CRM Usage Statistics and Market Share in Slovakia (.sk)
We are tracking usage statistics and market share of 9 web technologies in CRM in Slovakia (.sk). In April 2024 the most popular web technology in CRM in Slovakia (.sk) is Intercom with 51% market share. In second place there is Freshworks CRM with 26% market share. After that there are Salesforce with 7%, Salesforce Service Cloud with 3% and Bitrix24 with 3% market share. Top 5 web technologies together have 90% market share. The remaining 4 web technologies in CRM have a combined market share of 10%. Global CRM market share report is available here.
About CRM
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
We are tracking 9 different technologies in CRM.
There are 216 websites using CRM in Slovakia (.sk websites) in out database.
CRM Usage Statistics and Market Share in Slovakia (.sk) in April 2024
#1 Intercom 
50.93%
#2 Freshworks CRM 
26.39%
#3 Salesforce 
7.41%
#4 Salesforce Service Cloud 7.41%
#5 Bitrix24 
2.78%
#6 vcita 
1.85%
#7 GoSquared 
1.39%
#8 NationBuilder 
0.93%
#9 Pipedrive 
0.93%
Technologies in CRM in Slovakia (.sk)
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Freshworks CRM
Freshworks CRM is a cloud-based customer relationship management (CRM) solution. Key features include one-click phone, sales lead tracking, sales management, event tracking and more.
Salesforce
Salesforce is a cloud computing service software (SaaS) that specializes in customer relationship management (CRM).
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Bitrix24
Bitrix24 is a set of tools for the organization and management of business processes.
vcita
vcita is an all-in-one customer service and business management software designed for service providers.
GoSquared
NationBuilder
NationBuilder is a Los Angeles based technology start-up that develops content management and customer relationship management (CRM) software.
Pipedrive
Pipedrive is a cloud-based sales CRM.
CRM Market Share History in Slovakia (.sk) in Last 12 Months
| Technology | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Intercom | 50.23% | 50.46% | 50.46% | 50.23% | 50.93% | 50.93% | 50.23% | 50.23% | 50.23% | 50.93% | 50.93% |
| Freshworks CRM | 27.40% | 27.52% | 27.52% | 27.40% | 27.78% | 27.78% | 27.40% | 27.40% | 27.40% | 26.39% | 26.39% |
| Salesforce Service Cloud | 7.31% | 7.34% | 7.34% | 7.31% | 6.48% | 6.48% | 7.31% | 7.31% | 7.31% | 7.41% | 7.41% |
| Salesforce | 6.85% | 6.88% | 6.88% | 7.31% | 6.94% | 6.94% | 7.31% | 7.31% | 7.31% | 7.41% | 7.41% |
| Bitrix24 | 3.20% | 2.75% | 2.75% | 2.74% | 2.78% | 2.78% | 2.74% | 2.74% | 2.74% | 2.78% | 2.78% |
| vcita | 1.83% | 1.83% | 1.83% | 1.83% | 1.85% | 1.85% | 1.83% | 1.83% | 1.83% | 1.85% | 1.85% |
| GoSquared | 1.37% | 1.38% | 1.38% | 1.37% | 1.39% | 1.39% | 1.37% | 1.37% | 1.37% | 1.39% | 1.39% |
| NationBuilder | 0.91% | 0.92% | 0.92% | 0.91% | 0.93% | 0.93% | 0.91% | 0.91% | 0.91% | 0.93% | 0.93% |
| Pipedrive | 0.91% | 0.92% | 0.92% | 0.91% | 0.93% | 0.93% | 0.91% | 0.91% | 0.91% | 0.93% | 0.93% |