CRM Usage Statistics and Market Share in Anguilla (.ai)
We are tracking usage statistics and market share of 9 web technologies in CRM in Anguilla (.ai). In April 2024 the most popular web technology in CRM in Anguilla (.ai) is Intercom with 76% market share. In second place there is Pipedrive with 6% market share. After that there are Salesforce Service Cloud with 6%, Freshworks CRM with 3% and Salesforce with 3% market share. Top 5 web technologies together have 95% market share. The remaining 4 web technologies in CRM have a combined market share of 5%. Global CRM market share report is available here.
About CRM
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
We are tracking 9 different technologies in CRM.
There are 701 websites using CRM in Anguilla (.ai websites) in out database.
CRM Usage Statistics and Market Share in Anguilla (.ai) in April 2024
#1 Intercom 
76.18%
#2 Pipedrive 
6.28%
#3 Salesforce Service Cloud 
6.28%
#4 Freshworks CRM 
5.14%
#5 Salesforce 3.28%
#6 Zoho 
1.71%
#7 amoCRM 
0.57%
#8 Bitrix24 
0.29%
#9 Gladly 
0.29%
Technologies in CRM in Anguilla (.ai)
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Pipedrive
Pipedrive is a cloud-based sales CRM.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Freshworks CRM
Freshworks CRM is a cloud-based customer relationship management (CRM) solution. Key features include one-click phone, sales lead tracking, sales management, event tracking and more.
Salesforce
Salesforce is a cloud computing service software (SaaS) that specializes in customer relationship management (CRM).
Zoho
Zoho is a web-based online office suite.
amoCRM
amoCRM is a web-based customer relationship management software solution.
Bitrix24
Bitrix24 is a set of tools for the organization and management of business processes.
Gladly
Gladly is a customer service platform.
CRM Market Share History in Anguilla (.ai) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Intercom | 81.78% | 81.67% | 81.58% | 81.23% | 81.32% | 81.11% | 78.97% | 77.62% | 77.72% | 76.83% | 76.18% |
| Pipedrive | 4.55% | 4.58% | 4.58% | 4.67% | 4.67% | 4.70% | 5.16% | 5.17% | 5.18% | 6.33% | 6.28% |
| Freshworks CRM | 3.42% | 3.44% | 3.43% | 3.50% | 3.50% | 3.52% | 4.26% | 4.66% | 4.66% | 5.18% | 5.14% |
| Salesforce Service Cloud | 5.38% | 5.42% | 5.41% | 5.51% | 5.52% | 5.55% | 5.94% | 6.21% | 6.22% | 5.76% | 6.28% |
| Salesforce | 2.69% | 2.71% | 2.71% | 2.76% | 2.76% | 2.77% | 3.10% | 3.23% | 3.24% | 3.02% | 3.28% |
| Zoho | 1.14% | 1.15% | 1.25% | 1.27% | 1.17% | 1.28% | 1.68% | 2.07% | 1.94% | 1.73% | 1.71% |
| amoCRM | 0.41% | 0.42% | 0.42% | 0.42% | 0.42% | 0.43% | 0.39% | 0.39% | 0.39% | 0.58% | 0.57% |
| Bitrix24 | 0.41% | 0.42% | 0.42% | 0.42% | 0.42% | 0.43% | 0.26% | 0.39% | 0.39% | 0.29% | 0.29% |