Global Surveys Usage Statistics and Market Share
We are tracking usage statistics and market share of 9 web technologies in Surveys. In April 2025 the most popular web technology in Surveys is UserVoice with 57% market share. In second place there is OpinionLab with 19% market share. After that there are Sprig with 13%, Medallia with 3% and InMoment with 3% market share. Top 5 web technologies together have 96% market share. The remaining 4 web technologies in Surveys have a combined market share of 4%.
About Surveys
We are tracking 9 different technologies in Surveys.
There are 3,448 websites using Surveys in out database.
Surveys Usage Statistics and Market Share in April 2025
#1 UserVoice 
57.11%
#2 OpinionLab 
18.59%
#3 Sprig 
12.94%
#4 Medallia 
3.51%
#5 InMoment 
3.48%
#6 Qualtrics 
2.09%
#7 Survicate 
1.28%
#8 Service Management Group 
0.67%
#9 Segmanta 
0.35%
Technologies in Surveys
UserVoice
UserVoice is a platform that enables users to suggest and vote on feature requests and improvements for websites, software, and products. It provides a user-friendly interface for collecting and prioritizing feedback directly from customers. Additionally, it allows teams to collaborate and communicate on feature ideas and track progress.
OpinionLab
OpinionLab is a market research company that conducts surveys and studies to gather insights and opinions from consumers and businesses. They use various methods to collect data and provide analytics to help clients make informed decisions. They offer both qualitative and quantitative research services.
Sprig
Sprig is a data analytics platform that helps businesses make data-driven decisions by providing actionable insights from their data. It offers automated data cleaning, integration, and visualization tools to simplify the analytics process. Sprig is designed to be user-friendly and accessible to businesses of all sizes, regardless of their technical expertise. Its primary focus is on empowering businesses to harness the power of their data and drive growth.
Medallia
Medallia is a customer experience management platform that provides real-time customer feedback and analytics to help businesses improve their customer satisfaction and loyalty. The platform allows companies to gather and analyze feedback from various touchpoints, such as online reviews, social media, and customer surveys, and provides actionable insights to drive business growth.
InMoment
InMoment Analytics is a customer experience analytics platform that helps businesses understand and improve customer feedback data. It offers advanced text analytics, sentiment analysis, and predictive analytics to uncover insights from customer interactions. The platform provides real-time monitoring, actionable analytics, and personalized reporting to drive better customer engagement and satisfaction. InMoment Analytics enables organizations to transform raw customer feedback into strategic decisions and improvements.
Qualtrics
Qualtrics is a comprehensive cloud-based survey and research platform that enables businesses and organizations to collect, analyze, and act on feedback from customers, employees, and other stakeholders. It offers a wide range of survey tools, analytics, and reporting features to support various research and evaluation needs.
Survicate
Survicate is a user-friendly survey and feedback platform that enables businesses to gather valuable customer insights through customizable surveys, feedback forms, and heatmaps. By integrating seamlessly with popular CRM and e-commerce solutions, it helps companies improve customer satisfaction, drive sales, and enhance their overall customer experience.
Service Management Group
Service Management Group is a market research firm that conducts surveys to understand the preferences, behaviors, and opinions of service industry professionals. They collect data to provide insights and trends for businesses operating in the service sector.
Segmanta
Segmanta is an online survey platform that allows businesses to gather customer feedback and insights through customizable surveys, analytics, and automation tools. It helps companies improve customer satisfaction and make data-driven decisions. Segmanta provides an easy-to-use interface for creating and distributing surveys, as well as advanced analytics to interpret the results and identify key trends and patterns.
Surveys Market Share History in Last 12 Months
| Technology | June 2024 | July 2024 | August 2024 | September 2024 | October 2024 | November 2024 | December 2024 | January 2025 | February 2025 | March 2025 | April 2025 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| UserVoice | 60.80% | 60.47% | 59.65% | 58.66% | 58.16% | 57.63% | 58.08% | 58.00% | 57.91% | 57.23% | 57.11% |
| OpinionLab | 18.88% | 18.91% | 18.78% | 18.58% | 18.61% | 18.47% | 18.45% | 18.42% | 18.45% | 18.52% | 18.59% |
| Sprig | 10.20% | 10.34% | 10.94% | 11.93% | 12.27% | 12.80% | 12.68% | 12.58% | 12.81% | 12.90% | 12.94% |
| Medallia | 2.83% | 2.99% | 3.21% | 3.41% | 3.53% | 3.67% | 3.57% | 3.65% | 3.54% | 3.52% | 3.51% |
| InMoment | 2.91% | 2.93% | 3.04% | 3.21% | 3.30% | 3.35% | 3.37% | 3.48% | 3.51% | 3.46% | 3.48% |
| Survicate | 1.50% | 1.48% | 1.48% | 1.48% | 1.49% | 1.50% | 1.32% | 1.33% | 1.30% | 1.28% | 1.28% |
| Qualtrics | 1.27% | 1.31% | 1.36% | 1.39% | 1.38% | 1.36% | 1.44% | 1.50% | 1.48% | 2.07% | 2.09% |
| Service Management Group | 1.07% | 1.08% | 1.05% | 0.85% | 0.80% | 0.75% | 0.67% | 0.68% | 0.68% | 0.67% | 0.67% |
| Segmanta | 0.54% | 0.48% | 0.48% | 0.48% | 0.46% | 0.46% | 0.41% | 0.35% | 0.32% | 0.35% | 0.35% |