Global Surveys Usage Statistics and Market Share
We are tracking usage statistics and market share of 9 web technologies in Surveys. In January 2025 the most popular web technology in Surveys is UserVoice with 58% market share. In second place there is OpinionLab with 18% market share. After that there are Sprig with 13%, Medallia with 3% and InMoment with 3% market share. Top 5 web technologies together have 96% market share. The remaining 4 web technologies in Surveys have a combined market share of 4%.
About Surveys
We are tracking 9 different technologies in Surveys.
There are 3,398 websites using Surveys in out database.
Surveys Usage Statistics and Market Share in January 2025
#1 UserVoice 
57.92%
#2 OpinionLab 
18.42%
#3 Sprig 
12.63%
#4 Medallia 
3.71%
#5 InMoment 
3.44%
#6 Qualtrics 
1.50%
#7 Survicate 
1.32%
#8 Service Management Group 
0.68%
#9 Segmanta 
0.38%
Technologies in Surveys
UserVoice
UserVoice is a management to collect and analyse feedback from customers.
OpinionLab
OpinionLab is a omnichannel customer feedback solution provider.
Sprig
Sprig is a UX analysis and management tool to understand what motivates customers to sign up, engage, and remain loyal to products.
Medallia
Medallia (formerly Kampyle) is a complete customer feedback platform that helps digital enterprises listen, understand, and act across all digital touch-points.
InMoment
InMoment provides SaaS based customer survey and enterprise feedback management solutions.
Qualtrics
Qualtrics is an cloud-based platform for creating and distributing web-based surveys.
Survicate
Survicate is an all-in-one customer feedback tool that allows you collect feedback.
Service Management Group
Service Management Group offers customer experience measurement, employee engagement, social monitoring, publishing, and brand research services.
Segmanta
Segmanta is a mobile-first survey platform designed for product feedback, brand awareness and concept testing research.
Surveys Market Share History in Last 12 Months
| Technology | March 2024 | April 2024 | May 2024 | June 2024 | July 2024 | August 2024 | September 2024 | October 2024 | November 2024 | December 2024 | January 2025 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| UserVoice | 60.12% | 59.98% | 59.77% | 60.80% | 60.47% | 59.65% | 58.66% | 58.16% | 57.63% | 58.08% | 57.92% |
| OpinionLab | 18.62% | 18.66% | 18.60% | 18.88% | 18.91% | 18.78% | 18.58% | 18.61% | 18.47% | 18.45% | 18.42% |
| Sprig | 10.81% | 10.80% | 10.96% | 10.20% | 10.34% | 10.94% | 11.93% | 12.27% | 12.80% | 12.68% | 12.63% |
| InMoment | 3.07% | 3.06% | 3.07% | 2.91% | 2.93% | 3.04% | 3.21% | 3.30% | 3.35% | 3.37% | 3.44% |
| Medallia | 2.96% | 3.09% | 3.18% | 2.83% | 2.99% | 3.21% | 3.41% | 3.53% | 3.67% | 3.57% | 3.71% |
| Survicate | 1.43% | 1.43% | 1.44% | 1.50% | 1.48% | 1.48% | 1.48% | 1.49% | 1.50% | 1.32% | 1.32% |
| Qualtrics | 1.29% | 1.30% | 1.36% | 1.27% | 1.31% | 1.36% | 1.39% | 1.38% | 1.36% | 1.44% | 1.50% |
| Service Management Group | 1.12% | 1.10% | 1.05% | 1.07% | 1.08% | 1.05% | 0.85% | 0.80% | 0.75% | 0.67% | 0.68% |
| Segmanta | 0.58% | 0.58% | 0.55% | 0.54% | 0.48% | 0.48% | 0.48% | 0.46% | 0.46% | 0.41% | 0.38% |