CRM Usage Statistics and Market Share in Israel (.il)
We are tracking usage statistics and market share of 9 web technologies in CRM in Israel (.il). In March 2024 the most popular web technology in CRM in Israel (.il) is Intercom with 69% market share. In second place there is Salesforce with 9% market share. After that there are Salesforce Service Cloud with 8%, Pipedrive with 3% and vcita with 3% market share. Top 5 web technologies together have 93% market share. The remaining 4 web technologies in CRM have a combined market share of 7%. Global CRM market share report is available here.
About CRM
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
We are tracking 9 different technologies in CRM.
There are 262 websites using CRM in Israel (.il websites) in out database.
CRM Usage Statistics and Market Share in Israel (.il) in March 2024
#1 Intercom 69.47%
#2 Salesforce 9.16%
#3 Salesforce Service Cloud 8.40%
#4 Pipedrive 3.82%
#5 vcita 3.05%
#6 GoSquared 2.29%
#7 amoCRM 1.91%
#8 Zoho 1.15%
#9 Bitrix24 0.76%
Technologies in CRM in Israel (.il)
Intercom
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Salesforce
Salesforce is a cloud computing service software (SaaS) that specializes in customer relationship management (CRM).
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Pipedrive
Pipedrive is a cloud-based sales CRM.
vcita
vcita is an all-in-one customer service and business management software designed for service providers.
GoSquared
amoCRM
amoCRM is a web-based customer relationship management software solution.
Zoho
Zoho is a web-based online office suite.
Bitrix24
Bitrix24 is a set of tools for the organization and management of business processes.
CRM Market Share History in Israel (.il) in Last 12 Months
Technology | May 2023 | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 | November 2023 | December 2023 | January 2024 | February 2024 | March 2024 |
---|---|---|---|---|---|---|---|---|---|---|---|
Intercom | 70.68% | 71.43% | 69.60% | 69.37% | 68.18% | 68.97% | 69.47% | 68.97% | 68.97% | 68.97% | 69.47% |
Salesforce Service Cloud | 10.53% | 9.02% | 8.79% | 8.86% | 9.09% | 8.43% | 8.40% | 8.43% | 8.43% | 8.43% | 8.40% |
Salesforce | 7.52% | 8.27% | 8.79% | 9.23% | 9.85% | 9.58% | 9.54% | 9.58% | 9.58% | 9.58% | 9.16% |
Pipedrive | 3.01% | 3.01% | 2.93% | 3.69% | 3.79% | 3.83% | 3.82% | 3.83% | 3.83% | 3.83% | 3.82% |
GoSquared | 2.26% | 2.26% | 2.20% | 2.21% | 2.27% | 2.30% | 2.29% | 2.30% | 2.30% | 2.30% | 2.29% |
vcita | 2.26% | 2.26% | 3.66% | 2.95% | 3.03% | 3.07% | 3.05% | 3.07% | 3.07% | 3.07% | 3.05% |
amoCRM | 1.88% | 1.88% | 2.20% | 2.21% | 2.27% | 2.30% | 1.91% | 1.92% | 1.92% | 1.92% | 1.91% |
Bitrix24 | 1.13% | 1.13% | 1.10% | 0.74% | 0.38% | 0.38% | 0.38% | 0.77% | 0.77% | 0.77% | 0.76% |
Zoho | 0.75% | 0.75% | 0.73% | 0.74% | 1.14% | 1.15% | 1.15% | 1.15% | 1.15% | 1.15% | 1.15% |