Global User Onboarding Usage Statistics and Market Share
We are tracking usage statistics and market share of 10 web technologies in User Onboarding. In April 2025 the most popular web technology in User Onboarding is Appcues with 54% market share. In second place there is Pendo with 38% market share. After that there are Userflow with 5%, WalkMe with 1% and Instabot with 1% market share. Top 5 web technologies together have 98% market share. The remaining 5 web technologies in User Onboarding have a combined market share of 2%.
About User Onboarding
User onboarding is the process of improving a person's success with a product or service.
We are tracking 10 different technologies in User Onboarding.
There are 17,937 websites using User Onboarding in out database.
Technologies in User Onboarding
Appcues
Appcues is a user onboarding and engagement tool that helps businesses guide new and returning users through their products, increasing adoption and retention. It offers interactive tutorials, personalized onboarding flows, and targeted messaging to enhance the user experience and drive desired actions.
Pendo
Pendo is a customer success platform that helps companies understand and improve the user experience of their digital products, with a focus on product analytics and user feedback. The platform enables teams to track user behavior, identify pain points, and gather insights to enhance product features and user engagement. Pendo offers tools for user research, product analytics, and in-product messaging to drive user adoption and satisfaction.
Userflow
Userflow is a platform that simplifies the process of creating and managing user onboarding flows for websites and mobile apps. It allows you to design interactive walkthroughs, tutorials, and tours that help new users understand and effectively use your product. The tool integrates with popular platforms like Firebase, Segment, and Zapier, and offers analytics to track user engagement and success.
WalkMe
WalkMe is a user onboarding and experience platform that uses interactive guidance and automation to help users navigate web and mobile applications effectively, improving engagement and conversion rates. WalkMe's features include walkthroughs, tooltips, and AI-driven personalization to enhance the user journey. It is widely used for onboarding new users, training employees, and guiding customers through complex processes.
Instabot
Instabot is a social media automation platform that offers customizable Instagram widgets for enhanced user engagement and analytics. It helps businesses and individuals to automate tasks, schedule posts, and track performance on Instagram in a user-friendly way.
Userpilot
Userpilot is a platform that helps companies create custom onboarding experiences for their users, guiding them through the features and functionalities of their product or service. It provides interactive tours, personalized onboarding flows, and analytics to measure user engagement and success. Userpilot aims to improve user adoption, retention, and ultimately drive business growth.
Chameleon
Chameleon is a user onboarding platform that helps businesses guide new users through their apps, making the experience more intuitive and engaging. It offers customizable onboarding flows, interactive tutorials, and data analytics to enhance user engagement and retention.
Whatfix
Whatfix is a software tool that enhances user experience and productivity by guiding new users through an interactive onboarding process, highlighting key features and providing step-by-step instructions within the application itself. It's like a virtual coach that helps users learn and utilize the software more efficiently.
FintechOS
FintechOS is a powerful onboarding platform that simplifies the user experience for financial institutions by automating, personalizing, and monitoring the entire onboarding journey, from first contact to full account activation. It streamlines communication, enhances customer engagement, and ensures a seamless transition for new users, ultimately driving higher conversion rates and improved customer satisfaction.
LOU
LOU is a user onboarding and on-the-job training platform that helps organizations guide new and existing employees through their learning journey, making it easy for them to acquire the necessary skills and knowledge to perform their jobs effectively. LOU provides an intuitive and engaging way for users to learn and retain information through a variety of interactive tools and resources.
User Onboarding Market Share History in Last 12 Months
| Technology | June 2024 | July 2024 | August 2024 | September 2024 | October 2024 | November 2024 | December 2024 | January 2025 | February 2025 | March 2025 | April 2025 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Appcues | 55.64% | 56.32% | 56.26% | 53.10% | 53.78% | 54.43% | 55.02% | 54.90% | 54.57% | 53.97% | 53.55% |
| Pendo | 39.92% | 39.38% | 39.50% | 36.81% | 36.48% | 36.07% | 36.18% | 36.36% | 36.66% | 37.33% | 37.78% |
| WalkMe | 2.00% | 1.96% | 1.92% | 1.81% | 1.82% | 1.80% | 1.86% | 1.88% | 2.02% | 2.04% | 2.06% |
| Instabot | 0.80% | 0.76% | 0.71% | 0.64% | 0.63% | 0.60% | 0.60% | 0.59% | 0.58% | 0.57% | 0.56% |
| Userflow | 0.63% | 0.62% | 0.65% | 6.77% | 6.44% | 6.25% | 5.51% | 5.44% | 5.35% | 5.28% | 5.23% |
| Userpilot | 0.47% | 0.47% | 0.46% | 0.44% | 0.43% | 0.45% | 0.43% | 0.42% | 0.42% | 0.40% | 0.40% |
| Chameleon | 0.31% | 0.30% | 0.30% | 0.26% | 0.26% | 0.25% | 0.25% | 0.25% | 0.24% | 0.25% | 0.26% |
| Whatfix | 0.22% | 0.18% | 0.18% | 0.16% | 0.15% | 0.15% | 0.15% | 0.15% | 0.14% | 0.15% | 0.15% |
| FintechOS | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
| LOU | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |