Global Surveys Usage Statistics and Market Share
We are tracking usage statistics and market share of 9 web technologies in Surveys. In October 2023 the most popular web technology in Surveys is UserVoice with 63% market share. In second place there is OpinionLab with 19% market share. After that there are Sprig with 8%, InMoment with 3% and Medallia with 3% market share. Top 5 web technologies together have 95% market share. The remaining 4 web technologies in Surveys have a combined market share of 5%.
About Surveys
We are tracking 9 different technologies in Surveys.
There are 3,679 websites using Surveys in out database.
Surveys Usage Statistics and Market Share in October 2023
#1 UserVoice 
63.20%
#2 OpinionLab 
19.14%
#3 Sprig 
7.77%
#4 InMoment 
2.72%
#5 Medallia 
2.58%
#6 Survicate 
1.49%
#7 Qualtrics 
1.41%
#8 Service Management Group 
1.20%
#9 Segmanta 
0.49%
Technologies in Surveys
UserVoice
UserVoice is a management to collect and analyse feedback from customers.
OpinionLab
OpinionLab is a omnichannel customer feedback solution provider.
Sprig
Sprig is a UX analysis and management tool to understand what motivates customers to sign up, engage, and remain loyal to products.
InMoment
InMoment provides SaaS based customer survey and enterprise feedback management solutions.
Medallia
Medallia (formerly Kampyle) is a complete customer feedback platform that helps digital enterprises listen, understand, and act across all digital touch-points.
Survicate
Survicate is an all-in-one customer feedback tool that allows you collect feedback.
Qualtrics
Qualtrics is an cloud-based platform for creating and distributing web-based surveys.
Service Management Group
Service Management Group offers customer experience measurement, employee engagement, social monitoring, publishing, and brand research services.
Segmanta
Segmanta is a mobile-first survey platform designed for product feedback, brand awareness and concept testing research.
Surveys Market Share History in Last 12 Months
| Technology | December 2022 | January 2023 | February 2023 | March 2023 | April 2023 | May 2023 | June 2023 | July 2023 | August 2023 | September 2023 | October 2023 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| UserVoice | 74.12% | 72.94% | 72.83% | 100.00% | 71.00% | 69.89% | 66.50% | 64.67% | 64.32% | 63.22% | 63.20% |
| OpinionLab | 19.60% | 19.84% | 19.86% | 27.50% | 19.63% | 20.02% | 19.88% | 19.28% | 19.07% | 19.19% | 19.14% |
| Sprig | 2.10% | 2.27% | 2.39% | 3.44% | 3.28% | 3.66% | 5.67% | 7.17% | 7.30% | 7.89% | 7.77% |
| Survicate | 1.65% | 2.12% | 1.41% | 1.96% | 1.47% | 1.48% | 1.42% | 1.57% | 1.50% | 1.46% | 1.49% |
| Qualtrics | 0.68% | 0.82% | 0.88% | 1.23% | 0.99% | 1.05% | 1.09% | 1.22% | 1.23% | 1.27% | 1.41% |
| Medallia | 0.58% | 0.60% | 0.93% | 1.44% | 1.35% | 1.41% | 2.05% | 2.34% | 2.36% | 2.55% | 2.58% |
| InMoment | 0.55% | 0.62% | 0.71% | 1.05% | 0.84% | 0.92% | 1.73% | 2.10% | 2.41% | 2.71% | 2.72% |
| Segmanta | 0.50% | 0.52% | 0.55% | 0.74% | 0.63% | 0.64% | 0.54% | 0.56% | 0.67% | 0.54% | 0.49% |
| Service Management Group | 0.23% | 0.27% | 0.43% | 0.95% | 0.81% | 0.95% | 1.11% | 1.09% | 1.13% | 1.17% | 1.20% |