CRM Usage Statistics and Market Share in Kazakhstan (.kz)
We are tracking usage statistics and market share of 5 web technologies in CRM in Kazakhstan (.kz). In April 2024 the most popular web technology in CRM in Kazakhstan (.kz) is Bitrix24 with 80% market share. In second place there is amoCRM with 13% market share. After that there are Intercom with 6%, Salesforce Service Cloud with 0% and Salesforce with 0% market share. Top 5 web technologies together have 100% market share.
About CRM
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
We are tracking 5 different technologies in CRM.
There are 561 websites using CRM in Kazakhstan (.kz websites) in out database.
CRM Usage Statistics and Market Share in Kazakhstan (.kz) in April 2024
#1 Bitrix24 
80.04%
#2 amoCRM 
12.83%
#3 Intercom 
6.06%
#4 Salesforce Service Cloud 
0.71%
#5 Salesforce 0.36%
Technologies in CRM in Kazakhstan (.kz)
Bitrix24
Bitrix24 is a set of tools for the organization and management of business processes.
amoCRM
amoCRM is a web-based customer relationship management software solution.
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Salesforce
Salesforce is a cloud computing service software (SaaS) that specializes in customer relationship management (CRM).
CRM Market Share History in Kazakhstan (.kz) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Bitrix24 | 79.93% | 79.89% | 79.79% | 79.86% | 79.93% | 79.96% | 79.89% | 79.89% | 79.89% | 79.89% | 80.04% |
| amoCRM | 13.03% | 13.05% | 13.12% | 13.07% | 12.97% | 12.94% | 12.99% | 12.99% | 12.99% | 12.99% | 12.83% |
| Intercom | 5.99% | 6.00% | 6.03% | 6.01% | 6.04% | 6.03% | 6.05% | 6.05% | 6.05% | 6.05% | 6.06% |
| Salesforce Service Cloud | 0.70% | 0.71% | 0.71% | 0.71% | 0.71% | 0.71% | 0.71% | 0.71% | 0.71% | 0.71% | 0.71% |
| Salesforce | 0.35% | 0.35% | 0.35% | 0.35% | 0.36% | 0.35% | 0.36% | 0.36% | 0.36% | 0.36% | 0.36% |