8.30% | 8.30% | 8.37% | 8.37% | 8.37% |
| Bitrix24 | 7.14% | 7.41% | 7.55% | 7.66% | 7.66% | 7.60% | 7.55% | 7.55% | 7.60% | 7.60% | 7.60% |
| Salesforce | 6.43% | 6.67% | 6.79% | 6.90% | 6.90% | 6.84% | 6.79% | 6.79% | 6.84% | 6.84% | 6.84% |
| GoSquared | 4.29% | 4.44% | 3.40% | 3.45% | 3.45% | 3.42% | 3.40% | 3.40% | 3.42% | 3.42% | 3.42% |
| Freshworks CRM | 1.07% | 1.11% | 1.13% | 1.15% | 1.15% | 1.14% | 1.13% | 1.13% | 1.14% | 1.14% | 1.14% |
| amoCRM | 1.07% | 1.11% | 1.13% | 1.15% | 1.15% | 1.14% | 1.13% | 1.13% | 1.14% | 1.14% | 1.14% |